1. Michael Paul Russell
9958 Mardi Gras Way Union, KY 41091 Phone: 859.466.8827
Email: mike.p.russell@icloud.com
Profile
An Accomplished Sales Professional with an outstanding record of success, I have been
involved in various business and service positions of a full-time basis. These positions, in
addition to my schooling, have given me a well-rounded range of experience. I
proactively connect with others and am experienced in building and leveraging
relationships in order to accomplish company goals. I am a results-oriented, dependable,
professional, experienced in management, customer service and sales, with an intuitive
understanding of team cohesion, dynamics and interpersonal relationships. I excel in
fast-paced environments and work well independently and as part of a team. I am
committed to excellence, with an outstanding background in client relations, and
negotiations as well as inside and outside sales.
GENERAL MANAGER, MORROW AUDIO; INDEPENDENCE, KY - 2009-2016
Started with the company at it’s inception and proved adept at maintaining and growing
productive business relationships, resulting in a 20-30% increase in sales each year.
Created meticulous high-end audio cable requiring patience and extreme concentration.
Hired and trained new technicians to build cables as my role in the company expanded
with our continued growth.
Coordinated planning, graphic designs and new cutting edge presentation concepts for all
of the trade shows we attended.
Designed and implemented new products to be added to our line of hand built cables.
Managed all day-to-day operations for the last three years.
Focused on building and cultivating a productive, harmonious team.
Actively involved in networking and development of contacts for the company’s growth
and increased productivity.
Well liked and trusted by clients and adept at maintaining and growing productive
business relationships.
Actively involved in the emotional aspects of each sale by conveying how the product or
our service would help each prospective customer.
GENERAL MANAGER, CLAYTON HOMES; WALTON, KY - 2005-2009
9958 Mardi Gras Way Union, KY 41091 T: 859 4668827 E: mike.p.russell@icloud.com

2. Successfully operated sales center
Increased store profits and reduced debt.
Raised the index for customer service by 18%
Managed thirteen employees demonstrating intuitive understanding of team cohesion,
dynamics and interpersonal relations.
Implemented excellent trouble shooting techniques recognized as successful by
employees, customers and upper management, gathering input from others and using
verbal encouragement and enthusiasm to gain support.
Maintained successful audits (scoring above 85%) every quarter and consistently ranked
with the top two in our region.
SALES CONSULTANT, TOYOTA; MASON, OH - 2003-2005
Applied marketing skills to increase sales of new and used vehicles
Cultivated client relationships, increasing customer satisfaction and repeat sales by
reading a prospect’s needs to ensure their satisfaction
Conducted financial analysis to meet the needs of all customers by finding mutually
beneficial solutions
Recognized by company for outstanding sales service in reaching corporate goals
FINANCIAL CONSULTANT, WESTERN SOUTHERN FINANCIAL;
CRESTVIEW, KY - 2002-2003
Successfully completed series six examination & developed improvements to cold-calling
techniques
Assessed insurance policies and retirement funds
Scheduled and organized weekly client meetings
Conducted on-site surveys with consumers to increase sales opportunities
Education
Northern Kentucky University, Highland Heights, KY
Bachelor of Arts / Speech Communication / Business