1. ANDRE BRYANT
5317 Creekview way, Morrow, Ga 30260
Cell: 678-361-0747 mra.bryant@gmail.com
Highly trained and results driven General Manager, with an extensive background in management, customer service, and
account management. Effective leadership, able to motivate team members, ensuring daily, monthly and yearly goals are
achieved.
Received store of the month May, June and August 2013.
Received numerous phone shop awards for outstanding customer service over the phone from March 2005 - 2012.
Trained and promoted 6 assistants to General Manager from 2004-2012.
Increased profit from 3.5% in 2012 to 4.3% in 2013 and 5.6% in 2014.
Had the largest loan output in one month, first month I took over office May 2013- $168,000.
Helped my team hit $325,000 in revenue for February 2016 which exceeded the previous high mark by $100,000
Contributed to the largest department revenue growth in February 2016 of over 3.4 million
AARONS INC
Marietta, Georgia
Corporate Renewal Retention 09/2015 to present
 Manages a file of over 30,000 charged off customers from over 2000 corporate stores
 Working together with customers and store management to resolve delinquent accounts
 Strategizing with my team to help improve the department’s efficiency
 Making contact with over 1000 customers on a weekly basis via phone calls and mailings
 Having daily strategy meetings to help meet company goals.
TMX FINANCE d/b/a TITLEMAX OF GEORGIA, INC Macon,
Georgia
General Manager 09/2012 to 06/2015
Ran daily store operations: sales, account management, customer service, training and revenue.
Executed my responsibility as the face of the store.
Managed, trained and coached a professional staff of four to achieve company goals.
Greeted customers as they entered the office, build rapport and sold the maximum loan amount
Educated customers on our title loan process and discovered their loan needs
Established a strategic marketing plan that partnered with local merchants to help build our brand in the community
and grow the business.
SUMMARY
HIGHLIGHTS
Leadership Analytical skills
Excellent communication (verbal and written) Critical thinking skills
Strong Organizational skills Customer service
Relat ionship Management Trainer and coach
Account Management
ACCOMPLISHMENTS
Increased loan output for 1st quarter of 2015 by 27%.
EXPERIENCE

2. AARONS INC
Macon, Sandy Springs, Perry, Lawrenceville, Stockbridge, Georgia
General Manager 07/2003 to 09/2012
Managed all facets of daily operation including service, sales and account management.
Coached and developed a staff of six employees
Implemented daily sales and accounts strategies to improve stores performance Acquired
new business by developing strategic marketing plans.
Maintained 0% shrinkage by performing detailed weekly inventories
Increased stores revenue 5% and customer base 25% by maintaining and exceeding company standards of
24.9% of non-renewed accounts and revenue of 95%
Opened new location and grew store to over 400 customers in first year and 10% profit.
RENT A CENTER
Warner Robins, Georgia
Store Manager 04/2001 to 07/2003
Managed daily operations of a high-volume rent to own store.
Increased stores revenue from $55,000 a month to $70,000 and 18% profit.
Handled daily cash and deposit reconciliation, general ledger, expense ledger and profit & loss statements.
Trained and developed a professional staff with 0% turnover rate.
Maintained company standards for revenue collected (96%) and credit closes (5.9% weekly).
BUSINESS ADMINISTRATION 2016
Capella University, Minneapolis, MN.
Coursework:Business Ethics, Business Communication, Human Resource Management and Organizational Management.
GENERAL BUSINESS 1998
Fort Valley State University, Fort Valley, Ga.
Coursework:Marketing, Advertising, General Business, Accounting and Economics.
Microsoft word, excel and power point. S.T.A.R.S. certified (Sales Training And Relationship Selling). Training. Office
skills. Collections, Excellent problem solving skills.
References Available Upon Request
EDUCATION
SKILLS
REFERENCES