1. CHRISTOPHERMASTERS
100 Eagle St Ladson, Sc 29458 | C: 8283014566 | christopher28806@gmail.com
Executive Summary
High-energy Manager successful in building and motivating dynamic teams. Cultivates a companyculture in which staff
members feel comfortable voicing questionsand concerns, aswell as contributing newideas thatdrive company
growth. Accomplished Manager with extensive experience in front-of-house and back-of-house operations. Proven ability
to cut costs and decrease staff turnover. Results-focused management professional offering 18 yearsofdedicated
customer-service focused leadership experience. Transforms high-potential staff into outstanding leaderswho
demonstrate the creativity and savvy that is critical to financial and operational success.
Core Qualifications
Operations management Staff training
Staff development Supervision and training
Inventory control Sound judgment
Cross-functional team management Calm under pressure
Complexproblem solving Loss Prevention
Professional Experience
Manager 09/2009 to 03/2015
Smokeys Tavern Asheville, NC
Manage dayto daybusiness. Rolled out newdrinksspecialsand entertainment ideasthatresulted 21% increase in
sales. Identified with vendors what sold and what didn't. Introduced newbeers and liquorsthatdrove salesup 29%.
Trained new bartenders on the new drink special and entertainment events.
Assistant Manager 05/2014 to 10/2015
Tercon Logistics USA Fletcher,NC
Managed team of sixprofessionals. Built financial modelfor newbusiness unit. Produced increase in driver satisfaction
by 16%. Developed and guided new professionals.
Assistant Manager 08/1998 to 02/2008
Wal-Mart Bentonville,AR
Managed team of over 300 professionals. Reduced and controlled expenses by education. Served as mentor to
department managers. Designed strategy and business plan for petsdepartmentthat increased sales 37%.Trained
departmentmanagersin newprocedures. Developed plansfor departmentmanagersfor each season which increased
sales in each by 21%. Developed department mangers for assistant manager positions.Analyzed cash office reportsand
loss prevention reports. Motivated and guided team to succeed. Two yearsresetsupervisor.
Fletcher,NC
Education
MBA: Business Administration 2017
University ofPhoenix Asheville, NC, USA
Coursework in BusinessAdministration and Finance. Minor in Business Managementand Foundations.
Bachelor of Science:Business Management 2015
University ofPhoenix Asheville, NC, USA
Coursework in BusinessAdministration and Finance
Global Business Ethics
Human Resources

2. Affiliations
Little League Softball assistant coach. Church basketballand softball.Participating in these have taughtme patience,
understanding,humble, successful, and a leader.