1. Professional Summary
Skill Highlights
Professional Experience
Awards & Achievements
Licenses
Marisa Nelson
Tampa, FL
M: 813-505-7124
Marisanelson@me.com
Two years of experience as shift supervisor. Maintained strong reputation for achieving high levels of
customer satisfaction, as evidenced by being the recipient of the Partner of the Quarter Award. Seeking
a Patient Care Technician position.
Proficient in performing and charting vitals
Familiar with medical terminology
Superior customer service skills
Exceptional computer skills
Familiar with HIPPA regulations
August 2012
to
Current
Tampa, FLStarbucks
Shift Supervisor
-Maintain the stores cleanliness while performing daily and nightly cleaning procedures
-Ensure accurate inventory levels which reduces company waste
-Transform "difficult" customers into loyal, repeat guests by leveraging win-win resolutions
-Recipient of Partner of the Quarter for superior performance and attitude
August 2011
to
August 2012
Tampa, FLDawson Dance Academy
Receptionist
-Ensured all student files were up to date and inputted into computer database
-Kept an organized and clean office and waiting/viewing area at all times
-Managed each client concern and questions.
-Partner of the Quarter (2015)
-10 Partner Achievement comment cards
-5 M.U.G. Awards
Certified Nursing Assistant (State of Florida) License #: CNA331020 Expires: 05/31/2017