1. ASHLEIGH BINGHAM
708-612-4252 | 4058 W. 115th
Street, Chicago, IL. 60655 | ashleighb_05@yahoo.com
PERSONAL OBJECTIVE
College graduate seeking an entry level position in Process Development, Change Management, Leadership
Development or Organizational Development, that will build upon and utilize my academic background in Business
Management
- Career Highlights -
 Named Top Performer Sept 2015 by providing positive customer experience while following all processes and
procedures, receiving a Quality Assurance score of 92.13% and achieving 390 total applications, performing at the
top 10% of all representatives
 Improved communication efficiencies as primary liaison between the CEO, franchise owners and vendors
 Shadowed Talent Department during a training class for the new incoming Support Representatives
Professional Overview
ENOVA, CHICAGO, IL November 2014 - Present
Application Support Representative
 Participate in various incentive programs and contests, designed to support achievement of production goals
 Retain and ensure proper handling and care of existing and new client accounts
 Work alongside upper management to ensure appropriate changes are made to improve customer satisfaction
 Provide accurate and appropriate technical support for applicants to ensure optimal reliability of accounts
JAN-PRO CLEANING SYSTEMS, FAIRFAX, VA April 2014 - September 2014
Office Manager/Administrator
 Maintained detailed administrative and procedural processes to improve accuracy and efficiency for franchise owners
 Created reports for accounts receivables and collections, managed accounts payables including tax calculations and
payments
 Accurately processed data, validation and transmission for weekly, bi-monthly and sales payrolls
 Directly supervised 10 employees and served as the liaison between staff, franchise owners and CEO
AT&T, STERLING, VA December 2013 – April 2014
Retail Sales Consultant
 Developed and attained customer experience and sales objectives by selling company products and services
 Successfully met monthly and quarterly sales objectives and quota attainment
 Handled all aspects of customer sales including completing customer contracts, extracting products, accepting
customer payments and completed orders
 Maintained a strong knowledge of all products, accessories, pricing plans and promotions
Additional Professional Experience
TCF Bank, Chicago Heights, IL Bank Teller May 2013 – November 2013
Education
May 2013 Bachelor of Science, Leadership and Management Northern Illinois, DeKalb, IL
Summary of Skills
*Microsoft Office *Intuit QuickBooks *Aperture *Statement billing *Strong problem solving skills *Process development