1. Andre C. Gatlin
2975 N. Ardenwood Drive, Baton Rouge, LA 70805 | (225) 301-5472 | cgatlin30@gmail.com
Objective
Secure a position that will allow me to utilize my interpersonal skills and experience as well
as gain new experiences and knowledge.
Education
Bachelor of General Studies, Applied Science | August 2014
Louisiana State University – Shreveport, Shreveport, LA
Skills & Abilities
 Ability to maintain high standards of customer service
 Strong workethic and positive attitude
 Courteous and professional
 Detailed-oriented with strong technicalskills
 Ability to learn new conceptsquickly
 Strong written and verbal communicationskills
 General officeskills
 MicrosoftOfficeSuite
 Vehicle Inventory Control Database
Work Experience
IST Management Services, Baton Rouge, LA 10/2016 – Present
Service Specialist
 Delivers time-sensitive materials and exigent packages
 Pick-upand deliver mail, parcels, printing jobs and faxes to customers
 Performfaxing, copying,mailing, sorting of mail and filing legal documents in fast-paced
environment
 Maintain all logs and reporting documentation
 Type correspondence and perform data entry
 Performshipping and receiving tasks
 Maintain officesupply inventory
 Sustain copier equipment
 Adhere to business procedures and guidelines
 Performother tasks as assigned
Freelance Administrative Assistant, Los Angeles, CA 03/2016 – 08/2016
 Entered donor data intoSalesforce database with accuracy
 Scanned documentation to the shared drive filing system
 Demonstrated the abilityto work under pressure to meet deadlines
 Performed donor follow up regardingrecurring donations
 Performed other dutiesas assigned.
Enterprise Rent-A-Car, Baton Rouge, LA 10/2015 – 02/2016
Vehicle Service Agent
 Communicated with auto dealerships, and vendors concerning delivery and transportation of
vehicles
 Registered new fleet vehicles
 Accurately recorded actions taken on each account as outlined by established policy
 Performed inventory control of vehicles
 Performed minor maintenance and upkeep of vehicles

2. Andre C. Gatlin
Page 2 of 3
EnterpriseRent-A-Car(continued)
 Ensured quality and efficient customer service related to the remarketing of vehiclereturns
 Requested assistance froma Team Leader as necessary
 Worked withother team members to ensure that the daily workloadof the center was
completed
 Communicated and interacted effectively withall levels of staff
 Miscellaneous duties and projects as assigned
Staples Center, Los Angeles, CA 11/2014 – 05/2015
Customer Service Associate
 Greeted customers at door and determined their individual needs and preferences
 Recommended new products and upcoming events to customers
 Achieved all established sales goals while providing outstanding customer service
 Fostered and maintained excellent customer relationships
 Maintained clean display and store appearance
Enterprise Car Sales, Shreveport, LA 08/2012 – 08/2014
Remarketing Coordinator
 Communicated with auto dealerships, and vendors concerning delivery and transportation of
vehicles
 Registered new fleet vehicles
 Accurately recorded actions taken on each account as outlined by established policy
 Performed inventory control of vehicles
 Performed minor maintenance and upkeep of vehicles
 Ensured quality and efficient customer service related to the remarketing of vehiclereturns
 Requested assistance froma Team Leader as necessary
 Worked withother team members to ensure that the daily workloadof the center was
completed
 Communicated and interacted effectively withall levels of staff
 Performed other miscellaneous duties and projects, as assigned
Hilton Hotel, Shreveport, LA 07/2012 – 09/2013
Valet Attendant
 Greeted and acknowledgedevery guest witha smile and friendly words
 Providedfull parking services to customers
 Assisted guests and visitors entering and leaving the hotel
 Supplied guests and visitors withdirections and information about amenities and services
 Ensured parking facility was maintained clean and orderly
Enterprise Rent-A-Car, Baker, LA 01/2012 – 07/2012
Vehicle Service Agent
 Communicated with auto dealerships and vendors concerning delivery and transportation of
vehicles
 Performed minor maintenance and upkeep of vehicles
 Requested assistance froma Team Leader, as necessary
 Worked withother team members to ensure that the daily workloadof the center was
completed

3. Andre C. Gatlin
Page 3 of 3
Nike Factory Store, Gonzales, LA 01/2010 – 11/2010
Customer Service Associate
 Providedinformation about products, zoning, and sizing of inventory
 Developed and designed showroom floorplans to promote sales and exceed sales goals
 Greeted customers and determined their needs
 Recommended merchandise based on individual requirements
 Assisted in the display of merchandise