Amber Fowler has over 15 years of experience in project management, sales, social services, and business development. She has a track record of success, regularly exceeding sales goals and ranking in the top percentiles for direct sales. Fowler is skilled at conducting water quality tests, managing projects, training new employees, and providing excellent customer service. She maintains a strong work ethic and leadership abilities.
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Project Management & Sales Professional Amber Fowler
1. Amber Fowler
Project Management & Sales Professional
(423) 637-7803
amhayes0783@yahoo.com
WORK & LEADERSHIP EXPERIENCE
Ecowater Systems
Water Quality Analyst Knoxville, Tn
04/2017-09/2017
• Went to potential customer’s homes and conducted a series of tests including(TDS, PH, Hardness,
Precip etc)
• Based on results I would offer solution/systems to correct water problems.
• Educated customers on the potential damages that potable water could have on the body and the
home.
• Ran tests on many different water sources.
• Educated customers on the different types of home filtration systems and the short term and long
term benefits of having water systems.
**This was a commission ONLY position…there became fewer and fewer leads until there was
nothing.
Ortwein Sign
Project Manager and Inside Sales
Chattanooga, Tn
01/2016-02/2017
• During the 6 month period doing inside sales I brought in between 400k-500k in business
• Managed 100’s of jobs (obtaining permits through the city, ensuring that production had the correct
colors, measurements, dimensions etc to manufacture the signs.
• Worked closely with the city to make sure that when it came time for the signs to be installed that the
installation technicians had all of the proper material and information to successfully install the sign
• Follow-up with customers to ensure future business
• Billing and invoicing of the jobs once completed
2. • Trained “new recruits” on the software (Casper) that we used
• Trained new employees
• Went to job sites to visit with existing and future customers
• Was promoted 3 times in a year period
Lookout Mountain Community Services
Social Services Tech
Flintstone, Ga.
09/2014-04/2015
• Cared for patient(INDIVIDUAL) one on one
• Documented daily activities and interactions with patient(INDIVIDUAL)
• Take vitals for patient(CPR; AED; First Aid certified)
• Assisted in patient(INDIVIDUAL) needs(hygiene, eating, getting from place to place)
• Worked with the patient(INDIVIDUAL) on a behavioral plan; goal is to get our patient to
be more independent and live in the world as you and I and function on the same level
• Helped maintain the functionality of a home by cleaning, cooking, laundry; day to day functions
Charter Communications Chattanooga, TN
Direct Sales and Business Development 03/2013- 05/2014
• Ranked in the top 20 for Direct Sales in the United States out of hundreds of agents
• Successfully opened dozens of new accounts through telemarketing, digital marketing and direct
door-to-door residential sales
• Detailed understanding of sales territories and competitive activities as well as competitor
promotions and pricing
• Leader in sales meetings; responsible for contributing to strategy and direction
• Regularly exceeds sales objectives and quotas set by management
• Excellent account manager remaining a primary point of contact for the customer after sales;
proves customer service and up-sales by building an outstanding relationship
3. Comcast Chattanooga, TN
Direct Sales and Business Development 12/2010-03/2013
• Maintained an average overall retail growth of 90-110%
• Managed a portfolio of hundreds of repeat loyal customers
• Made sales calls on warm and cold leads
• Account management (developed loyal relationships with customers)
• In the top percentile among fellow sales reps on my team
• Collected bad debt from former customers
• Trouble shoot customers’ technical problems and was an advocate for my accounts
• Expertise with CRM software such as SalesForce on mobile devices
• Up-sold current customers and sold hundreds of new accounts bringing in hundreds of
thousands in new revenue
Department of Family and Children Services Chattanooga, TN
Case Manager 09/2007-04/2009
• Assist my clients in finding jobs and assist with all needs: counsel, console and assist in any way
possible
• Present TANF orientations to potential clients once a week boosting morale about getting off the
roles of receiving government assistance and providing for themselves and their families
• Working alongside Child Protective Services
• Determine client’s eligibility for benefits (Medicaid, TANF, Employment Services, Food Stamps).
Spherion (top 5 national staffing firm) Chattanooga, TN
Business Development Manager 08/2005-09/2007
• Point of contact for active clients and accounts
• Made telemarketing and cold calls, set appointments and sold staffing business
• Obtained staffing requisitions from a variety of clients, including technical requirements
• Sold 20+ new business to business accounts and remained the point of contact for Spherion’s
4. clients
• Aided applicants in developing resumes and coached them on interviewing skills
• Staffed dozens of clerical, industrial, and technical positions
• Worked with a variety of accounts including national accounts, small and medium sized
businesses and applicant and employee accounts
• Managed up to and billed up to 100 contract consultants for my clients
• Recruited professionals for contract and direct hire positions
• Skill marketing candidates to technical and engineering positions
• Placed candidates in helpdesk and desktop support positions D
• Successfully completed over 100 hours of Sales training
REFERENCES
Joseph Cain: 706.764.6068; Amazon Corporate; Senior Technical Recruiter
Renee Price: 423463.4651; Department of Family and Children Services; Case Manager
Randy Ridge: 423.994.6733; City of Chattanooga Codes Enforcement—Rridge@Chattanooga.gov
SKILLS & COMMUNITY SERVICE
Technical Skills: Proficient in: Microsoft Works, Outlook, Office Suite, Excel, Internet Explorer,
PeopleSoft, SalesForce, and OneSource Financials, Casper., Insurance claims and processing, medical
billing, shipping and receiving, logistics
Administrative and Communication Skills: Types 75+ WPM, speak fluent French
Sales and Leadership Skills: Public speaking, presentation skills, closing (in person, on the phone,
online), account management, portfolio growth, customer service, self-starter, entrepreneurial; helped
open and maintain successful staffing agency with family.
College and extracurricular: Maintained a 3.8 GPA and higher, always on the Deans/Presidents List;
editor for my local high school publication, was president of the French Club and Drama Club, majored
in Science and foreign language, achieved Governors Honors and many other outstanding
achievements’.