Objective: To be challenged, involved and engaged with increased responsibilities at a growing and respectable organization. Strong planner committed to accomplishing goals and objectives.

1. Christine M. Harris
1919 Shady Oak Dr Mount Joy, PA 17552 (717)-492-9679
ChristineMHarris68@gmail.com
Objective: To be challenged, involved and engaged with increased responsibilities at a growing and respectable
organization. Strong planner committed to accomplishing goals and objectives.
Qualifications Summary:
Greeting Clients Access Distribution of mail Multi Tasking
Answering Phones Data Entry Inventory Prioritization
Microsoft Office Suite UPS & FedEx Filing & Faxing Communication Skills
Microsoft Office Front Page Updating Records Expense reports Trained new employees
Employment History:
AAA Central Pa Harrisburg, PA 2016—Present
Contact Center Service Specialist
 Answering incoming telephone calls, email and Internet inquiries.
 Processing Roadside Assistance requests in order to provide timely, top quality service to members.
 Recommending and/or promoting appropriate AAA products and services.
Kohl’s Department Store Old Bridge, NJ 2015—2016
Point of Sale Associate(POS Associate)
 Greeted all customers
 Processed customers’ transactions accuratelyand efficiently
 Solicited, opened and activated Kohl's Charge applications
 Thanked customers for shopping at Kohl’s.
Dr. John T. Lacognata, DC Aberdeen, NJ 2013—2014
Chiropractor Assistant
 Answered phones
 Scheduled patients
 Processed paperwork after double checking for accuracy/ compliance
Various Contract Assignments 2008—2015
 Best Buy Distribution Warehouse: Inbound Call Center Representative: Provided superior customer
service at all times. Researched customer orders and rectified discrepancies.
 Phillips—Van Heusen: Office Clerk: Verified corporate benefits for employees and general office duties.
 Lanmark360: Call Service Representative: Calling and registering Dentists/Hygienists for continuing
educationevents;faxingandemailingregistrationforms.
 BlueScope Construction: Office Clerk: Data entryintoAccessdatabase; created, processedandcompiled
expensereporting; createdformsanddocumentswithinWordandExcel 2010;FaxedandFiled.
 3PD: Delivery Coordinator: Provided information by telephone to customers and business partners
concerning product deliveries, returns, and exchanges. Diagnosing assessing and resolving problems or
issues timely within the established level of service. Provided excellent customer service at all times
Education:
Union County College Cranford, NJ
 AAS Applied Science Business / Administrative Support
Bergen Community College Paramus, NJ
 AAS Applied Science Business Hotel/Restaurant Management