Lynn Griffin has over 20 years of experience in human resources and payroll roles using systems like PeopleSoft. She specializes in business analysis, data mapping, and testing related to HRIS implementations and upgrades. Her experience includes roles at large organizations managing HR and payroll operations, as well as consulting roles helping clients implement and upgrade PeopleSoft systems.

1. Lynn Griffin
6 – 879 Millwood Road Phone: (416) 929-4047
Toronto, ON M4G 1W8 lynn.griffin@gmail.com
PROFESSIONAL PROFILE
A Human Resources Professional with an extensive range of experience and 20+ years of
PeopleSoft and HR within large organizations. Self motivated and disciplined using HR and Payroll
background to manage multiple activities to meet schedules. Effective problem solver with excellent
communication, interpersonal and analytic skills. Possess a passion for datamapping, business
requirements analysis and definition. data analysis, and documenting business processes and
requirements to facilitate project design, workflow processes, requirements, testing,
implementation, training and development.
PROFESSIONAL EXPERIENCE
HRIS Administrator – Altus Group February 2016 to October 2016
The leading provider of independent advisory services, software, and data solutions to the global
commercial real estate industry.
Short term contract only - Worked in HR Operations using an in-house HR System to manage HR
data globally and utilizing ADP solutions People@Work (CAN), Pay Expert (US), and HRB (ARGUS
US) to administer and feed payroll data for processing.
Set up records in necessary systems to meet pay deadlines, managed verification of employment
(internal and external requests), provided head count reports to Finance area, uploaded files to
ADP systems along with preparing uploads to HR system.
Involved with updating records for annual increase and bonus payments.
Working on data cleanup activities in preparation for implementation to Workday HCM solution
Business Analyst - HR – EAInfoBiz January 2014 to August 2014
A technology solution service providing consulting on PeopleSoft projects
Worked with Niagara College on vanilla PeopleSoft HCM business process maps and “as is”
business process maps – Human Resources and Payroll in preparation for upgrade to PeopleSoft
HRMS 9.1.
Analyzed current processes to vanilla 9.1 - identified process gaps and customizations including
integrations with Finance and Student Administration and delivered complete process maps using
Visio.
Worked with Georgian College on the use of PTF – PeopleSoft Testing Framework and developed
a library of test scenarios, test scripts and test cases for HR and Payroll in conjunction with upgrade
to PeopleSoft HRMS 9.2.
Worked with Community Living Toronto and developed, created and executed test scenarios, test
scripts, and test cases for HR, Benefits, Time & Labor, Self Service, and Payroll in upgrade to
PeopleSoft HRMS 9.2.
Project Manager – CIBC August 2012 – February 2013
A leading Canadian based financial institution providing a full suite of financial products in Canada and globally
Worked with CIBC Human Resources staff on analyzing and reviewing HR Data for Workforce
Administration reporting of retirees, overpayment and disability management processes, testing,
and validation of year end project for CIBC employees/retirees delivering yearend tax slips on time.
Provided knowledge transfer on Workforce Administration, Disability Management, Payroll, and
Year End processing to CIBC and service provider.
Payroll Manager and Sr. Business Analyst – HP Enterprise Services (CIBC HR Account)
A leading global technology services provider, employing 139,500 people in 60 countries
June 2002 – July 2012
 Part of the Transition process resulting from contract shutdown out of HP – analysis,
determination, and process re-engineering of payroll process impacts as other areas move off
the account successfully implementing all process changes to meet payroll deadlines and

2. process pays while continuing to meet 99% error free payroll processing.
 Payroll resource during RFP process and participating in client meetings.
 Upgrade of PeopleSoft HRMS to v9 (June 2008 to July 2009) performing gap analysis, data
mapping of business processes, detailing user requirements, testing, data cleanup and training.
 Performed business analysis relating to payroll investigation, reviewing system change requests
of all payroll production and operations changes and resulting impacts and successfully
implementing process changes.
 Managed group of 17 individuals in processing payroll administration for the client in all payroll
production support and achieving a consistent 99% error free payroll.
 Managed multi-province including Quebec, bi-weekly payrolls for hourly/salaried employees
including union employees, US payroll as well as monthly payroll for retirees
 Managed business process impacts, procedural creation and updates as needed, creating
process changes, training and reference guides resulting in call centre meeting SLA – Service
Level Agreements and call centre documentation quality.
Bank of Montreal January 1971 – December 2001
Established in 1817,BMO Financial Group serves over 12 million customers in North America & internationally
Sr. Business Analyst
 Technical Services/Help Desk Support - supported Human Resources LAN environment, LAN
administration, setting user ids/passwords, help desk support for Lotus Notes, MS Office,
PeopleSoft HRMS, Flexible Benefits
 Employment Equity Computerized Reporting System (EECRS) - detailed gap analysis against
existing process, setup, testing, and successful implementation of EECRS as well as reducing
resource use by 60%.
 HRMS Project - part of project team to implement PeopleSoft HRMS to replace HRIS personnel
system, managed reporting team to eliminate redundant reports and convert to PeopleSoft
reporting system including third party interfaces and reducing over 3000 reports to 700. Used
extensive human resources background to conduct gap analysis between existing HRIS
personnel system and PeopleSoft system. Provided knowledge transfer on detailing functional
requirements and processes to the PeopleSoft HRMS system. Detailed high level test design for
HRMS project, issue log maintenance, assisted with project plans, charter, project status
reports, change control process, facilitated project status meetings
 Flexible Benefits project - part of project team to implement flexible benefits program for all
Canadian employees. Provided business systems analysis on detailing business requirements,
tracked project activities and facilitated project meetings including running of call centre for
executive enquiries.
 Year end project - managed year end activities for Human Resources Systems area with team
members in Toronto and Montreal to produce year end reporting requirements (tax slips) within
budget and ahead of schedule.
 Human Resources - worked in a number of functional areas within HR - Occupational Health,
Administration, Compensation, Benefits, and Staffing. Managed a group of 11 individuals within
the payroll and benefits area meeting a 98% error free payroll processing.
 History Project – developed approach to managing HRMS History records including creating a
datamart, data warehouse or history database.
 Time Reports - testing of online Time Report process within Distributed Access (Intranet) for the
Bank.
 Employment Equity Computerized Reporting System (EECRS) - setup of reporting system,
analyzing reporting process, knowledge transfer and training to permanent staff member
successfully implementing a more efficient means of annual government reporting.
 Canadian Bankers Association Annual Employment Survey - provided datamapping and
documenting the report process, report analysis. Successfully implemented report process
including Knowledge transfer and training of permanent staff member.
PROFESSIONAL DEVELOPMENT
Ryerson and Centennial
 HR Management and programming courses
Bank of Montreal
 Product Usability (in conjunction with User Interface Engineering Inc.)
 Data Warehouse Strategies (in conjunction with Platinum Technology)
 Fundamentals of project management

3. SUBJECT MATTER EXPERT
PeopleSoft 9.1/9.2 – Workforce Administration, Payroll for North America
COMPUTER SKILLS
Proficient with Peoplesoft 9.1/9.2,Windows 7/8, MS Word, Excel