1. Shannon (Shae) Butler
210 Winding Trail Genoa, IL. 60135
Phone: 563-528-4983 E-Mail: Shannon.butler76@yahoo.com
Job Objective
Military veteran who spent the last18 years followinga military spouseto multipleduty locations and workinga variety of positions,
most within the human resourceand/or clerical fields. Seekinga stablelong-term position thatwill benefit from my experience in
human resources and contribute to my professional growth.Both part-time and full-timepositions areof interest. I am open to
telecommuting / work-from-home, but will consider traditional employment as well.
Experience
Cigna Healthcare, Telecommute 11/2012 – 12/2013
General Clerk Associate
Create and distributemember and provider appeal resolution letters.Confirm that a ccurateinformation is reported, coincides with
accurateCPT and HCPCS coding, and that all correspondence conforms to state and federal policies,includingMedicare.Update
databasewith final resolution information and ensureappropriateroutingfor claimadjustments when necessary.
US Army Corps of Engineers, Seattle, WA. 5/2010 – 4/2011
OfficeAutomation Assistant
Served in support of the Branch Chief and branch.Primary duties includetimekeeping, use of corporate automation systems to
create, maintain and retrieve data, fileand record management, as well as officeautomation duties.
Oversawand monitored all administrativeactivities in theBranch. Coordinated Branch Chief schedules.Advised Chief on
administrativematters and acted as a troubleshooter in solvingcontroversial non-technical problems.Responsiblefor processing
administrativeactions which included:personnel actions,time and attendance, labor costPR&Cs,payroll corrections,training,
travel, preparation and distribution of all correspondenceand mail.Monitored suspensefor performance plans,appraisal
processing,performance/special actawards,and automated actions associated with each.
Maintained officeand personnel files,which includes butis notlimited to: sorting,arrangingand filingmaterial;purging and
retiringfiles as prescribed and disposingof material,which is,outdated IAW the MARKS system. Responsiblefor initiatingand
processingall personnel actionsutilizingautomated systems, as well as establishingand maintainingphysical records of per sonnel
actions in accordancewith established procedures.Used automated personnel system to build and create SF-52s and incentive
awards,and retrieve information as needed on employees.
Scheduled interviews and coordinated recruitment for various branches.
Sound Family Medicine, Puyallup, WA. 1/2008 – 9/2009
Human Resources Coordinator
Processed Payroll and all employee benefit enrollments/adjustments.Compiled departmental employee data for five managers,
CEO and COO. Maintained employee records and HRIS database.Coordinated/tracked/scheduled training,immunization
complianceand licensingrequirements for staff. Maintained compliancewith all local stateand federal regulation requirements.
Responsiblefor analyzing,preparing,and inputtingdata to produce accurateand timely multi -statepayroll;assistingHuman
Resources Manager in performing administrativeactivitiesin supportof the HR function (such as recruiting,employee events,
reporting, file& records maintenance, and similar duties).Prepared inputfor payroll maintenance,including salary adjustments,
special payments,new hires,terminations,tax allocations,addresschanges,deductions,etc. and ensured proper processing.
Coordinated and conducted all new employee orientation/on boarding,includingsystemimplementation, training, identification
badges and security.Processed timecards and timesheets for semi-monthly payrolls.Maintained absencereports and individual
employee attendance records, auditingemployee paid time off accruals& balances.Responsiblefor COBRA administrati on.
2. Shannon (Shae) Butler, 210 WindingTrail Genoa, IL. 60135 Phone: 563-528-4983 E-Mail:Shannon.butler76@yahoo.com
P a g e 2 | 3
Performed recruitment activities includingtheplacement of job postings and schedulingcandidates for interviews.Administer ed
pre-employment testing and screening, includingdrugreference checks, and background checks on qualified candidates;
maintained records of the same. Assisted with the data entry and maintenance of Human Resources Information System records
and compiled reports from database.Provided administrativesupportto human resources function,includingcreating
correspondence, record keeping, filemaintenance, processingforms,schedulingtraining& meetings, etc.
Assisted with the development, maintenance, and preparation of government reports and logs related to EEO
compliance/AffirmativeAction and/or other HR functions.Assisted with and participated in company events and activities.
Managed alarmsystems and key security for three locations.
American Income Life/ALTIG International, Fife, WA. 2007
HiringManager / Office Manager
Provided leadership and direction in the hiringprocess,includingrecruiting,screening,and interviewingapplicants.Provided wide
range of administrativesupportfor officestaff. Conducted all new hire orientation processes;guided them through the lic ensing
process.Trained entry-level managers in recruitment and hiringprocedures.
Bates Technical College via Adecco Staffing, Tacoma, WA. 2006
Interim Executive AdministrativeAssistantto the VP of Human Resources
Provided administrativesupportfor the Vice Presidentof Human Resources,Recruitment Coordinator,Benefits Coordinator,and
HR Generalist.Tasks included respondingto HR inquiries,conductingemployment verifications,coordinatinginterviewschedul ing.
Processed payments for supplies and services and insurancebenefits.Updated job descriptions for faculty and exempt employees.
Coordinated transition to electronic recruitment system, implemented finger reprintingsystem for background checks, and
assembled confidential applicantdata for reporting. Utilized Personnel Payroll Management System to track employee evaluations
and faculty payroll.Coordinated logisticsfor labor / management meetings, prepared agendas and transcribed minutes.
Washington Mutual Bank, Nassau County, NY. 2004 – 2005
RecruitingAssistant
Assisted six recruiters of a Fortune 500 company: conducted background and reference checks, scheduled interviews and follow-
up, coordinated open house recruitingevents, generated progress reports.Implemented information updates on system
databases,includingRecruitSoftand Epredix scores.
McKesson/Zee Medical via Adecco Staffing, Melville, NY. 2003 - 20004
Human Resources Assistant
Supported more than 50 sales representatives in preparingproposalsand preparations, quotes,and preparingpromotional
materials.Coordinated nationwidetrainingschedules for clients and instructors.Administrativeduties included scheduling
meetings, auditingexpense reports and invoices and compilingsummary spreadsheets,routingcalls, producingcorrespondence
and related documents.
Total Healthcare Staffing, Bellmore, NY. 2003
StaffingCoordinator
Interviewed prospectiveemployees for permanent and temporary positions.Conducted testing and evaluation of candidates.
Input and retrieved data from ACT / HRIS database.Consulted with clients on job requirements. Coordinated payroll,vacation,and
health benefits. Represented company at job fairs.
US Army, Illesheim Germany 1998/2002
Volunteer / Point of Contact for Family Readiness Group
Coordinated fundraisingevents for the military policeofficers.Relayed informational updates on soldiers,family members and
military events. Provided assistanceand reassuranceduringdifficultsituations,including9/11.
3. Shannon (Shae) Butler, 210 WindingTrail Genoa, IL. 60135 Phone: 563-528-4983 E-Mail:Shannon.butler76@yahoo.com
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United Stated Active Army, Fort Lewis, WA. 10/1994 – 4/1998
Military PoliceOfficer
Managed personnel records on an excess of 35 individuals.Compiled reports essential for personnel promotion. Handled
communication via phone, mail,e-mail and fax. Maintained computer generated paperwork. Organized filingsystemfor patrol
reports, daily logs,sworn statements, casefiles,and various other related documents. Transcribed recorded telephone calls.
Instructed others in the transition/useof computer reporting program. Coordinated 10 patrols and 6 security positions.Recorded
patrol activity and locationsatall times.Conducted computer searches of vehicleand driver information and relay to patrol
officers.Orchestrated the positioningof personnel duringalarmactivations.Advised duringpoliceoperations as to proper
procedures and regulations.Maintained organization of incomingcalls and thecorrelation of officers’responses.Investigated and
enforced violationsof stateand federal law. Compiled systematic reports of investigations,sworn statements and evidence
collection involvingsituationsthatrequired both delicacy and preciseness.Mediated under volatileconditions.Provided tra ining
on proper safety and control procedures.
Accomplishments
Sound Family Medicine:
Coordinated transition to ADP and EZLabor payroll systems and developed trainingfor employees on use of the new systems and
various processes required to ease processingand limiterrors.
US Army Corps of Engineers:
Zero error processingof all branch standard payroll and adjustments in CEFMS, while handlingthe workload of two other positions
duringemployee transition.
US Army Corps of Engineers:
Processed branch bonuses and awards for employees within multiplebranches in timely and efficient manner.
Education
University of Maryland University College
18 credits to completion of BS in Business Administration.
Special Skills
Exceptional writingor communications skills.The ability to quickly learn and adaptto new software/hardware programs as well as
various organizational environments.
Proficientin MicrosoftOfficeSoftware: Word; Excel; PowerPoint, HRIS, RecruitSoft, EPredix, Personnel Payroll Management System
(PPMS), ADP/PC Payroll certified,PayeXpert, ADP Reporting, EZLabor Manager, HR Benefit Solutions,ReportSmith, ADP Reporting.
Experienced with CEFMS and DCPDS.
Military Veteran with 10 point VA preference (US Active Army, E-4, 10/1994 – 4/1998).