This document provides a summary of Jennifer Davis's experience including over 15 years of experience in human resources with a focus on recruiting, training, and systems administration. She has experience managing projects, reporting metrics, resolving issues, and training users. Her experience spans roles at Pacific Gas & Electric Company, Kaiser Permanente, SBC (Pacific Bell), and SBC Internet Services utilizing various HR systems and software.

1. JENNIFER DAVIS, PHR
http://www.linkedin.com/in/jenniferdavisphr
925-648-1686 Jbd2go@yahoo.com
SUMMARY:
HR Analyst with 5 years experience in HR systems, resource management, user training, metrics reporting, and
recruiting systems.
Over 10 years of functional HR experience in staffing, training, compliance and ergonomics.
Proven ability to quickly establish rapport and credibility across all levels while leveraging resources throughout
the organization to complete projects and partner with system users to ensure that system data and reports are
accurate and actionable.
Effective training skills and a high energy, team-oriented contributor who solves problems, works well across
organizations and brings projects to completion while continually seeking better ways of doing business.
COMPETENCIES:
Training Vendor Management
Staffing Process Improvement
System Administration Cross Company Collaboration
Metrics and Reporting Event and Logistics Management
PACIFIC GAS & ELECTRIC COMPANY, San Ramon/San Francisco, CA 2007 – Current
Benefits Communications Project Coordinator/Benefits Analyst (2012-Current)
Communicates new benefit plan provisions out to targeted PG&E audiences. Coordinates all logistical aspects of the
company wide benefits communication activities.Create weekly reports for Senior Director and Vice President of HR.
Managed logistics for 76 new benefit plan communication sessions delivered across the service territory resulting
in 3,600 management employees (50% of all management employees) trained.
Designed promotional materials used to communicate 2013 Employee Benefit Plan Changes.
Created weekly reports post benefits presentations to gather metrics and lessons learned.
Compiled and resolved all Kaiser Medicare, Health Net and Blue Shield monthly premium discrepancy reports.
Resolved plan design and website issues and employee questions in the HR mailbox.
ResourceManagement Analyst (2008-2012)
Perform as the SME and administrator for the HP Project Portfolio Management Center (PPMC) tool for an IT department
of 400 employees. Provided first level support to users, conducted user training, ran reports and analyzed employee and
contractor staffing levels.
Delivered training and follow-up to managers and supervisors on HP resource management software which
increased utilization and department cost savings.
Managed logistics for the Application Services IT Job Fair that contributed to approximately $3M in savings by
reducing staff augmentation costs.
Effectively developed and led a Learning Academy Automation project.Drove automation of ad-hoc course
completions. Project deployed and resulted in a 50% reduction in time processing course completions.
Managed recruitment of contractors which included pre-screening of resumes, phone screens, and negotiation and
management of over 20 vendor contracts.
Member of the IT Recruiting and On-boarding pilot project. Collaborated on the work stream and process flow of
the full cycleIT recruiting process to consolidate and ensure consistency of administration.
Administered the Office Ergonomics System tracking. Produced monthly reports and analysis for Senior
Directors and their leadership team. Successfully founded, developed and led the PG&E IT Ergonomic Summit
with Chevron, Clorox, eBay, Genentech, and Sempra to discuss best practices, injury metrics, and senior
leadership engagement.
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2. Senior Staffing Coordinator (2007-2008)
Administered Staffing Control requisition process for all of PG&E non-union and contractor hires. Team member for the
Taleo Implementation process.Delivered web-top Taleo training to hiring managers. Created weekly staffing reports in
Brio for VP level and above. Regularly interfaced with Hiring Managers and HR Business Partners.
Assisted with 2 HR internal audits with 100% passing rate.
Coordinated full cycle recruiting/on-boarding of over 100 hires within the department.
Wrote all correspondence auto-generated from Taleo to candidates and hiring managers.
Managed internal staffing hotline assisting hiring managers and candidates with job posting questions/issues.
Edited and submitted all job requisitions internally/externally using Staffing Express/Resumix ATS system.
Set-up all high volume interview scheduling for six recruiters. Coordinated all travel for candidates and expense
reimbursement accounting.
KAISER PERMANENTE, Pleasanton, CA 2005–2007
Senior Recruiting Coordinator
Served as entire coordination center for 6 Health Plan Administration (HPA) recruiters and recruiting manager. Managed
high volume requisition load and hiring of over 500 employees. Spearheaded the HPA On-Boarding Process Project for
2007 Rollout. Lead for the I-9 Verification Project.
Remediated I-9 compliance for 100 center representatives avoiding tens of thousands in fines.
High knowledge level of OFCCP regulations as they apply to staffing.
Consolidated HPA staffing and daily work reports using Microsoft Excel and Access.
Processed all external new hires and internal transfers. Set-up all interviews and travel arrangements with
candidates and hiring managers.Initiated all background checks and health screens of candidates.
Generated offer letters, sign-on bonus, incentive plans, and new hire orientations.
SBC (PACIFIC BELL)San Ramon, CA 2000-2005
Human Resources Consultant
Performed routine and special projects supporting supervisor and HR departmental objectives. Implemented solutions to
a wide range of HR issues using analytical skills, sensitivity, and efficiency. Utilized Cenet, SAP, and Resumix to run
employee data queries/reports and track employee status.
Collaborated with the HR team on the Career Ladders Project to create skill assessment and training tracks for
employees within region.
Liaison between employees, supervisors, business units and HRO service centers.
Delivered new hire orientation and integrating employees into the business unit. Teamed with the CWA Union
Steward to address open enrollment issues within the CWA Union call center.
SBC INTERNET SERVICES,San Ramon, CA
Manager-Project Closer
Tracked orders in pending close status using various systems including Oracle, INEWT, Sweettooth,Heci Manager,
Aperture, Oasis, Crystal, and FDW. Completed SBCIS Equipment Orders by verifying that the vendor contract and
vendor quote met financial expectations. Performed simple to intermediate budget analysis daily. Analyzed purchase
orders to confirm accurate receipt and payment of equipment ordered. Tracked and reported Asset Transfers.
Spearheaded entire credit return of $5.5 million dollars worth of asset equipment to Cisco Systems.
Executive Assistant for the GM
Executed management of daily activities and overall activities of an organization of 80 employees located across five
regions. Provided guidance to Executive Director and employees within the organization regarding administrative
practices, and company policy. Composed correspondence, presentations, and reports using a variety of
computersoftware including MS Office suite, SAP GUI, Ceridian, Concur, andCenet. Posted open career positions.
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3. SOFTWARE:
PPMC, SAP HR, Taleo, Brio, Concur, SharePoint, MS Office Suite, Peoplesoft, Resumix, Crystal, and E-Hire
EDUCATION:
PHR certified
Six Sigma, Yellow Belt
Bachelor of Science, CSU Sacramento
Post graduate HR credential coursework, UC Berkeley Extension
PROFESSIONAL MEMBERSHIP AND VOLUNTEER ACTIVITIES:
NCHRA Member
SBC Internet Services Network Planning and Engineering Recognition and Certificate of Excellence Award
Recipient.
Toys for Tots coordinator for SBCIS, Kaiser, and PG&E. Participates in March of Dimes, United Way,Habitat
for Humanity, Junior Achievement, Alameda County Food Bank and Children of Grace.
Scheduled all Habitat for Humanity volunteer events for PG&E IT Application Services.
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