1. Dick Kramer
713 Barberry Trail Mobile: 847-344-5968
Fox River Grove, IL 60021 dkramer271@yahoo.com
CAREER SUMMARY
I am an experienced global ERP Business Leader with over 30 years’ experience working with many of the
most well-known Fortune 500 companies. My experience has taught me the importance of continually
staying updated on the constantly evolving information Technology landscape. For instance, over the past
few years I’ve been watching a major technology paradigm shift in how many of my clients are moving
towards the CLOUD and SaaS solutions for key projects like HANA,Mobility and ERP. I am well known
for being a true transformational change agent able to quickly derive the best overall cost effective
technology solutions. I am one of those rare ERP Business Leaders who possess strong operational and
technology acumen. Throughout my career I have championed over 8 full life-cycle ERP implementations
and business transformation projects.
 17+ years’ experience with SAP as a Delivery Executive
 Delivered 4 SAP HCM projects, 3 SAP CRM projects, 3 SAP BW/BI projects
 Delivered 7 SAP Full Life Cycle projects
 Led a project that integrated GIS (5 million Farms) into SAP CRM. Outcome was online, interactive
access to redesign a farmer’s fields
 Experience with SAP ERP on HANA 6.0 EHP7 SP7, SAP EWM on HANA 9.2 SP1, SAP BW on
HANA 7.4 SP10, SAP MDG on HANA 7.0 SP5
 4 years as an Engagement Manager for Siebel Systems
 Led the global rollout of SAP for 5 clients
SKILLS MATRIX
ERP Experience Industries Served Specializations
 Senior SAP Program Manager
 Delivered 7 full lifecycle SAP
Implementations over a 13 year
period
 SAP PM: FI,CO,SCM,
SD,MM,PP,WM,QM,CRM, SRM,IS
Retail, HCM, Payroll, PPM, MRS,
ESS,MSS,APO,BI/BW
 Experience with ASAP Methodology
 End to End RICEFW development
 SAP Global Rollout Manager
 5+ years Siebel CRM
 Consumer Products
 Retail
 Government
 Manufacturing
 Financial Services
 Garment Industry
 Utilities
 Telecom
 Technology –
Computer
 Petroleum
 Program Management via PMO
 Global SAP Rollouts
 International Project Management
 CRM/SRM (Siebel and SAP)
 SAP Finance (FI/CO)
 SAP HCM/HCMP&F, LSO,ECM,BN
 SAP HR/Payroll,ESS,MSS
 SAP PPM(Portfolio Project Management)
 SAP MRS(Multi-Resource Scheduling)
 SAP SCM/SD
 SAP IS Retail
 SAP HANA and Mobility
 SAP Solution Manager
Employment History Summary: Training and Certifications:
Sept 2013 - Present KRA-Tech, Inc. SAP ASAP 7.1 Certification
Sept 2010 - Sept 2013 SAP America, Inc. SAP Solution Mngr 7.0 Cert.
Apr 2002 - Sept 2010 KRA-Tech, Inc. SAP ADM Certification
Apr 1998 - Mar 2002 Siebel Systems Inc. Siebel CRM Certifications
Mar 1996 - Apr 1998 Siemens SAP, BEA, Siebel Portal Tech.
Feb 1994 - Mar 1996 Oracle Corporation PMI Certification Courses
Jan 1988 - Feb 1994 KRA-Tech, Inc.
Jun 1977 - Jan 1988 D&B Com Systems

2. Dick Kramer
713 Barberry Trail Mobile: 847-344-5968
Fox River Grove, IL 60021 dkramer271@yahoo.com
PROFESSIONAL EXPERIENCE
Company KRA-TECH,INC.
Duration Sept 2013 to present
Role Senior Program/Project Manager
JOHNSON-MATTHEY. West Deptford, NJ. Dec 2015 to Present
Responsibilities:
 SAP Cutover Project Manager of the Roll-out of a Global SAP HANA implementation (SAP HANA for
ERP 6.0 EHP7 SP7(Finance, Sales Distribution, Materials Management, Manufacturing, Plant
Maintenance) along with EWM, BW, and MDG. Responsible for the day to day tracking of the Business
Cutover activities for the 4 work streams(OTC,RTR,PTP,PTM).
 Created,managed and updated the cutover plan for the US Go-Live.
 Co-ordinated the Business Cutover plan with the Technical, and Hardware Plans.
 Responsible for a 25 person delivery team and a $12M budget. Supported 200 end users.
 Created standard cutover processes that the team used to effectively test the business cutover in a timely
predictable manner.
NAVIGANT CONSULTING. Chicago, IL... Dec 2014 to Nov 2015
Responsibilities:
 Senior SAP Project SME . Was the main SAP Functional and project reviewer of the delivered project
documents on a SAP full life cycle implementation.
 Reviewed the documents and the project deliverables in order to present a case for the implementer of
the software against the receiving customer.
KEURIG GREEN MOUNTAIN COFFEE. Burlington, VT... July 2014 to Dec 2014
Responsibilities:
 Senior project Manager responsible for the day to day tracking of the User Acceptance Testing for the
assigned modules FI/CO,PP, MM, SCM/SD . Supported 310 end users.
 Created the strategic Hypercare process and the Production support process in a timely predictable
manner.
 Led the team in planning the 2nd
release of the GTG Project. The SAP Modules are Logistics, WM, and
the roll-out for Canada
CROCS. Boulder, Co.. Sept 2013 to June 2014
Responsibilities:
 Senior Project Manager of the Roll-out of a global SAP AFS implementation module. Responsible for
the day to day tracking of FI/CO,PP,MM, SCM/SD, OTC, and BW for Japan,New Zealand, Australia.
 Created,managed and updated the cutover plan for the New Zealand and Australia Go-Live.
 Co-ordinated the cut over plan with the Business, Technical, and Hardware resources.
 Responsible for a 35 person delivery team and a $18M fixed fee budget. Supported 200 end users
 Created standard development processes that the team used to effectively deliver the design, coding, unit
testing, and integration testing for the basic functionality and the custom development in a timely
predictable manner.
Company SAP America,Inc.
Duration Sept 2010 to Sept 2013
Role Senior Program/Project Manager
USDA. Washington DC Nov 2012 to Sept 2013
Responsibilities:

3. Dick Kramer
713 Barberry Trail Mobile: 847-344-5968
Fox River Grove, IL 60021 dkramer271@yahoo.com
 Deputy Project Director of the Roll-out of a SAP/CRM/GIS/BASIS Farm Records Application for the
USDA. .
 Responsible for 9 Team leads that managed 135+ consultants that generated over $120M in revenue.
 Created standard weekly reporting processes that were used to deliver weekly status reports, project plan
updates, and consultant resource plans
 Led the Production Cutover process that ran for 40 days and created 7.2 million farms with 37.8 million
fields across the USA. Supported 1,000 end users
CHICAGO TRIBUNE. Chicago, IL. Jul 2012 to Nov 2012
Responsibilities:
 Senior project Manager of the Roll-out of a SAP HANA project. Responsible for the day to day tracking
of a Microsoft Project plan that delivered on time and on budget.
 Responsible for a 12 person delivery team.
Verizon, Inc. Irving, TX. April 2012 to Jul 2012
Responsibilities:
 Led a team of Technical and Functional consultants on a “Proof of Concept” implementation of SAP
PPM (Project Portfolio Management), SAP MRS (Multi-Resource Scheduling), and the SAP Mobility
applications.
 Created a SAP Long Term Strategy for Verizon. This document included a discussion on what SAP
applications are currently in production at Verizon and how they fit into the overall landscape of the
company. It would also identify the additional SAP applications that they recommend to install and also
the interfaces necessary to become a more proficient and productive user of SAP products. The SAP
Mobility application interfaces with SAP CATS (Time Reporting) and into the SAP(Sybase) mobility
application to allow entry and update of employee time via the iPhone and iPad applications.
STATE OF MISSISSIPPI. Jackson, Ms. Oct 2011 to April 2012
Responsibilities:
 Senior project Manager of the Roll-out of the Complete SAP HCM/Payroll, BW, FI/CO,TR, TM, ECM,
LSO, PM modules. Responsible for the day to day tracking of a 4,000 line Microsoft Project plan that
delivered across 133 State agencies.
 Responsible for a 35 person delivery team and a $22M fixed fee budget. Supported 850 end users
 Led and delivered a Full Life Cycle SAP Implementation(From Blueprinting through Go-Live Support)
US Postal Service Greensboro, NC& Eagan, MN Sept 2010 – Oct 2011
Project Information:
The United States PostalService went live with the largest SAP HCM Process and Forms implementation in
North America. With USPS live on HCM P&F over 40, 000 managers now have the ability to initiate and
process HR transactions. For a company that has a workforce of over 700, 000 employees and who is
currently looking for ways to curb costs due to budget deficits, the HCM Process and Forms product is going
to have a direct impact on USPS Human Resources ability to reduce transactional costs and increase the
throughput capacity at their HR Shared Service Center.
Responsibilities:
 Led a team of Technical and Functional consultants on the implementation of SAP ECC6.0 HCM P&F
application with Adobe Interactive Forms. Was the driving force that coordinated the development team,
Business Users,and the SAP Technical Quality Team on track to deliver a fixed fee project
 Responsible for the day to day project management and delivery of the project’s implementation team.
Used the SAP ASAP7.0 methodology to delivery on-time and on-budget. . 112+ consultants and
$34.5M in revenue across 3 sites. Supported 4,000 end users
 Established effective project procedures that supported the project management standards and guidelines
identified in the ASAP 7.0 Methodology strategy
 Implemented the Modules using the functionality and capabilities of Solution Manager
 This project won SAP America Project of the quarter

4. Dick Kramer
713 Barberry Trail Mobile: 847-344-5968
Fox River Grove, IL 60021 dkramer271@yahoo.com
Company KRA-TECH,INC.
Duration April 2002 – Sept 2010
Role Senior Program/Project Manager
Harley-Davidson,Milwaukee,WI. March 2010 – Sept 2010
Responsibilities:
 Led the SAP Technical Quality Team to deliver an upgrade of the BW 3.5 system to the BW 7.1 system
on SAP ECC6.0. Responsible for the day to day project management, Cut-over list, and delivery of the
project’s implementation team. Used the SAP ASAP methodology to delivery on-time and on-budget.
Coordinated the On-Site (Milwaukee) development team and the Off-Shore (India) development team.
 Implemented the upgrade of SAP BW/BI/BASIS,and Federated Portal Modules using the functionality
and capabilities of Solution Manager
 Delivered the upgrade to the Sand Box, Development, and QA systems. Created the Go-Live Check list
and ran the check list on the Dry(Duplicate system of Production) in real time mode
 Responsible for the resourcing and management of over 10 consultants both Onshore and Offshore
GulfMark OffShore, Houston/NewOrleans/Aberdeen-Scotland Dec 2008 – March 2010
Responsibilities:
 Was the driving force that kept a team of Integrators and Business Users on track to deliver a global
HCM/Payroll system using SAP ECC6.0/BASIS. Responsible for the day to day detail project tasks for
the Houston based Infrastructure team,the Houston based headquarters team,the Off-Shore Integrator’s
team, and the Off-Shore Business users. Used the SAP ASAP methodology to delivery on-time and on-
budget. . 45+ consultants and $12.5M in revenue across 4 sites. Supported 390 end users
 Integrated an acquisition of another company into the SAP ERP system
 Implemented SAP FI/CO,HCM/Payroll,BN, ECM, LSO,PM ECC6.0 Release 9 using the functionality
and capabilities of Solution Manager for a Global Rollout to North Sea(Scotland),
Headquarters(Houston),and the America’s(New Orleans)
 Led and delivered a Full Life Cycle SAP Implementation(From Blueprinting through Go-Live Support)
 Led a team in the development and testing of SAP IDocs for Master Data and Transaction Data that
interfaced with the ADP Enterprise Payroll application
Johnson Diversey, Racine, Wi/London April 2007 – Dec 2008
Responsibilities: Led the delivery of a global BW system using SAP ECC6.0. Responsible for the day to
day project management, identification of functional enhancements,and delivery of the project
implementation team. Used the SAP ASAP methodology to delivery on-time and on-budget. Coordinated the
On-Site (Racine) business team and the Off-Shore (London) development team. . 105+ consultants and
$30M in revenue across 12 sites worldwide. Supported 1.200 end users
 Implemented SAP BW/BI,and Federated PortalModules using the functionality and capabilities of
Solution Manager for a Global Rollout to EMA, Latin America, NA, APAC,and CEETAM
 Delivered 6 End-to-End Rollouts using the Global Standard Project plan
 Led and delivered two Full Life Cycle SAP Implementation(From Blueprinting through Go-Live
Support)
 Managed and delivered over 200 Enhancements to the above application
 Responsible for the resourcing and management of over 105 consultants both Onshore and Offshore
Motorola, Chicago/Malaysia July 2006 –April 2007
Responsibilities:
 Was a key member of the PMO management team on a global SAP/R3 4.6c upgrade to ECC6.0 80+
consultants and $24M in revenue over 8 sites.
 Responsible for the Development and the Security functionality of the upgrade. Brought in at the
midpoint of the Realization Phase to Co-ordinate the above On-Site (Chicago) and Off-Shore (Malaysia).

5. Dick Kramer
713 Barberry Trail Mobile: 847-344-5968
Fox River Grove, IL 60021 dkramer271@yahoo.com
 Implemented SAP FICO,HCM,OM/PA,ESS/MSS, PA,PM, QA, CRM,BW, and Portal Modules in a
Global Rollout to 70, 000 users
 Managed the budget, resource plans and project plans for 11 On-Site team members and 30 Off-Shore
team members
Burberry Inc., NewYork/Philadelphia/NewJersey July 2005 –July 2006
Responsibilities:
 Responsible for the delivery of a MySAP IS Retail system and for the coordination of the delivery
methodology across headquarters,plant, and warehouse
 Migrated their ERP PeopleSoft system to the SAP ERP system
 Implemented SAP FI/CO, PP, SCM/SD,MM, CRM, IS Retail, APO-DP/SNP, POS and WM Modules
 Implemented MySAP ECC 6.0 with Solution Manager
 Led and delivered a Full Life Cycle SAP Implementation(From Blueprinting through Go-Live Support)
PepsiCo Inc., Chicago April 2003 –July 2005
Responsibilities:
 Responsible for the Business delivery of a SAP/R3 V4.7 system and for the coordination of the delivery
methodology across 3 distinct Business organizations. 118+ consultants and $68M in revenue across9
sites.
 Designed the consolidation of 18 plants across 3 business units (Quaker Oats/Gatorade/ using standard
SAP Project work plans
 Strategized and coordinated the deployment of 5 Project managers across the 3 business units using Lean
Manufacturing principles
 Developed and implemented Program Management disciplines in the following areas:Schedule,
Resource,Communication, Risk, and Issue Management for the Division
 Coordinated the deployment across the Business, IT Legacy,and Siloed environments to create a
Consolidated and logical analysis of the Project Server environment
 Led and delivered a Full Life Cycle SAP Implementation(From Blueprinting through Go-Live Support)
 Successfully deployed FI, CO, CA,HR, SD, OM, SCM and PM Modules across 3 Business Units, 18
plants, and 20 Distribution Centers. Supported 5,000 end users
Moduslink,Inc. Boston/Singapore/China March 2002 –April 2003
Responsibilities:
 Responsible for the PMO management of a Global rollout of SAP ECC 5.0 Supply Chain Management.
Also led a multiple project team to review and identify IT Application Rationalization and Remediation.
 Developed and led 2 Full Life Cycle SAP Implementations(Singapore/China)
 Defined an Enterprise strategy for the PMO,Creation of Standard Business processes,Standard
deployment project plans, and a Standard Resource Deployment team
 Identified and developed a Global Template that drove the methodology according to standard SAP best
practices(From Blueprinting through Go-Live Support)
 Identified standard Modules that would be implemented once at the Enterprise level and then used by all
regions with no-change (MM, PP, FI, CO,SD, SCM-APO-DP/SNP,POS,WM,QM). The only module
that would be changed across the Globe was SD and also the country specific legal, business, and
cultural requirements
 Managed 5 Project Managers across 3 Regions that drove 14 Solution Centers.
 Implemented Supply Chain and integration to other 3rd party applications with multiple interfaces
 Mentored 5 project managers in the use of EPM
Company SeibelSystems
Duration April 1998 to March 2002
Role Engagement Manager
Responsibilities:

6. Dick Kramer
713 Barberry Trail Mobile: 847-344-5968
Fox River Grove, IL 60021 dkramer271@yahoo.com
 Responsible for building a Siebel CRM regional consulting practice and making it a major contributor to
overall company revenue
 Led 3 full Life Cycle Implementations of Siebel as Project manager
Company Siemens
Duration Mar 1996 to Apr 1998
Role SAP Project Manager
Responsibilities:
 Managed the team leads of the following modules: Fl, CO, SD, WM, MM, PP,Basis,and ABAP
 Managed 5 direct reports and 13 in-direct reports
 ASAP/RAD Project methodology applied and risk/issues action and status weekly reporting delivered
 Implemented Supply Chain and integration to other 3rd party applications with multiple interfaces
 Oversaw the as-is and to-be process modeling, test scripting, unit testing, integration testing, systems
testing, training, documentation, user acceptance testing, and production cutover efforts. All included
heavy planning and resource leveling activities
Company Oracle Corporation
Duration Feb 1994 to Mar 1996
Role Managing Principal
EDUCATION
 Milton College – BA.