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Michael Kolen
Email: michael.kolen@hotmail.com | Phone: (678) 362-4940
STRENGTHS / ABILITIES
Results-driven accounting and finance professional with proven success in financial analysis, asset/portfolio
management, credit analysis and financial consulting. Experienced in general ledger management, monthly and
year-end closings,audits, AP and AR, and account reconciliation. Excellent verbal and visual communication skills
used to train and lead various teams and departments in development and cross function of roles
TECHNICAL SKILLS
Microsoft Office, Excel, Access,e-Commerce, SQL, Oracle database systems,SAP, Great Plains, Millennium,
People Soft, Peachtree, JD Edwards, Hyperion, Billing, Revenue, Budgeting, Forecasting, AP, AR, Cash
Applications, Posting, General Ledger, Journal Entry, Reconciliations, Reporting, and Pivot Tables
PROFESSIONAL EXPERIENCE
AT&T Corporation - www.att.com
AT&T is the second largest provider of mobile telephone and the largest provider of fixed telephones in the United
States, and also provides broadband subscription television services.AT&T is the largest telecommunications
company in the world by revenue with 130.4 million mobile customers and its revenue roughly $3 billion annually.
Data Reporting and MetricsAnalyst October 2015 – Present
 Review assigned department budget submissions to insure reasonability, consistency with operating trends
and compliance with P&S budget guidelines
 Oversee and provide management support to develop and implement turnaround plans for Departments
 Assist in the development and implementation of P&S benchmarks for clinical practice and grant activities
 Analyzes department business plans and financial forecasts
 Manage the P&S review process for the documentation of Fair Market Value (FMV) of contracts to third
parties in conjunction with the Office of Legal Counsel, Controllers Office and FPO Office.
 Assist in the development of revised P&S financial forecasts for current budget year and yearly estimates
 Review individual department financial performance against budget,identifying significant variances and
working with departments develop recommendations to make necessary adjustments.
 Undertake independent analysis of P&S financial issues and present findings in a comprehensive manner.
 Review and document existing department financial reporting/budget monitoring systems identifying
shortcomings and inconsistencies with P&S standard reports,make recommendations for improvements
and assist in the implementation of any changes.
 Provides support and training to departments in their preparation of budgets,FMV documentation, reports
and othermatters as required.
 Lead the Financial Analyst group by preparing, reviewing and consolidating annual budgets and outlooks
 Provide monthly financial reporting and analysis, for use by senior and executive management leaders
 Provide data and interpret financial results by using statisticalanalysis and present findings to management
through written and oral communications
 Help design financial models, enabling senior leaders to make financial decisions.Respond to various ad
hoc requests from firm leaders for analysis, reporting and scenario modeling
 Prioritize tasks to accomplish firm or business unit goals and objectives
 Guide, direct and counselthe Analyst group
 Mentor and train assigned individuals to help gain skills and assist others to master complex tasks
 Help drive key Area and firm initiatives that involve process or procedural change
 Help educate client-facing individuals, as well as financial management associates
 Maintain high employee morale, by encouraging teamwork and building internal and external relationships
 Create and implement leading practices for improving processes
 Assist with the month-end, quarter-end, and year-end profit and loss close
 Help prepare and analyze confidential information
 Investigate the capabilities of software upgrades,to improve the reporting function
 Guide supervising associates and analysts in their reporting and analysis work
 Hire staff and manage their performance
OnePath Systems – onepathsystems.com (formerly Endeavor Telecom)
Onepath Systems is a leading provider of advanced business,data centerand building technology solutions in the
Southeast,and one of the fastest growing companies in the U.S. Founded with a desire to exceed expectations in all
facets of our business – customer, employee and community – we strive for honesty and excellence in everything we
do. We believe that our integrity and willingness to go the extra mile separate us from the competition and provide
the right building blocks for long-term relationships.
AR/AP Billing and CollectionsManager November 2013 – October 2015
 Maintained the corporate credit policy and internal controls related to credit and collections
 Measured department performance with appropriate metrics for cash collections and AR aging
 Liaison with Sales and Customer Service staff to provide credit policy in line with Growth strategy
 Managed of Credit Staff including training, process improvement and performance management
 Manage relations with collection and credit reporting agencies to maintain credit files and credit limits
 Supervised call center of clients regarding accounts and bills
 Managed AR Aging, accuracy of billing, customer service, supplier setup,invoice processing,payment to
supplier, T&E processing,and Cash applications
 Lead implementation of new Finance/Accounting/HR systemto drive process improvements
 Responsible for all accounts receivable, accounts payable and operations function.
 Managed collection activities of follow-up inquiries, negotiating with past due accounts,keeping track of
cash receipts and referring accounts to collection agencies.
 Maintained accurate records for auditors during month, quarter, and annualclose of GL
 Created bi-weekly financial reports of AR function and status ofaccounts for BOD
 Audited methods and procedures for Project Managers to improve efficiency of accounts
 Assisted Controller and CFO in accounting,budget planning, cash management, treasury, and tax handling
 Ensured effective and efficient process of AR functions and internal revenue transactions
 Oversaw International and Domestic teams to ensure all invoices delivered in a timely manner
 Managed accuracy and timeliness of weekly AR aging and collection status reports
 Developed an ESP systemfor the management of assets,liabilities and transactions.
 Formulated accounting practices for general ledger, A-P, and A-R
 Evaluated the organization's and industry's practices on working capital assets
 Directed the process and data flow between accounting systems and sub-systems.
McKesson Provider Technologies – www.mckesson.com
McKesson is the largest health care company in the world, with sales of $106.6 billion of health care systems,
medical supplies and pharmaceutical products while providing network infrastructure for the health care industry.
Business Analyst and Project Manager August 2011 – November 2013
 Business Analyst in Credit and Collections, AR, AP, and Operations Departments
 Ensured all SAP (ERP) and People Soft (FMS, SCM,CRM, and EPM) disputes in a timely manner
 Delivered follow-up to Employees, Customers and Managers to eliminate future issues
 Documented process through feedback and recommended changes from related demands
 Adhere to quality service and compliance guidelines of policies and procedures
 Studied business trends and identified areas of advancement or problems and document requirements to
improve operations through design,scripting, standard tools, and SQL
 Organized IT Support Teams to initiatives in the directorate for AR,AP and Operations
 Communicate ideas and strategies effectively through oral and written documentation
 Implemented Oracle AR and AP Modules through SAP (ERP) and People Soft (CRM)
 Lead of various Accounting Department projects to ensure customer quality (EPM)
 Assisted Finance with initiatives to reduce past due,unapplied balances, and write-offs
 Participant in the implementation of various ad hoc tasks and on cross -functional teams to architect,
development, and apply tools, codes,and interface databases
 Supported reporting requirements, analysis of financial results, internal evaluations and otherrelated
applications to ensure systems are functionally and technically sound
 Provided guidance and recommendation to executives for department and company goals
MCI World Com / Verizon Business - www.verizonbusiness.com
The largest telecommunications company in the U.S based on sales of $75.11 billion, profits of $7.4 billion and
assets of$168.13 billion and is the largest telecommunications company in the world in terms of assets and profits.
Account Manager and Project Coordinator April 2005 – August 2011
 Account Implementation Management Team Lead for Revenue and Operations project
 Accomplished billing objectives by selecting, training, assigning,scheduling,coaching, counseling, and
developing employees through communicating job expectations
 Interface with various members of the project team to improve the understanding of Oracle applications
and the synergies that existed within systemto minimize the need for any customization in the process
change from manual to automated invoicing (C.A.R.S.)
 Planned, monitored, appraised contributions with SAP Oracle (ERP) and recommended compensation
adhering to policies and procedures of targeted goals and objectives
 Executed operational standards by contributing information to strategic plans and reviews software
solutions and business applications
 Implemented production,productivity, quality, and customer-service standards to resolve problems and
identified billing systemerrors for future improvements
 Conducted analysis of business processes and developed business cases,documentation including but not
limited to functional requirements and test scripts in the support of process changes ofautomated billing
 Provided functional guidance including configuration review and setup; functionaltroubleshooting; setup
changes; queries; and data analysis for Financial modules and related interfaces to ensure availability and
reliability of implemented C.A.R.S. project
 Exceeded financial standards by providing annual billing budget information; monitoring expenditures;
identifying variances; implementing corrective actions
 Accomplished billing departmental objectives by measuring billing results against plans; evaluating and
improving methods; making required changes.
 Managed teams by researching, developing, and writing policies, procedures,methods, and guidelines
 Obtained revenue by resolving invoice disputes while maintaining customer relations
 Developed variance and forecasting spreadsheets forcustomers contracted services
 Monitored customer and corporate accounts daily, weekly, and monthly for projections
 Maintained updated Hyperion reports and figures of all contracts approved for billing
 Organized access database query and excel spreadsheets to communicate documentation
 Provided weekly and monthly audits of pricing completed for all invoiced of contracts
COXCommunications / Autotrader.Com - www.cox.com
As the third-largest cable entertainment and broadband services provider in the country,Cox Communications Inc.
is best known for pioneering the bundling of services.With over 6 million customers and over 22,000 employees,
Cox is known as one of the best in the business.
Financial Analyst, Billing ReportsDepartment Lead January 2002 – April 2005
 Managed team of 8 accounting employees to provide outstanding support to customers
 Implemented monthly reports on team activity through Hyperion
 Monitored billing trends and revenue through Hyperion, pivot tables and SQL macros
 Coordinated billing and aging statements for manual fees invoiced to dealerships
 Organized presentations ofaccrual trends to sales team through FRS and Crystal
 Reconciled issues concerning misapplied funds and reallocated payments within G/L
 Integrated accounts into Millennium programming system
 Rectified customer disputed invoices based on administrative issues
 Reported trends and variances of customer accounts through detailed spreadsheet
 Calculated statistical aging reports for monthly gains and losses
 Managed an established vendorportfolio of $ 100 to $ 150 million
 Developed a Crystal and SQL database systemfor customer's monthly Excel report
 Organized a balanced general sub-ledger of appropriate accounts pay schedule
 Forecasted plans and promoted rates to dealers and individuals at convention shows
 Provided daily accounting support to reconcile accounts
EDUCATION
Missouri State University (Springfield, MO) Bachelor of Science – Marketing and Management

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Resume

  • 1. Michael Kolen Email: michael.kolen@hotmail.com | Phone: (678) 362-4940 STRENGTHS / ABILITIES Results-driven accounting and finance professional with proven success in financial analysis, asset/portfolio management, credit analysis and financial consulting. Experienced in general ledger management, monthly and year-end closings,audits, AP and AR, and account reconciliation. Excellent verbal and visual communication skills used to train and lead various teams and departments in development and cross function of roles TECHNICAL SKILLS Microsoft Office, Excel, Access,e-Commerce, SQL, Oracle database systems,SAP, Great Plains, Millennium, People Soft, Peachtree, JD Edwards, Hyperion, Billing, Revenue, Budgeting, Forecasting, AP, AR, Cash Applications, Posting, General Ledger, Journal Entry, Reconciliations, Reporting, and Pivot Tables PROFESSIONAL EXPERIENCE AT&T Corporation - www.att.com AT&T is the second largest provider of mobile telephone and the largest provider of fixed telephones in the United States, and also provides broadband subscription television services.AT&T is the largest telecommunications company in the world by revenue with 130.4 million mobile customers and its revenue roughly $3 billion annually. Data Reporting and MetricsAnalyst October 2015 – Present  Review assigned department budget submissions to insure reasonability, consistency with operating trends and compliance with P&S budget guidelines  Oversee and provide management support to develop and implement turnaround plans for Departments  Assist in the development and implementation of P&S benchmarks for clinical practice and grant activities  Analyzes department business plans and financial forecasts  Manage the P&S review process for the documentation of Fair Market Value (FMV) of contracts to third parties in conjunction with the Office of Legal Counsel, Controllers Office and FPO Office.  Assist in the development of revised P&S financial forecasts for current budget year and yearly estimates  Review individual department financial performance against budget,identifying significant variances and working with departments develop recommendations to make necessary adjustments.  Undertake independent analysis of P&S financial issues and present findings in a comprehensive manner.  Review and document existing department financial reporting/budget monitoring systems identifying shortcomings and inconsistencies with P&S standard reports,make recommendations for improvements and assist in the implementation of any changes.  Provides support and training to departments in their preparation of budgets,FMV documentation, reports and othermatters as required.  Lead the Financial Analyst group by preparing, reviewing and consolidating annual budgets and outlooks  Provide monthly financial reporting and analysis, for use by senior and executive management leaders  Provide data and interpret financial results by using statisticalanalysis and present findings to management through written and oral communications  Help design financial models, enabling senior leaders to make financial decisions.Respond to various ad hoc requests from firm leaders for analysis, reporting and scenario modeling
  • 2.  Prioritize tasks to accomplish firm or business unit goals and objectives  Guide, direct and counselthe Analyst group  Mentor and train assigned individuals to help gain skills and assist others to master complex tasks  Help drive key Area and firm initiatives that involve process or procedural change  Help educate client-facing individuals, as well as financial management associates  Maintain high employee morale, by encouraging teamwork and building internal and external relationships  Create and implement leading practices for improving processes  Assist with the month-end, quarter-end, and year-end profit and loss close  Help prepare and analyze confidential information  Investigate the capabilities of software upgrades,to improve the reporting function  Guide supervising associates and analysts in their reporting and analysis work  Hire staff and manage their performance OnePath Systems – onepathsystems.com (formerly Endeavor Telecom) Onepath Systems is a leading provider of advanced business,data centerand building technology solutions in the Southeast,and one of the fastest growing companies in the U.S. Founded with a desire to exceed expectations in all facets of our business – customer, employee and community – we strive for honesty and excellence in everything we do. We believe that our integrity and willingness to go the extra mile separate us from the competition and provide the right building blocks for long-term relationships. AR/AP Billing and CollectionsManager November 2013 – October 2015  Maintained the corporate credit policy and internal controls related to credit and collections  Measured department performance with appropriate metrics for cash collections and AR aging  Liaison with Sales and Customer Service staff to provide credit policy in line with Growth strategy  Managed of Credit Staff including training, process improvement and performance management  Manage relations with collection and credit reporting agencies to maintain credit files and credit limits  Supervised call center of clients regarding accounts and bills  Managed AR Aging, accuracy of billing, customer service, supplier setup,invoice processing,payment to supplier, T&E processing,and Cash applications  Lead implementation of new Finance/Accounting/HR systemto drive process improvements  Responsible for all accounts receivable, accounts payable and operations function.  Managed collection activities of follow-up inquiries, negotiating with past due accounts,keeping track of cash receipts and referring accounts to collection agencies.  Maintained accurate records for auditors during month, quarter, and annualclose of GL  Created bi-weekly financial reports of AR function and status ofaccounts for BOD  Audited methods and procedures for Project Managers to improve efficiency of accounts  Assisted Controller and CFO in accounting,budget planning, cash management, treasury, and tax handling  Ensured effective and efficient process of AR functions and internal revenue transactions  Oversaw International and Domestic teams to ensure all invoices delivered in a timely manner  Managed accuracy and timeliness of weekly AR aging and collection status reports  Developed an ESP systemfor the management of assets,liabilities and transactions.  Formulated accounting practices for general ledger, A-P, and A-R  Evaluated the organization's and industry's practices on working capital assets  Directed the process and data flow between accounting systems and sub-systems.
  • 3. McKesson Provider Technologies – www.mckesson.com McKesson is the largest health care company in the world, with sales of $106.6 billion of health care systems, medical supplies and pharmaceutical products while providing network infrastructure for the health care industry. Business Analyst and Project Manager August 2011 – November 2013  Business Analyst in Credit and Collections, AR, AP, and Operations Departments  Ensured all SAP (ERP) and People Soft (FMS, SCM,CRM, and EPM) disputes in a timely manner  Delivered follow-up to Employees, Customers and Managers to eliminate future issues  Documented process through feedback and recommended changes from related demands  Adhere to quality service and compliance guidelines of policies and procedures  Studied business trends and identified areas of advancement or problems and document requirements to improve operations through design,scripting, standard tools, and SQL  Organized IT Support Teams to initiatives in the directorate for AR,AP and Operations  Communicate ideas and strategies effectively through oral and written documentation  Implemented Oracle AR and AP Modules through SAP (ERP) and People Soft (CRM)  Lead of various Accounting Department projects to ensure customer quality (EPM)  Assisted Finance with initiatives to reduce past due,unapplied balances, and write-offs  Participant in the implementation of various ad hoc tasks and on cross -functional teams to architect, development, and apply tools, codes,and interface databases  Supported reporting requirements, analysis of financial results, internal evaluations and otherrelated applications to ensure systems are functionally and technically sound  Provided guidance and recommendation to executives for department and company goals MCI World Com / Verizon Business - www.verizonbusiness.com The largest telecommunications company in the U.S based on sales of $75.11 billion, profits of $7.4 billion and assets of$168.13 billion and is the largest telecommunications company in the world in terms of assets and profits. Account Manager and Project Coordinator April 2005 – August 2011  Account Implementation Management Team Lead for Revenue and Operations project  Accomplished billing objectives by selecting, training, assigning,scheduling,coaching, counseling, and developing employees through communicating job expectations  Interface with various members of the project team to improve the understanding of Oracle applications and the synergies that existed within systemto minimize the need for any customization in the process change from manual to automated invoicing (C.A.R.S.)  Planned, monitored, appraised contributions with SAP Oracle (ERP) and recommended compensation adhering to policies and procedures of targeted goals and objectives  Executed operational standards by contributing information to strategic plans and reviews software solutions and business applications  Implemented production,productivity, quality, and customer-service standards to resolve problems and identified billing systemerrors for future improvements  Conducted analysis of business processes and developed business cases,documentation including but not limited to functional requirements and test scripts in the support of process changes ofautomated billing  Provided functional guidance including configuration review and setup; functionaltroubleshooting; setup changes; queries; and data analysis for Financial modules and related interfaces to ensure availability and reliability of implemented C.A.R.S. project  Exceeded financial standards by providing annual billing budget information; monitoring expenditures; identifying variances; implementing corrective actions  Accomplished billing departmental objectives by measuring billing results against plans; evaluating and improving methods; making required changes.
  • 4.  Managed teams by researching, developing, and writing policies, procedures,methods, and guidelines  Obtained revenue by resolving invoice disputes while maintaining customer relations  Developed variance and forecasting spreadsheets forcustomers contracted services  Monitored customer and corporate accounts daily, weekly, and monthly for projections  Maintained updated Hyperion reports and figures of all contracts approved for billing  Organized access database query and excel spreadsheets to communicate documentation  Provided weekly and monthly audits of pricing completed for all invoiced of contracts COXCommunications / Autotrader.Com - www.cox.com As the third-largest cable entertainment and broadband services provider in the country,Cox Communications Inc. is best known for pioneering the bundling of services.With over 6 million customers and over 22,000 employees, Cox is known as one of the best in the business. Financial Analyst, Billing ReportsDepartment Lead January 2002 – April 2005  Managed team of 8 accounting employees to provide outstanding support to customers  Implemented monthly reports on team activity through Hyperion  Monitored billing trends and revenue through Hyperion, pivot tables and SQL macros  Coordinated billing and aging statements for manual fees invoiced to dealerships  Organized presentations ofaccrual trends to sales team through FRS and Crystal  Reconciled issues concerning misapplied funds and reallocated payments within G/L  Integrated accounts into Millennium programming system  Rectified customer disputed invoices based on administrative issues  Reported trends and variances of customer accounts through detailed spreadsheet  Calculated statistical aging reports for monthly gains and losses  Managed an established vendorportfolio of $ 100 to $ 150 million  Developed a Crystal and SQL database systemfor customer's monthly Excel report  Organized a balanced general sub-ledger of appropriate accounts pay schedule  Forecasted plans and promoted rates to dealers and individuals at convention shows  Provided daily accounting support to reconcile accounts EDUCATION Missouri State University (Springfield, MO) Bachelor of Science – Marketing and Management