1. S U D H A R S H A N K U M A R S
OBJECTIVE
To emerge as result oriented performer through continuous assimilation of knowledge
and accumulation of Skills while serving efficiently the requirements of the organization.
EMPLOYMENT
Honeywell
Technology
Solution
Pvt. Ltd.,
From: Jan 2014 till date
Designation: HRIS Analyst
Roles and Responsibilities
• Involve in migration of PeopleSoft 8.3 public queries to 9.1 PeopleSoft - query
retrofitting, testing 9.1 public queries, documentation (Preparing SOP, PMAP,
FMEA FAQ), training the team on 9.1 process and handling the issues/inquire.
• Lead work transitions from different group to our team (Projects: Survey
project, Bravo reports, US & CAN PeopleSoft payroll reporting).
• Perform UAT testing for any changes in PeopleSoft as part of enhancements or
projects
• PeopleSoft Reporting: Add/delete/modify/run queries when required and ensure
appropriate controls and audits are in place. Generating the reports using
PeopleSoft 8.3 & 9.1 Query tool, Audit the report values with PeopleSoft
database before sharing to the customer. Reviewing customer Access before we
send the reports.Support HR, Payroll, Benfit and Audit reporting.
• Create & Schedule Cognos Reports: Knowledge on reporting HR Dashboard,
OBIEE, Cubes, Census and Turnover, compensation, OEF, Talent and staffing
reports. This project is to create a push report based on the requirement from
the Customer using IBM Cognos. This involves creation of roles and aligning the
appropriate report views created for the requirement, this role access can be
granted to the requestors in need of this kind of reports.
• HR Scorecard Project (Executive Reports): Pull multiple reports to get Staffing,
Turnover, compliance & Six Sigma metrics and perform data to arrive at metrics
on monthly basis to report Scorecard to Honeywell Leadership people.
• Global Query cleanup Project: As a part of query migration from 8.3 PeopleSoft
to 9.1 PeopleSoft, involved in standardizing the queries in all regions. The
process is to identify all the private and public queries in all regions and
standardize the useful queries and also identify the queries with same logic and
direct the user to use available queries.
• Staffing Scorecard: Monthly we pull raw data file from CSAT(Customer
satisfaction) tool, the data’s are modified to graphs and numbers based on the
region, employees band and so on.
• Proficiency with HR technology tools including: PeopleSoft, MDA, GCP, HPD, 360
Feedback, Bravo, eTalent, LMS.
2. Operations Management
• HR transaction for employees from hire stage to termination.
• Setting up of the new employees in PeopleSoft and also updating the changes of
current employees as per the requirements.
• PeopleSoft query built for internal audit purpose
• Manage employee data & updating in all relevant HR systems
• Doing End to end HR Services and solutions in PeopleSoft
• Generating the reports using PeopleSoft tool. Audit the PeopleSoft report values
with Master report.
• Responsible for updating all kind of Employee data changes and communicating
with relevant stake holders
• Meeting the Internal payroll cut off to make sure employee gets paid on time.
• Effectively engage & leverage senior management and influence/manage in a
matrix environment.
• Co-ordination of multiple projects and program teams simultaneously across the
HR functions.
• Created and maintained project status reports, project plans, time lines, and
task lists.
• Gathering all relevant information on a case before progressing to discuss with
the client.
• Have thorough functional knowledge of US, APAC & EMEA Peoplesoft 9.1
processing.
• Provide information, advice and guidance to clients (individuals, managers,
client HR, client representatives) in the relevant HR areas taking account of the
confidential nature of the work
• Driving new ideas, objectives and development of systems evolution, thus
enhancing the customer value and customer experience.
• Proven co-ordination and communication skills in dealing with Client's vendors to
achieve project expectations.
• Participated in researching problem resolutions with customer relationship
management which contributed in cost rationalization and enhancing revenues
for the organization
Quality activities:
• Manage Delivery within the team.
• Running Daily metrics report for the team and thereby bringing a control in the
process on OTTR, First Past Yield and Accuracy in the process.
• Drive Continuous Improvement (Kaizens) for the team.
• Analyze the different Failure Modes in the process and fixing it with the help of
Opex and Technical Teams.
• Drive the Rapid Problem Solving process for the team.
Process related activities :
• PeopleSoft query built for internal audit purpose
• Maintaining business relationship with customers, by having frequent calls with
3. Convergys
India
Services
Pvt. Ltd.,
process owners to get the inputs for the betterment of the process.
• Resolve complex issues which go beyond the team’s capabilities for US, EMEA
and APAC countries.
• Influence the Deliver Process Leaders in decisions making for process
improvements
• Helping the deployment team for new releases in the process and also ensuring
successful completion on UAT/SAT for all new releases.
• Identifying the risk in the process and finding a mitigation plan for the same.
• Coordinating with Staffing, Payroll and Process Specialists to ensure the
required information have been delivered on time to the end user.
• Identify process gaps and issues related to India Staffing and MDA.
• Worked with the India staffing focal and Quality team to develop support
documents.
Projects accomplished at Honeywell:
• Supporting the Payroll team in the Project “PeopleSoft to SAP” to reduce the
interface error log for APAC.
• Supporting the Payroll team in the Project “PeopleSoft 9.1 to SAP” to reduce the
interface error log for EMEA.
• NHL (New hire logistics) for Global program. Identify process gaps and issues
related to India Staffing and MDA.
• AP HR X-Matrix – Staffing - preparing dashboards to capture the ageing
requisition
HOS Related:
• RPS member (Rapid Problem Solving) for MDA Team.
• Involved in RCA (Root Cause Analysis)
• Mentoring the Waste Management work stream member in the team.
• Employee Engagement: Identified as one of the Technical focal to interact with
the Tech team to reduce technical glitches for the applications we support.
• Coordinate with the Technical Teams (MDA, PeopleSoft, Siebel), help them
understand the Technical failures in the process and work on improvements and
fixes and drive to closure.
PREVIOUS PROFILE:
From: April 2011 to Jan 2014
Designation: Associate, Business Systems
• Handling, Generating, Processing, Analyzing, Publishing Daily, Weekly, Monthly
Reports.
• Publish External Daily reports to the Client.
• Providing Data support, Presentation support, Informational reports,
Performance Metrics for all the Processes and Business Reviews.
• Providing strategic, explicable operational level analysis for deviation of SLAs
and Targets.
4. Prateek
Lifestyle
Ltd.,
Hinduja
Global
Services Pvt
Ltd.,
• Preparing the Standard Operating procedure for the project.
• Preparing the overview presentations about the progress and achievements.
• Responsible for new client project setup, project code assigning to the team
member, time and expense corrections, project extension and closure
• Share the process knowledge with the Operations team so as to propagate a
'Winning team' approach
• Publishing Daily reports according to the requirement from all the locations and
ensuring the accuracy and timelines.
• Recorded and published meeting notes and followed up on action items to
ensure completion.
• Supervisor for any advisor that do not meet the standard required by the
Process.
• Involved in advisor Performance metrics calculation to process their monthly
Performance Incentives.
Additional Responsibilities:
• Gathered, analyzed, and reported project research information.
• Researched and maintained issues, dependencies, assumptions, risks and issues
for project members.
• Participated in researching problem resolutions and resolving problems.
• Assumes accountability and took leadership role in various parts of the project.
• Coordinated and scheduled all meetings for the Team.
From: Oct` 2009 to Nov 2010.
Designation: Store coordinator ( Franchises )
Key areas of responsibility
• Handling, Generating, Processing, Analyzing, Publishing Daily, Weekly, Monthly
reports.
• Active coordination between stores and Warehouse.
• Stock check on weekly basis, generating a weekly stock report.
• Analyzing and preparing weekly store requirements.
• Managing the staffs and addressing their requirements for business
improvements.
From : Oct` 2008 to Sep` 2009
Designation: Tech Support Client worked for Covad (US)
• Proactive monitoring of Primary and secondary link outage.
• Taking right measures and projected reports on the outage’s happening on a
daily basis.
• Worked as an SME and quality analyst to help other L1 Support team
• Members on the customer’s query on phone regarding broadband difficulties.
Key areas of responsibility:
• Providing primary response to all system monitoring in the production
environment, in regards to customer applications, software systems and
operating platform.
5. Cybernetic
Systems Pvt
Ltd
• Communicate clearly and professionally with all colleagues in the NOC in regards
all aspects of work and in terms of the sharing of work load.
• Ensure all tickets are processed in a timely manner with appropriate updates to
meet the defined response, update and close SLA’s.
From :(Jan 2007 to Aug 2008).
Role Played- Business Development
Skills –
Marketing and troubleshooting intercom systems.
Coordinating with the client for the product requirements.
ACHIEVEMENTS
Received Knight Award for the 2nd
Quarter – 2012
Received Ace- Champion for the 4th
Quarter-2011
Received quality award in 2011
Received recognition award in 2011.
EDUCATION
SSLC –St Joseph’s Matriculation Hr.Sec.School, Hosur – 2001 – 70%
HSC (+2) – St Joseph’s Matriculation Hr.Sec.School, Hosur – 2003 – 65%
B.Sc., Computer Science – Ravindra Vishwa Vidyapeeth University, 74%
ADDITIONAL COURSE
Hardware and Networking
Six Sigma Green Belt(on Going)
SQL – intermediate
OBIEE
Excel
Macros Basic Concepts
ASSESTS
Ability to work independently or as an integral of the team.
Positive attitude to work & good inter – Personal relationships.
Accept challenges and meet deadlines.
Keen learner of new systems and practice.
6. PERSONAL DETAILS
Fathers Name
Date of Birth
Marital Status
Email
Phone
Address
Languages Known
M. Srinivasan
07/01/1986
Single
Sudharshan.hash@gmail.com
9739928080
# 4/279-A, Motham main road, Mookandapalli post,
Opp V.A.O office, HOSUR – 635 126.
English, Kannada, Tamil & Telugu
Date:
Place: Bangalore
7. PERSONAL DETAILS
Fathers Name
Date of Birth
Marital Status
Email
Phone
Address
Languages Known
M. Srinivasan
07/01/1986
Single
Sudharshan.hash@gmail.com
9739928080
# 4/279-A, Motham main road, Mookandapalli post,
Opp V.A.O office, HOSUR – 635 126.
English, Kannada, Tamil & Telugu
Date:
Place: Bangalore