1. CRISTIN STEYN
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PMO/PROJECT MANAGEMENT/PORTFOLIO MANAGEMENT/CHANGE
MANAGEMENT CONSULTANT/ORACLE FINANCIALS EXPERT
Senior Executive, ex ‘Big Five’ Senior Manager, with a broad background in Global Management
Consulting Services,e-Business Technology,ProjectManagement, Program Office and Project
Development.For more than 18 years, Mrs. Steyn has provided strategic business and technical vision,
BestPractices,Project Management,PMO, and solutions developmentfor Executive Management,ERP
implementations,shared service center designs,infrastructure and information technologyplanning
services to companies in Financial Services,Insurance, GovernmentContracting,Federal Government,
Entertainment,Telco,State and Local Public Sector, Manufacturing and Media verticals.
SKILL SUMMARY:
 Project Management of Large Global Roll Oracle Financials Application
Implementations. Managing over 25 technical and functional staff members on large
engagements.
 Expert in Implementing and Upgrading of Oracle Financial Applications (Oracle Projects
(both costing and billing), AP, GL, AP, FA, CM and PO) for Oracle versions 10.7, 11,
11.5.10 and 12 with over 18 years experience.
 Strategic planning/implementation work for over 9 years.
 Implemented Business Service Centers for over 30 separate businesses in the following
areas: Payroll; Procure to Pay; Data management; Travel; Project Accounting, Help
Desk, Order to Cash, Record to Report, Treasury, Tax and Facilities.
 Excellent oral and written communication skills; both interpersonal and presentation
level
 Excellent organizational skills. Have managed large and small on-site, virtual project
and outsource management teams (both at PM and PMO level); optimizing for cost,
compliance, efficiency and performance
 Excellent interpersonal skills; able to work with C level management as well as team
leads and members.
 Process analysis and re-structuring for streamlined business and IT operations
 Able to mentor, train and coach team members, leads and users
 15 years of Oracle Project, Program and Portfolio Management – Track record of
bringing projects in on-time and on-budget
 Proficient in application and data architecture; able to advise on Best Practices
 Risk management and mitigation
 Proficiency in document management and control (i.e. Sharepoint) and other tools.
 Experienced with various software development methodologies and Software
Development Lifecycle
 Successfully migrated all ERP systems and processes on a single instant of Oracle.
Introducing web based applications for Invoice Routing; Purchasing; T& E; Training and
Reporting.
 Assist clients in software selection process for financial, manufacturing and Sales/Front
office packages

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Computer Skills:
Applications:
 Oracle Financials Boot-camp (GL, PO, AP, AR, FA, CM) – High Proficiency in All
 Oracle Projects
 Oracle Property Management
 Oracle User Productivity Kit
 Netsuite Small/ Medium Size Software Solutions
 Markview 170 Systems Imagining software (KOFAX)
 Feith Imaging Software
 Oracle Supply Chain Applications (Inventory, Purchasing)
 Oracle Self Service Applications (i-Supplier Portal)
 Oracle Network Asset Tracking (also known as Enterprise Install Base/Install Base)
 SAP Business One
 Salesforce.com
 Bullhorn
 Red mine
 Microsoft Projects/Project Server/Sharepoint
 OBIEE
PROFESSIONAL EXPERIENCE:
MITB Solutions, Inc, Windermere, FL
Managing Director and Global Project Manager, 2/03 – Present
Carnival Cruiselines, Miami, Florida
My responsibilities included but not limited to:
 Reporting Lead, which included managing the implementation of Carnival Cruise-line’s
reporting. The tools used for reporting that were included in the implementation are
Oracle OBIEE, Oracle standard reports, Oracle Custom Reports, Oracle Financial
Statement Generated reports (FSG’s), Black-line reporting, Hyperion Reporting
(Essbase Cube) and Tableau reports.
 The reporting lead role also included creating and maintaining the project plan for
reporting, status reporting, issues log, SharePoint site to manage all global reporting,
creation of a local ticketing system using SharePoint to track all report testing. Reported
to management the report testing progress through various testing cycles (SIT, UAT,
CRP4). Worked with the training lead to compose the training materials and training
plan for reporting. Worked with the CCL users to review their reporting requirements.
Developed a support process model for when CCL goes live with the new reporting
solutions.
 Training Lead role was part of my role while at CCL. My responsibilities included
managing a training project plan, organizing the logistics of the training execution,
managing the resources to prepare the training materials, creation of the SharePoint
site for training materials and online classes, reporting status of training preparation
weekly to the PM office, documentation on how to use the SharePoint training site and
training portal that we built for training, assessment creation and management of (to

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determine skillset for resources being trained, and survey of training execution
management.
 Business Process Improvement: Additional tasks include but not limited to Procure to
Pay business process analysis and documentation in current production system, and
training material development.
Cross Country Home Services, Sunrise, Florida
My responsibilities included but not limited to:
 Project Management and the design, configuration and training of Oracle R12
reimplementation. Managing the implementation for their new redesign of Oracle
Financials, Supply Chain, Install Base, Enterprise Install Base, CRM and 2 ecommerce
portals which included the following phases: design, implementation, configuration,
training, testing, and cutover. The PM role also included creating and maintaining the
project plan, status reporting, issues log, and environment control list.
Office Depot, Boca Raton, Florida
My responsibilities included but not limited to:
 Leading the P2P (Purchase to Pay) effort to configure and train the OD team during
their Oracle R12 upgrade of Oracle financials (i-supplier portal, Accounts Payable
(including payments), EB Tax, I-Expense, Purchasing and Inventory). This includes
mapping and gapping of business requirements. Worked with the technical team to
remediate the reports, interfaces, and extensions. Created HTML Personalization’s to
the supplier pages to meet security requirements. Worked on system administration
functions of updating all Oracle financial applications responsibilities from 11i to 12.
Preparation of the following deliverables: Configuration documentation (MU110) for
Oracle applications, Detailed Test scripts for Oracle Applications, Detailed Business
process documentation for the OD Business areas, UPK Training Materials for Oracle
Applications.
University Hospitals, Ohio
My responsibilities included but not limited to:
 Leading the effort to design, configure and train the UHHS team during their Oracle R12
upgrade of Oracle financials (Accounts Payable (including payments), Oracle Projects
(Grants), Fixed Assets, I-Expense, Receivables, Cash Management, Markview (Kofax),
Vertex, and Oracle Property Manager). This includes mapping and gapping of business
requirements. Writing functional specifications for all gap items, extension requirements,
and custom work required. Preparation of the following deliverables: Configuration
documentation (BR100) for Oracle applications, Detailed Test scripts for Oracle
Applications, Detailed Business process documentation for the UHHS Business areas,
Training Materials for Oracle Applications. Mapping of custom reports technical
requirements.
Kenexa, Philadephia, PA (Remote)
My responsibilities included but not limited to:

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 Setting up and training the support users in the EB Tax application on how to create
new VAT tax codes for their existing release 11.5.10 to release 12 upgrade. Worked
with Vertex integration with ebtax
 Setting up and training the support users on how to set up, and use the payments
application.
 Setting up and training the support users on how to use AGIS (Advanced Global
Intercompany).
 Setting up and training the support users on how to use the reporting manager to
publish their FSG and standard reports in Excel.
Houghton Mifflin Harcourt, Orlando, FL
My responsibilities included but not limited to:
 PM in their Enterprise Project Management Office: Assisted the HMH sales team in
collaborative efforts to target States School Improvement Grant Schools. HMH’s
federal funding division assists SIG qualified school representatives in writing their
grant applications. Helped to educate the HMH Sales teams on the inner workings
of the SIG funding (transformation model, Turn around model, etc). Helped with
tracking sales dollars awarded to HMH that the schools/districts used to make those
school improvements.
 The EPMO team was responsible for managing large projects that were sold by
HMH. We created a project management tool kit for the sales teams in Microsoft
Sharepoint. In that tool kit we created a project plan, project schedule, and manage
day to day activities within the assigned project.
AmTrust Financial Services, Dallas, TX
 Support: The design, configuration and training of Oracle release 12 GL, AP
(ebtax/payments/payables), Fixed Assets and Cash Management. Mapping and
Gapping of business requirements for AmTrust divisions included within the Oracle
applications mentioned above. Writing functional specifications for all gap items,
extension requirements, and custom work required. Preparation of the following
deliverables: Configuration documentation (BR100) for Oracle applications, Detailed
Test scripts for Oracle Applications, Detailed Business process documentation for
the AmTrust Business areas, Training Materials for Oracle Applications. Mapping of
custom reports technical requirements. Developed the training schedule and
assisted with its roll out to the different divisions by organizing the sessions.
McLane, Temple, Texas
My responsibilities included but not limited to:
 PM and AP Lead: The design, configuration and training of Oracle release 12 AP
(EBTax/Payments/Payables), Cash Management, and Shell configuration of
Purchasing. Mapping and Gapping of business requirements for McLane’s AP
Expense and AP Inventory divisions included within the Oracle applications
mentioned above. Writing functional specifications for all gap items, extension
requirements, and custom work required. Designed their business processes for
their accounting team to follow, and made recommendations for

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implementation of a shared service center. Communicated changes within
the organization the changes that the new system were to bring.
 Preparation of the following deliverables: Project Plan, AS IS process flow, TO Be
Process flows, Configuration documentation (BR100) for Oracle applications,
Detailed Test scripts for Oracle Applications, Detailed Business process
documentation for the AP Business areas, Training Materials for Oracle
Applications. Mapping of custom reports technical requirements (all RICE
components that are required to integrate with Oracle AP including OnBase
(McLane’s Imaging solution)).
BAE Systems, York, Pa
My responsibilities include but are not limited to:
o Finance Lead: The design, configuration and training of Oracle 11.5.10 AP, CM,
FA, Projects, AR and GL. Rolling out the design to the BAE Systems Land and
Armaments Division, which included training, testing, and cutover. Mapping
and Gapping of business requirements for Finance and Operations areas
included within the Oracle applications mentioned above. Writing functional
specifications for all gap items, extension requirements, and custom work
required. Created the UPK training materials, and a training roll out plan
for the financial application team. Developed a communication and cut
over plan that the team used during the implementation.
o Preparation of the following deliverables: Configuration documentation for
Oracle applications, Detailed Test scripts for Oracle Applications, Detailed
Business process documentation for the Finance Business area, Training
Materials for Oracle Applications. Creation of FSG Reports, and mapping
custom reports technical requirements.
Sirius Satellite Radio Canada, New York City, NY
My responsibilities include but are not limited to:
o Project Management and the design, configuration and training of Oracle 11.5.9
AR, and GL. Rolling out the design to the Canadian Operating Offices of Sirius
Satellite Radio, which included training, testing, and cutover. Project lead role
also included creating and maintaining the project plan, status reporting, issues
log, and environment control list.
o Preparation of the following deliverables: Configuration documentation for
Oracle GL, and AR, Detailed Test scripts for Oracle GL, and AR, Detailed
Business process documentation for Oracle GL, and AR process, Training
Materials for Oracle GL, AP, and AR. Creation of Canadian FSG Reports.
Mercer Insurance Group in Pennington, NJ
 My responsibilities include but are not limited to:
o Project Management and the design, configuration and training of Oracle
11.5.10 AP, GL and Cash Management. Rolling out the design to the Mercer
Insurance Group staff, which included training, testing, and cutover. Project
lead role also included creating and maintaining the project plan, status
reporting, issues log, and environment control list.

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o Preparation of the following deliverables: Configuration documentation for
Oracle GL, AP, and CM, Detailed Test scripts for Oracle GL, AP and CM,
Detailed Business process documentation for Oracle GL, AP, CM process,
Training Materials for Oracle GL, AP, CM, Conversion plan and templates for
Oracle GL, AP, CM, Technical specifications, Business Requirements
documentation for Oracle GL, AP, and CM and Data loader files used in
assisting with configuration of Oracle GL, AP, and CM.
Patient Care in West Orange, NJ
 My responsibilities include but are not limited to:
o Project Management and the design, configuration and training of Oracle
11.5.10 Fixed Assets. Rolling out the design to the Patient Care staff, which
included training, testing, and cutover.
o Preparation of the following deliverables: Configuration documentation for
Oracle FA, Detailed Test scripts for Oracle FA, Detailed Business process
documentation for Oracle FA process, Training Materials for Oracle FA,
Conversion plan and templates for Oracle FA, Technical specifications,
Business Requirements documentation for Oracle FA and Data loader files
used in assisting with configuration of Oracle FA.
Instinet in Jersey City, NJ
 My responsibilities include but are not limited to:
o The upgrade design, configuration and training of Oracle 11.5.10 Accounts
Payable, GL, Fixed Assets, Accounts Receivable, Inventory and Purchasing.
Rolling out a Instinet Upgrade to be rolled out to the Instinet staff.
o Preparation of the following deliverables: Updated Configuration documentation
for Oracle applications, Training materials for all applications and Detailed Test
scripts for Oracle Applications.
o Execution of testing, and training for Oracle GL, FA, AR, Inventory and
Purchasing using UPK tool kit.
Dystonia Foundation in Chicago, IL
 My responsibilities include but are not limited to:
o The design and initial design of their NetSuite solution.
USPS Contract in Washington, DC
 My responsibilities include but are not limited to:
o The design, configuration and training of Oracle 11.5.9 Accounts Payable and
Purchasing. Rolling out a USPS domestic solution to be rolled out to multiple
shared service centers including but not limited to USPS locations Eagan, San
Mateo, Head Quarters and St.Louis.
o Preparation of the following deliverables: Configuration documentation for
Oracle AP, Detailed Test scripts for Oracle AP, Detailed Business process
documentation for Oracle AP and PO processes, Training Materials for Oracle
AP, Conversion plan and templates for Oracle AP, Technical specifications for
Custom reports and custom extensions required by USPS, Business

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Requirements documentation for Oracle AP and Data loader files used in
assisting with configuration of Oracle AP.
BMC Software Contract in Houston, Tx
 Assisting with the implementation of 11i Oracle Projects application using a global
design. My responsibilities include but are not limited to:
o The design, configuration and training of Oracle 11.5.9 Projects. Developing a
global solution to be rolled out to multiple countries including but not limited to
India, France, Belgium, Israel, and Remedy Software company.
o Preparation of the following deliverables: Configuration documentation for
Oracle Projects, Training Materials for Oracle Projects, Conversion plan and
templates for Oracle Projects, Technical specifications for Projects Notifications
required by BMC Software, Business Requirements documentation for Oracle
Projects and Data loader files used in assisting with configuration of Oracle
Projects.
TelCove Contract in Coudersport, Pa
 Leading the implementation of 11i Oracle applications PA and FA using Oracle hosting
services. My responsibilities include but are not limited to:
o The design, configuration, and training of Oracle 11.5.9. Projects, Fixed Assets,
Enterprise Install Base, Install Base, and assisting with the implementation of
Oracle Purchasing, Inventory, General Ledger and Accounts Payable.
o Preparation of the following deliverables: Configuration documentation for
Oracle Projects and Fixed Assets, Training Materials for Oracle Projects and
Fixed Assets, Conversion plan and templates for Oracle Projects and Fixed
Assets, Technical specifications for Projects Notifications required by TelCove,
Business Requirements documentation for Oracle Projects and Fixed Assets
and Data loader files used in assisting with configuration of Oracle Projects and
Fixed Assets.
Business Transformation, LLC, New Jersey
Managing Director and Global Project Manager
Marsh Contract for Marsh UK:
Managed the PMO tracks for the Oracle Service Center implementation at Marsh, Inc. and
assisted the client in implementing a Finance Shared Service Center in the UK. This project is
being treated like a pilot for future shared service centers to be created within the Marsh Global
environment. My responsibilities include but are not limited to managing and rolling out:
 Organization Re-Structure, Sarbanes-Oxley compliance, Roles and Responsibilities
 Developed the communication plan that as the change management team we rolled
out throughout the company
 Enterprise Architecture Analysis and advice
 Best Practices within an Oracle Service Center
 Oracle Application modules: GL/AR/AP Rel. 11.5x
 170 systems AP implementation
 Business Requirements and design for Client Profitability Data warehouse
 Data (Process) Modeling of each Oracle module, by title, process and activity
 Communication and Public Relations

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 Intranet design and development
 Working Environment
 Benchmarking and Key Performance Indicators
 Equipment and Software
 Business Process Flows
 Skills Analysis, Recruitment, Retention and Incentive Plans
 Risks and Issues
 12 Country Roll Out Plans
Developed templates, project plans and managed each of the streams above; provided advice
and guidance on the Marsh organizational re-structuring for Sarbanes-Oxley compliance;
Advised on requirements and design for global client profitability data warehouse. Personally
designed and led Development of the Service Center Intranet. Gave advice and guidance on the
global infrastructure requirements and developed Communication and marketing plans to
facilitate acceptance of the organizational and process changes that were taking place within
the Corporation. Attended all PMO meetings and briefed The Steering Committee on each
stream. Gathered User Requirements, set up and monitored the progress of each project;
performed Infrastructure analysis for first Country Rollout (Ireland) and organized the Oracle
Training prior to Go-Live. The platform was Oracle 11.5.8 Configured on a single global
instance, on Sun platforms, located in the USA.
Reuters Contract For Switzerland, Germany, Italy and Africa:
 Implementation and Management of a global shared services solution, 11i Oracle General
Ledger, I Procurement, Purchasing, Accounts Payable, Accounts Receivable, Projects
(both Costing and Billing), Web Expenses, Business Objects, and Markview 170 Systems
Imaging solution.
 Assisted in the Roll out of Global Shared Service center and Change Management rolls
during roll out in Amsterdam, and Nicosia.
 Preparation of configuration documentation for Oracle Projects, and Oracle Financials,
activity splits and detail job rolls for different positions in Reuters (both at Shared Service
Center and Locally at country site), Oracle Projects and Financials training manuals,
Project Plan, Communication Plan, Communication materials, training materials, Status
reports, UAT presentations, Validation presentations, validation questionnaires, and etc.
 Additional deliverables responsible for are: assistance with technical specifications required
at Reuters for Oracle Projects and Financials, preparation of data loader files for
configuration of Oracle Projects and Financials, Testing of Oracle Projects and Financials
(including testing plan for various phases of testing – CRP, UAT) through test scripts I
created, and assisted with Oracle Applications conversions and validation of conversions
with Reuters.
 My responsibilities include but are not limited to change management, knowledge transfer
and preparation of the BSC, Managing the Process leads (one for each Business stream –
i.e. B2C, P2P, etc) that are implementing Oracle Financials. In total the team consists of 7
Global Process leads and 5 local business process leads.
KPMG CONSULTING (BearingPoint), New York, NY
Content and Communications Consulting Services, Manager

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 Implementing Release 11.03 Projects (both Costing and Billing), General Ledger, and Fixed
Assets for SONY Corporation. Sony Project involved implementing Accounts Payable,
Purchasing, Assets, Projects and General Ledger in addition to supervising staff with
upgrade of other sites from Release 10.7SC to Release 11.03.
 Managing the rollout of the entire suite of Oracle applications (both Supply chain and
finance including a Shared Services Solution) for Readers Digest globally (countries
included France, Italy, and Germany). This is a global project where Readers Digest is
implementing a global solution for both the oracle applications and shared service center
implementation that will be followed by all the countries going forward. My job also included
implementing the financials applications, and using localizations to meet local country
requirements.
 Managing the complete Oracle Solution implementation of Release 11.03 for Readers
Digest America, which involved the complete Order To Cash Cycle process and Royalties
implementation using REAL Software. This was a rapid implementation using KPMG
Consulting R2i methodology. My job roll also included implementing the financial
applications as well.
 Managing the complete Oracle Solution implementation of Release 11i for a
Communications and Content industry specific corporation under Advertising classification,
Audio Audit Corporation. This project involves implementing the full financial suite of
applications (I procurement, AP, GL, FA, CM, and AR) utilizing the R2i materials. This
project is classified as a rapid implementation on a Linux platform with minor AR
customizations. The team that she was responsible for was consisting of 4 staff in total.
She implemented Accounts Receivable as well as performing management role on this
project.
 Participated in the new Implementation of large Global Media Corporation, Reuters America
and Canada, from 10.7 Character to 11i. I was involved in the original implementation of
10.7 and was asked back to help with UAT testing, Defining Global Reports, Training All
General Ledger Users and Projects Users in Company, System Testing, and Setup
verification of the Global System. This project was then extended to help in the Rollout of
Markview 170 systems integration with the Reuters Purchase to Pay process. Involvement
with Purchasing, Self Service Purchasing “ibuy”, and Accounts Payable was required.
Additional assistance was given on Accounts Receivable closing process. KPMG
Consulting R2i Methodology “eproject” was used in this implementation.
ORACLE CORPORATION, New York, NY
Consulting Services, Principal Consultant, 8/97 - 7/99
 Participated in Phase I (Operations Analysis) and II (Solution Design) of Global DirectMail
Corporation General Ledger Implementation, consisting of documentation of Global
DirectMail’s business cycle, needs and set-up requirements. Preparation of training
materials for training section scheduled for client. Design of the Global DirectMails Chart of
Accounts, Security requirements and Reporting requirements.
 Participated in Phase I (Operations Analysis) and II (Solution Design) of BellSouth
Corporation Projects Implementation, consisting of documentation of BellSouth’s business
cycle and needs. Documentation of requirements that are needed for BellSouth’s BCAS
system to be converted to Oracle Projects.

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 Participated in the Solution Design Phase of the Nestle Corporation General Ledger
Implementation, consisting of documenting the Nestle Set up requirements for Oracle
General Ledger. Set up and walked through Conference Room Pilot stage of
implementation which included preparation test scripts and instructing client on the use of
the Oracle General Ledger Application.
 Participated in the Photronics Implementation assisting in the set-up of the production
General Ledger application including defining segment values, parent and summary
accounts, security rules, cross validation rules, and Financial Statement Generator (FSG)
reports.
 Participated in the Complete Implementation of General Ledger, Accounts Payable,
Purchasing, Order Entry and Accounts Receivable for Reuters America and Reuters
Canada. Reuters Implementation involves versions in 10.7 Character and NCA for General
Ledger. Installed General Ledger Desktop Integrator 3.2 and defined multiple organizations
as the General Ledger Lead.
 Managing the complete “Fast-Forward” implementation of Release 11.02 Accounts Payable,
Accounts Receivable, General Ledger, Fixed Assets, Sales and Marketing and Projects for
Morgen-Walke Associates. Morgen-Walke Project involved implementing Accounts
Receivable, Accounts Payable, Assets and General Ledger in addition to supervising staff
that is implementing Oracle Sales and Marketing and Projects. Live Date for this Project is
May 1st 1999.
DELOITTE & TOUCHE LLP, New York, NY
Accounting & Audit Services, Senior Accountant, 8/93 - 8/97
 Planned audit engagements by creating budgets, staffing engagements, discussing with
management specific audit risk areas on each engagement and developing and
implementing audit procedures for all audit areas and resolving audit issues.
 Performed internal control testing and analytical reviews of the clients operations through
interaction directly with all levels of client management on a daily basis. Assisted clients
with the adoption of accounting pronouncements.
 Analyzed and evaluated clients operations procedures and related internal controls and
provided recommendations for staff and systems improvements.
 Prepared and reviewed financial statements, management comment reports for SEC clients
and footnote disclosures included in annual reports. Trained and supervised audit staff on
engagements.
EDUCATION:
B.S., Accounting and Computer Information Systems, Manhattan College, New York, 1993
DEVELOPMENT METHODS:
Oracle Application Implementation Methodology AIM 2.0
KPMG Consulting R2i Methodology
Six Sigma Green Belt Course

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Sharepoint
Life Cycle Management (BAE Method used)
ACTIVITIES:
 Chairperson of the OAUG Metro Group in NYC. As Chairperson, and treasurer some
duties involved in the position are: Opening a Non For Profit Corporation, Handling
Expenses for Group Meetings, Opening Bank Account, Applying for Tax ID number,
Speaker at Meetings and participating in Meetings to discuss what will be covered in
each meeting, organizing quarterly meetings, getting vendor sponsors for meetings,
getting good speakers for meetings, surveying users to see what interests are,
designing our website, keeping updates to our site current and etc.
References Available Upon Request