1. Logesh Kumar, BE, Microsoft Certified Professional
12, Mint Street, Sowcarpet
Chennai – 600 079
Mobile: +91-8608451751/+91-9962012883
Email:logeshit87@gmail.com
SYNOPSIS
• More than 6 Years of experience- Sincere and result oriented professional with experience across Technical
Troubleshooting, Desktops & Server Administration and Infrastructure Support in Network L2 and Firewalls.
• Qualified professional equipped with through knowledge and technical understanding coupled with an analytic
bent of mind and confident to take challenging assignments.
• Excellent exposure in technical documentation and specialist proven to develop easy-to-read
instructions/procedures from complex information.
• Possess excellent Communication, Analytical and Execution skills
ACADEMIC CHRONICLE
Certifications
Work Experience
CAREER PROFILE
PRESENT DESIGNTATION: Manger – Technical Support – Since October 2015
KEY RESPONSIBILITIES:
• Managing Entire Technical Support Operations and Reports to CTO
• Implementation of Ongoing and Future Projects in Both India and Overseas
Course Year Institution Percentage
B.E (Electronics & Communication) 2008 Arunai Engineering College, Anna University 67
Higher Secondary 2004 Sri Rama Krishna Matriculation , Chengam 79.3
Matriculation 2002 Sri Rama Krishna Matriculation, Chengam 74.1
Course Year Institution
Masters in Network Administration 2009 Jetking Chennai
Microsoft Certified Professional 2010 CMS Chennai
Company Month & Year of Completion Role and Designation
Telebuy Skyshop (P)
Ltd, Chennai
Since October2015 Manager – Technical Support, Overseas Operations
Since July 2013 Assistant Manager – IT Support
May ‘10-April ‘13 Team Leader – IT Support
March ’09 - November ’09 &
December ’09-May ’10
Network Engineer (Trainee) & Technical Support Engineer
2. PRIOR DESINGATION: Assistant Manager IT Support- July 2013 to September 2015
NOTE: – BREAK: May 2013 – June 2013 due to Physical Issues
KEY RESPONSIBILITIES:
• Lead for preparing the annual budget for the all IT Related systems(Servers, Switches, softwares like OS License, etc)
based on business and operational requirements, capacity planning, adoption of new technology and addressing
obsolescence.
• Responsible for Hiring New Candidates, Evaluation of Existing Candidates and Shift Roaster based upon the Team
and Project needs. Then, Coordinate with Multiple Vendors of Servers, Desktops, Networking and Telecoms for
Procurements, Installations and Escalations
• Works with internal and external audit teams to ensure information security compliance is maintained throughout
the company. Works with the various IT groups to define the computer security architecture, technical standards
and procedures and participate in negotiations for IT security tools, products and services
• Responsible in developing IT strategy, planning, implementing, maintaining and managing Wired & Wireless IT
Network Systems and technologies. In Infrastructure security products such as Firewall, IPS, Anti-SPAM, Anti-virus,
Content Filtering, etc.
• Following ITIL Process(Problem ,Incident and Change Processes) in Ticketing System for all the Requests, Issues
handling, etc.,
• Initiate Material Requisitions for all permanent required for execution of the Project.
• Co-ordination with the Team for any major IT infrastructure activities in site.
• Responsible for delivering efficient service in order to provide highest customer/client satisfaction.
• Imparting training to end-users in the post-implementation phase. Handling installation & configuration of operating
systems, applications, servers & workstations
• Responsible for Telecom and ISP implementation & Migration.
Prior DESIGNTATION: Team Leader IT Support (December 2010 – April 2013)
KEY RESPONSIBILITIES:
• Managing 3 Different Team with 13 members for Desktop, Telecom and IT Infrastructure Team
• Symantec Endpoint Protection V12.1.2015 and K7 Enterprises Security Anti-Virus.
• SonicWALL TZ105, NSA3600, TZ110 Firewall Installation, Managing and Administration. Hands on Experience in
configuring DMZ, NAT Policies, VPN Client, Firmware update, Backup and License update in Sonic Wall.
• Commissioning and Decommissioning of Windows Servers 2003, 2008 R2 and 2012 Servers. Server Hardening and
Troubleshooting. Allocating right resources like HDD, CPU and RAM.
• Core Level Experience in Active Directory Services in Windows Server 2008 R2 which means Installation of Active
Directory Services, Creating Users, Creating Group Policies, Taking Backups of Active Directory in System state level
for doing Authoritative restore concepts, Creating Additional Domain Controller and Creating Trees.
• Installing DNS with different zones like Reverse, Forward and Conditional Forwarder zone.
• Installing DHCP Server and WDS Server.
• In Linux Installation and Basic Troubleshooting Experience on AsteriskNow V612, Ubuntu and CentOS for PBX System
of Dialer.
• Creating File servers in Windows Server, iSCSi and NFS services Installation for Shared storage technology.
• Managing NAS Server like Tyrone Systems OSPLAG and Thecus N7700 Models
• Installing, Maintaining and taking backups of DB’s in SQL DB 2008 R2 SP2 and SQL 2005.
• Implementing, Configuration and troubleshooting of RAID 1 and RAID 5. Then RAID-10 for DB and Application server.
• Backup & Restoring of Application data & System state data in windows server.
• CRM installation which made in house and troubleshooting with MSSQL & MYSQL DB integration by coordinating
with Developers
3. • Experience in PRI, Broadband, Landline and Leased Line Plan Choosing, Coordinating with vendors, Deliveries and
working.
• Experienced in Biometric & CCTV Management to control it through Physically & Remotely and ESSEL Access Door
systems
• Altitude Dialler 7.5 Version in VBOX and AsteriskNOW Platform.
• Worked Experience with CRM and Database Technologies with replications.
Virtualizations Technique
• Experience in billing process of ESXI 5.5 and VCenter 5 Installation.
• Experience on billing process of Creating VMs with Resource Pool
• Upgrade process of ESXi and VC. Firmware Upgrade of Host Machine with Remote Access Controller systems like iLO,
iDRAC, etc.
• Commissioning and Decommissioning of VMs. Hardening process of Guest OS.
• Configuration and Working process of vMotion, SVMotion, HA and DRS.
• Commit and Revert of Snapshots, Taking Clone and Configuring Fault Tolerance.
• Concepts of CISCO UCS Manager working methods like Service Profiles, HBA Connectivity and Creating VMs.
• Hands on experience in Installing, Managing and Up-gradations of Citrix XenServer 6.5 and XenCenter 6.5 SP1.
• Allocating Right resources to New and Existing Virtual Machines. Migration, Exporting and Importing Snapshots
(Templates). Monitoring VMs in Storage, CPU and Memory Usages in Xenserver.
• Hardware Installation(Adding RAM, HDD, Processors, PCI Cards, etc) support for Dell Power Edge T100, T100 II, T420
and R-420, and HP Proliant Servers DL380 G5, DL380 G8, DL380 G6, DL180 G5. Concept of Cisco UC-Blade Server with
UCS Manager.
PERSONAL DETAILS
Name : Logesh Kumar G
D.O.B : 09/10/1987
Marital Status : Single
Address : No. 6, 5th
Floor, Mint Street, Sowcarpet, Chennai-600 079, TN, India
Languages Known : Hindi, English and Tamil
Nationality : Indian
Passport : Yes / L 6413088
PAN Card Number : ADHPL7357D
Skype ID : logeshkumarece
Currently Working Location : Chennai, India
