9 years of experience in Infrastructure Management and Technical Services and Shared Services

1. SOUMYA BHATTACHARYA
#34, Someswara Nilyam, SLV Layout,
Nayandhalli, Bangalore – 560039
soumyarahul@gmail.com
+917829169083
OBJECTIVE
Looking to join a progressive organization, where I can effectively utilize my skill. To obtain a long-term career with an
organization, that provides good opportunity for enhancement of professional and personal status.
SUMMARY
 9 years of experience as Infrastructure Management and Technical service engineer and in shared
services
 VMware Technology Professional having 3+ years of experience in VMware and IT Support along
with analytical, troubleshooting and Interpersonal skills with a customer focused approach.
 Excellent work experience in installation of production and development environment of SCCM
 Good troubleshooting, configuration, CISCO VPN installation skill
 Handled and enabled new team for the existing project.
 Managing virtualized infrastructure with VMWARE VSPHERE
 Good knowledge of implementation and administration of windows2008/2012 server , DHCP &
DNS
 Team player with excellent communicational, interpersonal and problem solving skills
ACADEMIC QUALIFICATIONS
• B. Tech Computer Science (Correspondence Course) from Rajasthan Vidyapeeth University, Rajasthan
during 2009-2011with aggregate 65.2%.
• Diploma in Electrical Engineering from North Calcutta Polytechnic, Kolkata under West Bengal State
Council of Technical Education, WB during 2002-2005with aggregate 74.83%.
• Higher Secondary (10+2) from Sodepur High School, Kolkata under West Bengal Council of Higher
Secondary Education, WB during 1999-2001 with aggregate 55.3%.
• Madhyamik (10th
) from Sodepur High School, Kolkata under West Bengal Board of Secondary
Education, WB during 1998-1999 with aggregate 79.183%.
CERTIFICATIONS
• Completed ITIL V3 in the year of 2013 with 88%

2. • Completed MCSA in the year of 2009
• Completed VCP6-DCV on 26th
December, 2015
TECHNICAL SKILLS
Microsoft Windows ActiveDirectory
 Installation and configuration of AD server
 Managing user accounts and computer accounts
 Group policy objects deployment for group of users and OUs in Windows Server 2003/2008
 DNS server configuration and zone/record creations
 DHCP server management
 Troubleshooting OS issues
 Windows failover clustering
 Domain Controller migration from Windows server 2008/2008 R2 to windows server 2012 with some roles
and features like DNS, DHCP etc.
 IIS installation and configuration
 Windows patch management
Virtualization
 Installation and configuration of VMware ESXi 6
 Creating cluster and enabling HA and DRS features.
 VM creation, cloning, template creation, datastore creation, VM snapshots, vSwitch etc.
 Configuring vSwitches for Port groups, NIC Teaming, Traffic shaping, Load Balancing VLAN tagging, Failover
and Security
 Policies on the vNetworks and Basic Knowledge of Network I/O Control.
 Experience in storage provisioning process with NFS, NAS,SAN,VMFS and Basic Knowledge of Multi-pathing,
zoning
 Host and storage level vMotion
 Basic administration skills via Virtual Center server
 P2V conversion using VMware converter
 ESXI host patching.
Server Hardware
 Setting up RAID for new servers
 Experience in Dell Power Edge and HP ProLiant servers
 Troubleshooting hardware issues
 Co-ordinate with vendors for new server installation and part replacement
 Server monitoring using Mwatch Monitoring tool
CURRENT EMPLOYER: Mindtree Ltd
[01 May 2010 – Till date] Infrastructure Management & Technical Services – Team Lead
Roles & Responsibilities
VMware Tasks
• Handling Wintel project in virtualized environment with VMWARE
• Installation and configuration of VMware ESXi Servers.
• Creation of template.

3. • Creating VM from scratch with ISO image and configuring
• Decommission of virtual server
• Deploying virtual servers using template.
• Execution of vMotion and storage vMotion.
• Configuring High Availability (HA), DRS.
• Creation of affinity/anti-affinity rules.
• Performanceanalysis of ESX/ESXi/VMs.
• Patch Management of Esxi hosts through update manager.
• Knowledge on Physical to Virtual Conversion in production environment.
• Knowledge on Virtual-to-Virtual Conversion.
• Resolving incidents (request/inquiry/fault/alert) through Mwatch monitoring tool, prioritizing them and
escalating to appropriate group if required.
• Updating documentation of complete process.
• ESX/ESXi server builds followed by adding them in vCenter and making them a part of cluster.
• Creating baseline and base line Groups to patch ESX/ESXi servers thorugh update manager.
• Creation/Management and Configuration of Virtual Machines, Clones, Snapshots and Templates.
• Snapshot creation, consolidation and deletion.
• Managing VMs using FT, HA, DRS, vMotion and Storage vMotion.
Windows Tasks
 Windows 2008 R2 and 2012 server OS hardening based on project requirements.
 AWS cloud – Managing backups Snapshot and Image backup of VMs and moving it to DR site
 Client policy management in McAfeeePO Server
 Giving folder access permission and increasing disk quota limits from file server
 New mail ID creation
 Giving permission to Citrix hosted application
 Troubleshooting Citrix application login issues at server side.
 Creating mail Distribution Lists in AD
 Applying security policy for users and computers.
 Installing, Configuring & administering windows 7,8 & 8.1, creating profile, configuring outlook
 Troubleshooting various client system issues remotely.
 Domain joining, removing from Domain, IP configuration , troubleshooting software issues, proxy issues,
login issues, moving systems into specific OU
 Managing separate ODCs like AIG, Amex, AOL, Araval, Novartis, P&G, Mariott etc.
 Installing, configuring & administering Win 2008 / Win 2003 Enterprise Server. Creating User Accounts,
Configuring User Profiles, Creating local and Global Groups, Managing Account and Domain Controller.
 Server decommissioning.
 Installation, Configuration and Troubleshooting of Windows server 2008/2012.
 Implementation and administration of DNS server in windows server 2008/2012 environment.
 Implementation and administration of DHCP server in windows server 2008/2012 environment.
 Active Directory users and groups management.
 Installing & Configuring new hardware/software
 Troubleshooting ActiveDirectory replication problems.
 Creating GPO and copy ,backup and import the group policy setting within a domain and between domains
and forest
 Protecting the Network from viruses, Trojans using Microsoft Fore Front End Point.
 Installation and Configuration of windows XP/vista/seven.
 Joining to Domain Account.
 Creating or Deleting user accounts.

4.  Creating & managing mailbox for users.
 Installing and troubleshooting VPN
 Managing Virtual windows servers from Vcenter.
 Remote support for on call location (if any software issue occur)
 Managing and installing network printers.
 Handling Client server environments like InfraHedge, FICC, TMI, Ford, Amada, Unilever etc.
PREVIOUSEMPLOYER: 7STRATA PVT LTD
[01 Dec 2008 – 30 Apr 2010] FMS Support Engineer
Roles & Responsibilities
• Computer maintenance including assembling of 486/pi/pii/piii/piv m/c, installation upgradation, reloading,
configuration of various OS like win 95/98/NT/2000/XP troubleshooting of hardware
• Backup of data
• Multimedia settings, installation of CD-writer, scanner, printer
• Setting up and maintenance of LAN using XP/ME/NT
• Setting up of internet (modem installation, configuration etc.)
• Handling Proxy setting
• Managing sharing of resources
PREVIOUSEMPLOYER: CMS COMPUTERS LTD
[05 Sep 2006 – 30 Nov 2008] Trainee FMS Engineer
Roles & Responsibilities
• Computer maintenance including assembling of 486/pi/pii/piii/piv m/c, installation up gradation, reloading,
configuration of various OS like win 95/98/NT/2000/XP troubleshooting of hardware
• Backup of data
• Infrastructure Management & support
PERSONAL PROFILE
Father's Name : Mr. Nalini Bhattacharya
Date of Birth : 28th
June 1982
Nationality : Indian
Hobbies : Table tennis, Swimming, Carom & Chess
Permanent address : Patulia School Para, P.O – Patulia, West Bengal, Kolkata- 700119
I hereby declare that all the information furnished above is true to the best of my knowledge and belief.

5. (Soumya Bhattacharya)