1. KKEVINEVIN HHELVESTINEELVESTINE
6239 El Granate Dr, Houston, TX 77048 ● C: 713.899.0389 ● KevinHelvestine@gmail.com
Windows System / Virtualization Administrator
VIRTUALIZATION ~ ACTIVE DIRECTORY ~ DNS ~ SERVER MANAGEMENT & SOLUTIONS
PP ROFILEROFILE OFOF QQ UALIFICATIONSUALIFICATIONS
• Possess active DoD Top Secret Security Clearance (TS).
• Advanced knowledge of Windows Server 2003 R2 / 2008 R2 / 2012 R2 environments, and outstanding
talents in troubleshooting and technical support (Tier 1-5).
• Considerable strengths in Active Directory management and Virtualization [VMWare 5.5(ESX/ESXi) /
VSphere & Hyper-V].
• Proven success in leading, mentoring, coaching, motivating and supervising teams of up to 25.
• Continuously appreciated for strong expertise with Print Servers, Name Servers, Web Servers, DNS /
DHCP, Sharepoint, Active Directory, and Dell, IBM, and HP Enterprise server hardware (Including
Blades).
• Adept at scripting using PowerShell and VB Script. (PowerShell 4.0)
• Exceptional capabilities in troubleshooting, diagnosing and rectifying complex technical errors.
• Methodical and extremely skilled at installing, configuring, and maintaining hardware, servers, software,
and platforms
• Highly skilled in conducting data back-ups and applying disaster recovery strategies and contingency
plans to defend and preserve business-critical information.
EEDUCATIONDUCATION & I& I NDUSTRYNDUSTRY CC ERTIFICATIONSERTIFICATIONS
Certifications
VCP5.5 VMWare Certified Professional
CompTIA A+ (CE)
CompTIA Security+ (CE)
PPROFESSIONALROFESSIONAL EEXPERIENCEXPERIENCE
Jacobs Engineering, Houston, TX 05-2014 – Present
Windows System Administrator
• Installed/Setup & Managed Multiple Blade Servers from HP/Dell utilizing VMWare.
• Installed/Setup & Manged Multiple Storage systems including Nimble/Netapp & Synology.
• Manage/Maintain Avaya Phone systems
• Virtualization of many servers from Physical to Virtual Via VMWare P2V
• Manage/Maintain all IBM/Dell Physical servers and related hardware, including Oracle Tape Drive
Libraries utilizing Commvault.
• Installed/Setup/Maintain VMWare 5.5 into multiple production environments.
• Installed/Setup/Utilized PDQ, WSUS, and Symantec Management Platform for Software Deployment
• Lead a time-sensitive project to transfer a failing Netapp to a new Quadruple Shelf Netapp Cluster
system from scratch, including scripting to remap all users homedirs, project folders, and data recovery.
• Powershell scripting for tasks that couldn't be completed otherwise, or would make our jobs easier.
• Manage/Maintain CAT6/Fiber Cisco networking solutions (Including Wireless) & Physical cabling for
Servers and Users.

2. • Installed/Setup & Managed Virtual Backup Solution VRanger for multiple VMWare Environments.
• Built many Windows Server 2008R2 and 2012R2 boxes for various projects or Domain upgrades,
Including Clustering and WebFarms.
Pentius, Houston, TX 01-2014 to 05-01-2015
Windows System Engineer
• Installed/Setup Windows Server 2008R2/2012R2.
• Installed/Setup IIS8.0 and created scripts to sync multiple IIS servers in a Web Farm.
• Lead a team for a IIS8.0 Migration to Clustered IIS Servers I setup beforehand.
• Troubleshooting Windows Server 2008R2/2012R2 issues/complains from the other technical teams and
clients we host. Very in depth.
• Scripting with Powershell 4.0
• Manage/Maintain VMware 5.5 and it’s Hosts/Clients via the client and WebApp
• Full overall-haul of 300+ Servers, standardizing them and updating/upgrading/patching and fixing any
underlying issues. To Include, Windows Server 2003R2/2008R2/2012R2 (Mostly 2012R2)
• Upgrade/Re-configure VMware Hosts and Servers to better support the needs and applications hosted
on each server.
• Utilizing VMware with VEEAM/Zerto and Nimble/Netapp for drive backups and Storage Management.
• Installed and configured 3CX VOIP server to manage VOIP services. And continued management.
• Full re-configuration and optimization of VMware for our environment and Resource needs
Hewlett Packard, Norfolk, VA, 01-2012 to 05-12-2014
Windows System Administrator
• Perform extensive troubleshooting via root cause analysis to diagnose and resolve issues with
enterprise LAN, data center, Active Directory, application development, and systems integration.
• Receive monitoring information from Operations to analyze performance of services to customers,
identify and react to potential issues, and swiftly rectify shortfalls in services when applicable.
• Expertly maintain and continually optimize Print Servers, Name Servers, DHCP servers,
VMware/Hyper-V servers and radius servers to maximize uptime within Windows Server 2003 / 2008R2
/ 2012R2 environments.
• Migrate/Install/Setup VMware/Hyper-V Servers with Windows Server 2008R2/2012R2 for various server
types according to DoD Security Standards. Fine-tune virtual servers post-install to optimize them for
the network and determine resource requirements according to utilization.
• Manage more than 3,000 servers physically/virtually and remotely worldwide for 700,000 users in U.S.
Navy/Marines; assumed additional responsibility following elimination of six out of ten team members,
while effectively surpassing SLA expectations.
• Leverage cutting-edge technologies including Powershell, VMware, Hyper-V, and HP/DELL Blade
technologies to optimize workflow and overall productivity.
L-3 Stratis, Kandahar, Afghanistan, 04-2011 to 01-2012
Information Management Specialist / DCGS-A Senior Database Manager
• Provided comprehensive support to ISAF/USFOR‐A (International Security Assistance Force/US Forces
Afghanistan) through quality maintenance and management across multiple databases spanning
DCGS-A, ACE, (JWICS), and Centrix.
• Supervised input of intelligence reports into ISAF databases by analysts.
• Supported all onsite servers critical to daily operations as well as other servers spanning numerous
bases connected to command which consisted of Windows Server 2003/ 2008R2 environments.

3. • Managed Active Directory in 500+ user environment, and configured hardware and software on
database and Web servers.
• Served as vital member of First Response team for server issues detected by other users or
administrators.
• Updated DCGS-A SOP procedures daily and ensured strict adherence.
• Delivered influential technical guidance and leadership for efficient resolution of complex intelligence
dissemination and data management challenges.
FBI Headquarters (General Dynamics - IMTAS - Valiant), Washington D.C., 10-2010 to 04-2011
Windows System Administrator
• Successfully completed assignment at FBI to manage 1,500+ Windows 2008 Servers across multiple
locations requiring seamless cooperation with Applications Teams to resolve server-side issues with
Visio, Project, Udmipps, Fedlog, Photoshop, and security patches.
• Managed Active Directory user accounts and played key role in Windows 7 deployment and
compatibility projects.
• Used Remedy/SM7 ticketing systems to provide high-level technical support on a team dedicated to
continually fine-tuning servers, network, and infrastructure.
• Established failover and redundancy strategies while optimizing servers with high-availability roles to
ensure rapid response and resolution to future issues.
• Ran and connected Cat5, Cat6, and fiber cabling to machines and servers using fiber switch boxes for
Unclassified/Classified/and Top Secret Networks
HP Enterprise Services, Norfolk, VA, 12-2009 to 10-2010
Senior Technical Representative
• Assigned to manage time-sensitive VIP trouble tickets with a goal of resolution in <15 minutes.
• Successfully rectified issues experienced by NNPI (Navy Nuclear Propulsion Information) / NCIS (Naval
Criminal Investigative Service) users and administrators.
• Entrusted and qualified to handle trouble tickets for Secret to Top Secret computers, file servers,
exchange servers, domains, and Active Directory accounts in a Windows Server 2003 environent.
Lanthorne Construction, Suffolk, VA / Vulcan, Suffolk, VA, 07-2007 to 12-2009
Computer Technician
• Applied dynamic problem solving expertise toward diagnosing and repairing broad-based computer
issues including removal of spyware/adware/malware, setting up secure sharing network, performing
upgrades, and installing security programs such as Symantec and McAfee Host Intrusion Prevention.
• Ran Cat5/6 cabling for new workstations, administered LAN, and performed configurations for proxied
Internet use.