1. S E A N E D L E R
C E L L P H O N E ( 2 0 3 ) 2 4 1 - 8 0 1 0
S E A N . A . E D L E R @ G M A I L . C O M
SUMMARY OF QUALIFICATIONS
Over 11 years of diversified technical experience emphasizing enterprise server system engineering, administration,
application architecture, software and hardware support. I excel in problem solving, solution implementation,
communication. I am renowned among peers and managers for adept technical and solution providing abilities.
TECHNICAL SKILLS
• Scripting Languages: Microsoft Powershell, Dos batch scripting, SQL and VBScript
• Software: Jira, SFTP, Axway Secure Transport, Navision, What’s Up Gold Monitoring, Symantec NetBackUp,
LanDesk, Tidal Enterprise Scheduler, Wise Package Studio, VMWare, VSphere, Lansweeper, Microsoft Office
2003 - 2013, WSUS, Citrix, Trend Micro, SharePoint, Thin App, Remote Desktop, Windows 10, , 8, 7, Vista, XP,
Windows Server 2003, 2008, 2012, Power Brokers, Check Point End point , Microsoft Deployment Toolkit,
Windows AIK tools
• Domain Administration, Group Policy, Active Directory, DNS
PROFESSIONAL HISTORY
Clayton:
Clayton is an international information and analytics company serving lenders, loan buyers, bond issuers, servicers
and fixed income investors in mortgage-related loans and other debt instruments. Globally, Clayton has over 1000
employees split into 4 different locations.
Systems Administrator /Application Engineer 01/2012 –
Present
• Implementation and administration of Jira. This is a widely used advanced issue and project tracking tool.
Designed both production & staging environment from the ground up including VMWare Server build, OS
structure, SQL DB, Static IP address & correlating DNS entries. Designed for Windows Authentication,
implemented HTTPS website, internally facing certificate, highly customized UI & add-ons. This application is
used daily by hundreds of people.
• Informational Security Auditor – Designed automated solutions to properly maintain, track and record
information needed for Sox compliance throughout company. This includes Microsoft Powershell scripting to
maintain Active Directory administration, SVN controls, Proof of system backups, etc… I also lead a monthly
meeting to ensure that other support areas are continuing their efforts on the security fronts to make sure we stand
at the lowest risk possible for intrusion.
• Maintain and administer Axway Secure transport Portal. This is our SFTP system that allows over 100 clients to
connect in and transfer files safely to and from our company. I have this tied in to use 3 separate methods, HTTPS
transfer, SFTP transfer & AS2.
• Govern Source control for developers within Tortoise SVN, granting and removing different levels of access,
building and removing repositories as needed, and headed migration to Visual SVN.
• Conduct quarterly patching on servers to ensure we are up to Information Safety standards
• Execute application upgrades with several different developments teams for in house financial programs, using
Tortoise SVN, Cruise Control, Teamcity, and manual implementation methods.
• Manage maintenance contracts on our UPS units throughout all 4 locations in the US making sure we have no
lapse in coverage. I schedule semi & quarterly checks working with EEC Vendors to keep our equipment up to
date and to ensure we do not have any issues in case of power failure at any of our facilities.

2. Sr. Desktop Engineer / Project Manager 7/2009 –
12/2011
• Managed Active Directory using strategic planning: Naming convention, OU structure, designed role based
authentication methodology, for ease of administration and delegation
• Built out remote facility with Wyse terminals connecting to ESX server VM's. This is our first location that has 0
desktops and can stay fully functional with no IT personnel on site
• Maintaining group policy to keep company up to date with new configurations and security requirements
• Built ad hoc windows based lab for imaging, software packaging, and deployment testing thus improving multiple
image creation
• Administer Power Brokers - Allows users elevated rights to particular websites/applications dependent on job role
• Maintain Virtual Center environment (VMWare) of over 300 VM's currently migrating from full clone - linked
cloned setup, saving HD space, resources, time & money
• LanDesk administration and organizational design - allows myself the ability to automate software installs using
the software packages as well as keep track of hardware and software inventories. Setup PXE reps to allow
distribution globally from replication server for standardization.
• Orchestrated License True up to reduce excess Microsoft applications throughout company, a cost reduction over
$200,000
• Created scripts to automate helpdesk functions - has reduced tickets received by 10% since last year
• Microsoft, Adobe, & Java monthly updates for entire organization
• Managed Desktop refresh of over 1000 desktops
• Create & maintain images used for entire organization using sysprep, Microsoft Development Toolkit, Ghost and
Universal Imaging Utility
• Migration of hardware to new data centers - installed and configured servers in our local operations center that we
have received from other offices
• Create, document, publish, and communicate policies with processes that impact the life cycle of the PC
• Upgraded Antivirus Server along with the entire organizations PC clients
• Contributing to hardware evaluations for long-range planning: assessing, benchmarking, testing hardware and
documenting the results
Sr. Desktop Support Analyst 1/2007 –
6/2009
• Provided in person support for office of 200+ users
• Built Knowledge Base for Clayton specific installs/problems (Still used today)
• Received six "Thank you, you made my day" awards from ends users
• Identified computer hardware, software, and telecommunication malfunctions and took appropriate actions to
resolve issues while maintaining data/system integrity
• Scheduled all building user/computer moves and infrastructure requests
• Trained helpdesk employees and new desktop analysts resulting in long term employees and it increased our
satisfaction numbers in accordance with our surveys
Help Desk Analyst 1/2006 –
2

3. 12/2006
 Handled 25 calls per day with 90% first call resolution
 Managed ticketing system and routed all tickets to appropriate departments
 Volunteered for after hours support and on-call responsibilities
 Created queries inside ticketing system (Teamtrack) that gave us the capability to track amount of tickets per day
incoming & finished & amount of time from open to close
 Provided metrics for upper management to use as a measure of success/failure for Teamtrack
Laptop Logistics 2/2005 –
12/2005
 Scheduled & shipped laptops around the country
 Reimaged laptops bi-weekly
 Repaired/replaced laptop hardware, IE. Laptop keyboards, screens, touch pads
EDUCATION
2003 – 2005 Stony Brook University Stony Brook, NY
• B.A., American History Major.
1999-2002 Suffolk County Community College Selden, NY
• A.D., Liberal Arts of Science
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