1. Curriculum Vitae - NAKHUDA SAQIB
Career Objective
To get a job that allows me to fulfill my ambition. I look forward to an opportunity where I
can utilize my skills and contribute to success of the organization.
Technical Skills
•Adequate knowledge of Internet Information Services.
•Install and Configuring Print Servers, Printers and Modems.
•Working on ESXi/Vcenter Server from 5.0 onwards.
• Monitor system logs and activity on all servers and devices.
•Systems Installations & Configurations.
•Knowledge of MS Windows Domain Controller Server, Active Directory, DNS, DHCP,
and WINS.
•Knowledge of Network Virus Protection and security System.
•Assembling, installation and maintenance of desktop / laptops and peripherals.
•Detecting and Resolving critical hardware failures.
•Installation of Microsoft family operating systems like Windows 2000 Server, 2000
Professional, 2003/2008 Server , As well all Client OS.
•Hands on experience in windows network with Windows 2008 Server, Windows 2003
Server and Windows 2000 professional, Windows XP professional and Windows 7.
•Hands on experience on windows 2003 and Windows 2008 Server domain based
network.
•Installation of hubs, switches and UTP cables etc.
•Configuring and maintaining local area networks, managing network resources like files
and folders, printers, etc.
•Hands on experience on TCP/IP based network.
2. •Hands on experience in Terminal Server,Web Server,Raid Configuration,GPO,Backup
and Restore,DNS,DHCP,Replication and Many Others.
•Hands on experience on Data center Servers management & monitoring (ESXi) Virtual
& Physical.
•Hardening of windows servers using standard security best practices.
•Knowledge on Patch management.
•Experience in conducting Vulnerability assessments and Fixing of OS vulnerabilities.
•Server Administration includes Day to Day Incident Management.
•Hands on Experience in setting up Cluster Environment and day to day support
•Hands on Experience on Setting up DNS and DHCP Environment which includes Day to
day support activities.
•Hands on experience on Installing, Configuring, Managing of VMware ESX 5.0,5.1,5.5
and 6.0 with vCenter Server 5.0,5.5 and PSC 6.0 along vCenter Server Appliance,
vSphere VMFS Datastores & vSphere Client 5.0,5.5 and 6.0.
•Server Administration, Virtualization & Trouble Shooting.
•Exchange and Active Directory administration.
•Experience with and understanding of mail transport fundamentals (POP/IMAP/SMTP),
as well as networking fundamentals.
• knowledge of DNS, Message Trace Tools, MX and SPF Records, Block Lists, SPAM,
Email Filtering and Virus Protection
•Design, install, configure VMware ESXi, within vSphere 5 and 5.5 environments with
Virtual Center management, Lab Manager, DRS, HA, DPM, vMotion and VDR.
Education, Professional Training and Certification
Diploma in Computer With Distinction ▬ Examination in Feb-2007 from ISO Certified
Institute
12th
Passed H.S.C (Science) With Grade B ▬ Examination in Feb-2003 from Maharashtra
Board
10th
Passed S.S.C With Grade B ▬ Examination in Feb-2000 from Maharashtra
Board
Certification
Diploma In Computer Certified
Institute
Jet king Certified Hardware and Networking Professional
(JCHNP)
ISO 9001-2000
3. Professional Memberships / Certifications
Professional Society / Certification Member Since
Microsoft Certified Systems Engineer (MCSE)
Microsoft Certified Solution Associate (MCSA)
2010
2015
VCP5-DCV
VCP6-DCV
VCA-DCV
VCA-Workforce Mobility
VCA-Cloud
2013
2015
2013
2013
2013
MCSE Certified- MCP ID 7683815
Professional Experience
Total Experience : 8.6 Years
Company : Rsystem International PVT LTD
Duration : March 2016 To Till Date
Designation : Senior Engineer
Company : Atos India PVT LTD
Duration : April 2015 To Feb 2016
Designation : System Analyst
Company : Capgemini India PVT LTD
Duration : November 2012 To April 2015
Designation : Consultant/System Administrator
Company : Katalyst Partners
Duration : June 2012 To September 2012
Designation : System Administrator
Company : WNS Global Services Pvt Ltd.
4. Duration : January 2008 To March 2012
Designation : Team Leader (Building Leads working on L2)
Job Responsibilities
•To receive calls from customers to open trouble tickets.
•To work on trouble tickets to resolve customer network,system and security issues.
•Download and update security patches, OS related, application related patches.
•Hardening of windows servers using standard security best practices.
•To Provide technical support to users/customers for server related services.
•Extensive knowledge on Active Directory Migration, Management and
Implementations.
•Hands on Experience on Managing/ Supporting DELL, HP, and IBM Hardware.
•Experience on RAID Technologies and its configuration.
•To provide support on VMware ESXi 5.0,5.1,5.5 vCenter 5.0,5.5,HA,DRS,etc.
•Allocation of space from datsatore to VM, configuring Networking etc.
•Working on upgrades from vSphere 5.0 to vSphere 5.1 and so on.
•Raising Change request as per needs
•NetApp filers/EMC space monitoring and doing necessary follow-ups with Storage
team.
•Planning for the weekend Migraton and analyzing its effect on user
•Managing of user accounts, groups and other network resources on Active Directory
Services 2003 /2008
•User and groups creation, group nesting, assigning permissions on folders
•Creating and Modifying Virtual Guest Machines
•Installing and Configuring VMware Tools
•Implementing High Availability with VMware HA and DRS
•Backup and Restore with VMware Data Recovery /Veam Backup 8.0
•Deploying VM's by using templates.
•Rack Mounting & Installation of HP DL 320, DL360, DL 380 and IBM Servers.
•Setting up DNS and DHCP Environment which includes Day to day support activities.
•Experience on Installation /Configuration/troubleshooting Server operating system.
•Hands on Experience on MS Exchange Server 2007 and 2010 with installation and
configuration .
•Worked on E-Mail Address Policies and Journaling throughout the Domain .
•Knowledge of Outlook Web Access including configuration, permissions, and forms
based authentication and SSL Configuration.
5. •Knowledge on AD Promotion/Decommission process and procedures, Group Policy, AD
FSMO roles and seizing roles, User account Management, Back Up and restore
management of AD objects and auditing.
•Knowledge of AD sites, Subnets, site links, Costs, Replication, Bridgehead servers, ISTG.
•Good understanding on Certificate Services, DNS, DHCP, WINS, TCP/IP, Routing &
Subnets.
•Strong knowledge of installing, configuring various service like DNS, WSUS, DNS, and
DHCP
•Good troubleshooting skills in service like File and print server, Microsoft cluster,
Vmware, etc
•Hands on experience on Maintaining server infrastructure.
•To provide support in VMWare and Virtual infrastructures (Infrastructure Assessment).
•Vendor coordination for AMC, support and other projects.
•Vendor management for effective support and new projects .
• Troubleshooting problem related with windows 2003/2008 based platforms.
•Implementation antivirus software McAfee 8.7 with updates .
•User account related problems with roaming profile.
•Provide vendor and company user coordination to resolve hardware and software
related problems
•Telephonic and mail based support.
•SPOC (single point of contact) for the travel process in WNS, handling all customer
escalations.
•Handle blackberry device related issue.
•Ensure Timely execution of performance management cycle in the organization.
•Maintain Discipline in the performance system by close monitoring of the process in
the organization .
•Install, Configure, Support and Maintain Windows PCs, Thin Clients and Windows
server 2000/2003/2008.
•Installs and configures Workgroup Servers/Systems. Ensures that Workgroup systems
are upgraded to their Latest releases.
•Develops and programs system routines and scripts to cater for specialized
functionalities and enhancements of the Workgroup systems.
•Manages and monitors systems resources. Analyzes and reports systems faults and
bugs, and follows up with their resolution by software vendors.
•Regularly monitors the usage and performance of the Workgroup systems to
determine future software and hardware needs of the company.
6. •Prepares and maintains relevant systems administration documentation. Ensures
documentation outlines all pertinent details regarding modifications, upgrades, user
request, authorizations etc. to enable review and tracking of
developments/modifications to software and hardware configurations. Application
Development Support .
•Executes all enterprise software change control procedures and implementation of
upgrades to the system and associated tasks. Carries out changes on development
system prior to migration to application system to ensure software changes and
upgrades operate efficiently without impacting on operation of real time application.
•Works closely with Application Development teams to develop new applications or
enhance existing ones.
•Defines and sets up on the Workgroup systems user accounts, permissions, and
passwords in accordance with MAC’s approved Security Policies and Standard Operating
Procedures.
•Hands on Experience on Hosting Services on Exchange2007 and 2010,Sharepoint ,
Hyper –V, Dynamic CRM and Virtual Desktop.
• Remote support with Logmein ,Dameware,Net Meeting,Live Meeting Tool to US
Based Customer.
• Support on Blackberry, Android issue.
• Support on Avaya phone issue by co-ordinating with Telecom Team.
• Creating and managing virtual machines.
• Performing various tasks such as VMDK Expansions, virtual CPU and RAM upgrade,
vSnapshot and clone creation and deletion, Capacity report, datastore creation on
LUN extents.
Management skills
• Good time management skills
• Ability to handle difficult or irate customers.
• Ability to respond to and resolve customer inquiries .
• Ability to listen effectively.
• Ability to follow procedural guidelines to respond to and/or research customer
questions.
• Ability to work in a team environment.
• Ability to diagnose and resolve customer problems via the telephone.
• Ability to multitask and adapt to constantly changing environment.
• Leadership .
7. • Achievement Drive .
• Communication
• Developing others .
• Teamwork & collaboration .
• Analytical thinking.
• Flexible person with ability to manage stressful situations and adapt to rapidly
changing environments
Known Languages
• English
• Hindi
• Urdu
Hobbies
• Surfing internet
• Watching adventure movies.
• Playing cricket
Personal Details:
Name : NAKHUDA SAQIB
Date Of Birth : 16th February,1984
Place Of Birth : Mumbai.
Nationality : Indian.
Marital Status : Married.
Address : Ashiyana Complex ,C/404, Almas Colony, Kausa Mumbra.
Thane -400612
Contact No. : 9820912713 / 9769606034 /9987155781
Email ID : nakhuda.saqib@yahoo.co.in
