Kellie Bergquist is a current marketing student at Northwood University anticipated to graduate in December 2015. She has excellent research, time management, and problem solving skills and can function well in a variety of settings. Her experience includes customer service work at Gander Mountain where she provided excellent customer service and assistance. She is looking to apply her education and gain experience in the marketing field.

1. KELLIE BERGQUIST
137 S. Morrice Rd, Morrice MI, 48857 | kellie.bergquist13@gmail.com | (810) 444-4559
SUMMARY Current student at Northwood University with excellent research, time
management and problem solving skills. With the ability to function at a
high level in a wide variety of settings. I am looking to apply my education
and gain experience in the marketing field.
Anticipated graduation date: December 2015
SKILLS & ABILITIES Microsoft Office Suite
Detail oriented
Computer proficient
Cooperative team member
Extremely organized
EXPERIENCE CUSTOMER SERVICE
GANDER MOUNTAIN
04/10- 07/13
Maintained up-to-date knowledge of store policies regarding payments,
returns and exchanges. Cross-trained and provided back-up for other
customer service representatives when needed. Worked as a team member
performing cashier duties, product assistance and cleaning. Assisted
customers with store and product complaints as well as questions. I also
gave my recommendations of what I thought was the best solution for their
needs. I was Responsible for ringing up customers in a timely manner and
guaranteeing high level of customer service. Performed store closing duties,
including counting down all the cash drawers and checking all equipment
for proper functioning.
EDUCATION 2009
KEARSLEY HIGH SCHOOL, FLINT MI
HIGH SCHOOL DIPLOMA
Graduated with honors 3.0
2009
MOTT COMMUNITY COLLEGE, FLINT MI
GENERAL STUDIES
Transfer to Northwood University 2013

2. PAGE 2
2013
NORTHWOOD UNIVERSITY, FLINT MI
BBA, MARKETING
GPA: 3.0
Anticipated graduation date:December 2015
REFERENCES SARAH SCHWERTNER, CUSTOMER SERVICE REPRESENTATIVE
GANDER MOUNTAIN
(810) 919-8969
MISTY SMITH, CUSTOMER SERVICE REPRESENTATIVE
GANDER MOUNTAIN
(810) 875-7097
BECCA BOONE
PERSONAL
(810) 280-9486