Dora M Mohler is seeking a challenging and fulfilling career that utilizes her skills. She has over 15 years of experience in customer service roles, most recently as a Store Supervisor at Rite Aid where she oversaw employees, handled cash deposits, and provided excellent customer service. She also has experience as a receptionist. Mohler has strong communication, multi-tasking, and problem-solving skills. She is bilingual in English and Spanish and volunteers at a local animal shelter on weekends.

1. Dora M Mohler
10474 N Dearing Ave, Fresno, California 93730
(559) 885-9161
doramohler4289@comcast.net
Career Objective
My career objective is to pursue an exciting, challenging, and fulfilling career that utilizes
and enhances my skills. I desire to gain long term employment. My goal is to work for a company
that values its customers, communities and employees. I want to work as a key player in a
challenging & creative environment.
Career Experience
My career experience has been centered around customer service. I have had many different
roles in customer service and most recently supervising others in this same fashion.
Professional Experience
Rite Aid | Fresno, California 93730
2020 E Copper Ave
(559) 433-1290
Store manager – Melissa White
Store Supervisor – Maura Dimeo Cassidy
Position: Store Supervisor - September 2014 – May 2016
• Completed daily register cash audits
• Completed safe audits
• Trained new employees

2. • Oversaw the productivity and progress of employees
• Logged in/out tills
• Completed disposition reports
• Handled outdated and damaged products to be transferred
• Provided excellent customer service
• Received merchandise deliveries
• Set up new Plan-O-Grams (set up new merchandise or rearrange specific displays of
products)
• Cash Deposits
Interim Temp Agency | Salinas, California 93906
Position: Receptionist – 1998
• Operated telephone switchboards to answer, screen, or forward calls, provide
information, take messages and schedule meetings
• Greeted persons entering establishment, determined nature and purpose of visit, and
directed or escorted them to specific destinations
• Filed and maintained records
• Provided information about the establishment, such as location of a department or
offices, employees within the organization, or services provided
• Collected, sorted, distributed, or prepared mail, messages, or courier deliveries
• Ensured accurate customer information
• Through Interim Temp Agency I gained various clerical experiences in various
establishments such as:
 Monterey County Coroners’ office
 American Title Company 
Public Defenders office.
Education
North Salinas High School | Salinas, California 93906
High School Diploma 1997
Some College
Supervisory mentorship at Rite Aid

3. Skills
• Bilingual speaking
(English/Spanish)
• Supervised others
• Work independently, as a team, or as a leader
• Work professionally under pressure
• Ability to resolve complaints to Ability to learn new skills as needed include
hostile customers Proficient in Microsoft Word
• Excellent customer service Ability to work under pressure
• Exceptional communication skills Self-motivated
• Reliable Driven
• Multi-tasking
• Ability to resolve complaints in a
positive
manner
Volunteer Experience
I currently volunteer at The Valley Animal Center (a no-kill shelter) on the weekends. It is a great
feeling giving back to the community. I Help in both the dog and cat adoption center there. I help in
many different ways from socializing with the animals to cleaning.
I volunteered many years at my children’s school in the past. I assisted teachers
with correcting homework, entering grades, organizing special events, making copies of
assignments, helping students with their academic work, and other tasks they needed
assistance with. I gained a lot of leadership skills while assisting the teachers. I was
promoted to supervisor at my last job at Rite Aid in a short amount of time. I proved
myself to be able to work as a team and independently as a store supervisor. Expanding
on my customer service skills by including supervision of others has proven invaluable. I
am eager to move on to a company that I can start a career with. I am highly motivated
and enthusiastic. I am always willing to learn and work well with others as well as
efficiently on my own. I assure you that I can do what is necessary to fulfill any
requirements for this position. Any training or certifications that are needed will not be an
obstacle for me to acquire. Flexibility is one of my strengths. Adapting to change comes
very easy for me as I have done this many times in my life. I am eager and enthusiastic

4. about my new career and a new chapter in my life. I look forward to demonstrating what
a valuable employee I will be.
 Ashley Arii (559) 288-7651
 Luch Suarez (831) 240-5237