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Shane Davis
179 North Church Street
Madisonville, Ky 42431
270-339-7456
Shane.davis210@topper.wku.edu
Career Objective
To obtain a full-time position in the area of Customer Support/Relations, Marketing, Retail,
Technology, or where my experience and skills in retail can be utlized
Skills Summary
Communication Skills- Completed public speaking couses at the college level
Computer Literacy- Proficient across platforms of PC and Mac as well in various Microsoft
Softwares such as Excel, Word, Powerpoint, and Publisher.
Design Expertise- Proficient in Photoshop and Lightroom softwares
Leadership and Management – Exemplified leadership in the classroom among class members
and obtained a Bachelors degree at Western Kentucky University in May 2013.
Proven ability to lead, communicate effectively, and manage in the workplace.
Marketing and Retail ability- Knowledgeable in both marketing and retail concepts. I have
utilized marketing techniques in retail store fronts and online through Ecommerce
Professional Experience__________________________________________________________
WEBstaurant Store.Com /Clark Food Service, Customer Solutions Specialists, Jan 2014-
Current.
• Assist customers daily by providing information regarding orders or products via phone,
email, and chat.
• Guide customers to correct products for their needs and market those items to build
sales.
• Communicate and work with other customer solutions representatives to provide
efficient solutions to customer issues.
• Implement methods and strategies to increase employee efficiency.
• Assist different departments within in our company along with purchasers, outside
manufacturers, and transportation carriers to obtain information regarding products,
orders, and to find solutions for customer issues.
• Problem Solve. Multi-task several issues at an effective pace to find efficient and fair
solutions for many customers within an appropriate time frame.
Lowes Department Store, Sales Associate, September 2013 – Janurary 2014.
• Unload freight and stock within warehouse and store
• Assist customers and provide product information to help facilitate sales.
Madisonville, KY Parks and Recreation, Assistant Site Director, Summers 2008-2013 .
• Collaborate with Site Director to organize site projects and weekly objectives
• Supervised children on site and on several field trips
• Taught children entertaining but educational concepts to improve their overall well-
being
• • Oversaw and trained new employees
Shane Davis
Variety Stores Inc. (Roses Stores) Bowling Green, KY, Sales Associate,
November 2010 – June 2011
• Handled and operated money for the company at a cashier position
• Provided excellent service to all customers
• Oversaw and trained new employees
• Displayed signs, banners and posters for promotion and store advertising
Education____________________________________________________________________
WESTERN KENTUCKY UNIVERSITY – Bowling Green, Ky
Marketing/ Business Informatics Bachelors Degree, May 2013
Activities and Organizations_______________________________________________________
Hopkins County YMCA Volunteer (2 Years)
ABA Basketball Volunteer (2 Years)

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Shane Davis Resume

  • 1. Shane Davis 179 North Church Street Madisonville, Ky 42431 270-339-7456 Shane.davis210@topper.wku.edu Career Objective To obtain a full-time position in the area of Customer Support/Relations, Marketing, Retail, Technology, or where my experience and skills in retail can be utlized Skills Summary Communication Skills- Completed public speaking couses at the college level Computer Literacy- Proficient across platforms of PC and Mac as well in various Microsoft Softwares such as Excel, Word, Powerpoint, and Publisher. Design Expertise- Proficient in Photoshop and Lightroom softwares Leadership and Management – Exemplified leadership in the classroom among class members and obtained a Bachelors degree at Western Kentucky University in May 2013. Proven ability to lead, communicate effectively, and manage in the workplace. Marketing and Retail ability- Knowledgeable in both marketing and retail concepts. I have utilized marketing techniques in retail store fronts and online through Ecommerce Professional Experience__________________________________________________________ WEBstaurant Store.Com /Clark Food Service, Customer Solutions Specialists, Jan 2014- Current. • Assist customers daily by providing information regarding orders or products via phone, email, and chat. • Guide customers to correct products for their needs and market those items to build sales. • Communicate and work with other customer solutions representatives to provide efficient solutions to customer issues. • Implement methods and strategies to increase employee efficiency. • Assist different departments within in our company along with purchasers, outside manufacturers, and transportation carriers to obtain information regarding products, orders, and to find solutions for customer issues. • Problem Solve. Multi-task several issues at an effective pace to find efficient and fair solutions for many customers within an appropriate time frame. Lowes Department Store, Sales Associate, September 2013 – Janurary 2014. • Unload freight and stock within warehouse and store • Assist customers and provide product information to help facilitate sales. Madisonville, KY Parks and Recreation, Assistant Site Director, Summers 2008-2013 . • Collaborate with Site Director to organize site projects and weekly objectives • Supervised children on site and on several field trips • Taught children entertaining but educational concepts to improve their overall well- being • • Oversaw and trained new employees
  • 2. Shane Davis Variety Stores Inc. (Roses Stores) Bowling Green, KY, Sales Associate, November 2010 – June 2011 • Handled and operated money for the company at a cashier position • Provided excellent service to all customers • Oversaw and trained new employees • Displayed signs, banners and posters for promotion and store advertising Education____________________________________________________________________ WESTERN KENTUCKY UNIVERSITY – Bowling Green, Ky Marketing/ Business Informatics Bachelors Degree, May 2013 Activities and Organizations_______________________________________________________ Hopkins County YMCA Volunteer (2 Years) ABA Basketball Volunteer (2 Years)