Minimise the human error - maximise human collaboration: Teams as a Platform for modern teamwork / Karoliina Kettukari / Teamsfest / 7.10.2020

1. Minimise the human error
– maximise human
collaboration: Teams as a
Platform for modern
teamwork

2. Karoliina Kettukari
Queen of Teams User Adoption
Leading Modern Work with Microsoft 365 @ Meltlake
Co-organiser @ Teams Community Finland #TeamsFI
Host @ ACM Teams Europe
@kettukari

3. PSYCHOLOGY
TECHNOLOGY
DEMO
WRAP UP
1
2
3
4

4. PSYCHOLOGY
TIME!

5. To err is human
…but in organizational context, it’s also expensive
Work smarter, not harder

7. More effective
More productive
Easier
Sense of meaning & value
Better employee experience
More effective
More productive

8. TECHNOLOGY
TIME!

9. The
usual
story...

10. Think different.
Think Teams as a Platform.
If it’s in Wikipedia, it must be official:
“Microsoft Teams is a communication and
collaboration platform that combines workplace
chat, video meetings, file storage, and
application integration.”
Wikipedia

11. It’s easier than you might think!
Zero Gravity
MS Tabs
3rd party Tabs
Who-bot
Light Weight
Ready made Connectors
Ready made messaging
extensions
Power Automate from
template
Heavy Duty
Power Automate
Power Apps
Bots
Power Virtual Agents
Adaptive Cards
Custom connectors
SP Web parts
Custom apps

12. It’s easier than you might think!
Zero Gravity
MS Tabs
3rd party Tabs
Ready made Connectors
Power Automate
Ready made messaging
extensions
Light Weight
Power Automate
Power Virtual Agents
Power Apps
Heavy Duty
Bots
Adaptive Cards
Custom connectors
Custom apps
SP web parts

13. DEMO
TIME!

14. Teams is for Teamwork
Tabs are for Teamwork
Citizen Developer
Chat Bots
A small automation
goes a long way
Governance?
Not my business

15. WRAP
UP
TIME!

16. Hot from Ignite!
Soon (or now) in Teams
• SharePoint Home Site App
• Power Automate App
• Power Virtual Agent App
• Tasks (Planner) App
• MS Search
New Teams functionalities
• 25 000 team members
• Team templates
• Create tasks from chat and
channels
• Customizable Praise badges
Want to know more?
Read Vesku’s great MS Ignite Teams summary:
https://myteamsday.com/2020/09/22/teams-
ignite2020-summary/

17. Learn from the best
#sharingiscaring
Jukka Niiranen:
Microsoft Teams as a
platform
https://jukkaniiranen.com/
2020/09/microsoft-teams-
as-a-platform/
Laura Kokkarinen:
How we can extend Microsoft
Teams with custom apps – the
non-technical explanation
https://laurakokkarinen.com/
how-we-can-extend-teams-
with-custom-apps-the-non-
technical-explanation/

18. Thank you! 🖤 Please give feedback
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Karoliina Kettukari
@kettukari