Microsoft Viva is being positioned as the Employee Experience Platform that enhances Teams with a #PeopleFirst mindset. It aims to improve employee experience, engagement, and productivity through four main components: Insights to improve wellbeing, Topics to share knowledge, Learning for growth, and Connections to feel informed and inspired. The presentation provided advice on how organizations can get started with each component by thinking about user roles, relevant communications, pilot projects, championing learning videos, and focusing on praise and goals to put employees first.

1. From technology to #PeopleFirst -
Microsoft Viva as the Employee
Experience Platform
Karoliina Kettukari | @kettukari
CollabDays Belgium 2022 by BIWUG
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3. @kettukari
Modern Work Lead
Microsoft MVP
🥰 Teams as a hub for teamwork
🤩 #PeopleFirst
💡 AI capabilities in Viva
Karoliina Kettukari
karoliina.kettukari@meltlake.com

4. Why employee
experience matters?
How to get started with
#Peoplefirst mindset
IT projects then and now What is Microsoft Viva?
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5. The world has changed…
Are organisations ready?
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6. From on-prem to the cloud
Teams taking over Skype
Governance and findability
Teams user adoption trends 2019
1
2
3
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7. Enhancing employee experience
Positioning digital tools
Governance and findability
Modern Work trends 2022
1
2
3
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8. The most important asset
in your organisation is…
the employees.
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9. New standard for “worth it”
53% of workers are more
likely to prioritize their
health and wellbeing over
work than before the
pandemic.
Productivity paranoia
87% of employees say
they are productive at
work. However, only 12%
of leaders say they have
full confidence their
team is productive.
The great resuffle
43% of workers are
somewhat or extremely
likely to consider
changing employers.
Engaged employees are
12x less likely to switch
jobs.
Employee experience
Organisations with
engaged employees are
21% more productive.
Organisations with happy
employees are 12 % more
productive.
53% 43% 21%
12%
87%
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10. Microsoft Viva 2/2021
Insights Topics
Learning
Connections
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11. Microsoft Viva 9/2021
Insights Topics
Learning
Connections
Glint Ally.IO
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12. Microsoft Viva 7/2022
Insights Topics
Goals
Learning
Connections
Engage Sales
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13. Insights
Topics
Goals
Learning
Connections
Engage
Sales
Pulse + Glint
Amplify
Home
Answers People
Topics
Goals
Microsoft Viva 9/2022
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14. Yet another application! I’m confused.
Don’t worry! We’ve got you.
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15. Connection
Keep everyone informed,
included, and inspired
Insight
Improve productivity
and wellbeing with
actionable insights
Purpose
Align people’s work to
team and organisation
goals
Growth
Help employees learn,
grow and succeed
Connections
Engage
Amplify
Insights
Pulse + Glint Topics
Goals Learning
Sales
Microsoft Viva enhances Teams with #PeopleFirst mindset
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16. Connections
How to get started?
Think of user roles.
What do you want
to target, and to
whom?
If you use Yammer,
it’s time to re-
launch it.
#yearofyammeragain
Make company communications
relevant again.
Utilise communication methods
that are familiar from free time.
Create a sense of belonging.
Relevant and up-to-date
communications targeted to
different user groups, consumed
on any device.
Engage
Amplify
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17. Topics
How to get started?
What would be a
good pilot case:
products, projects,
internal processes?
Gather a human
task force to help
the AI.
Transform information into knowledge.
Shift from individual-driven culture
towards shared knowledge.
Reduce context-switching and
unnecessary gaps at work by bringing
information where the users are.
Let AI help you to gather bits of
information from different sources
and create a knowledge base
that’s right where you are.
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18. Learning
How to get started?
Hand-pick useful
free videos and
promote them via
champions and
managers in chat.
Investigate
integrations to your
LMS system.
Digital training programmes boost
employee engagement and
performance.
Employees who learn at work, stay
at the company longer.
Support organisational learning
and enable microlearning by
bringing courses and instructions
in the context of the work.
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19. Insights
How to get started?
Promote praise and
focus time. Promote
often and show
example.
Investigate the HR
& legal possibilities
of organisational &
team Insights.
Helps the management be
connected with the team.
Stay focused on the task at hand.
Give kudos and spread the love.
Your personal assistant who
makes your work easier and
takes care of your – and your
team’s - wellbeing.
Pulse + Glint
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20. Goals
How to get started?
Learn the basics of
OKR model and get
the management
involved.
You can pilot Goals
with just one
deparment or team,
but you need to be
serious with OKRs.
“My work matters.”
Build trust and a sense of equality.
A clear goal management process
leads to higher-performing teams.
Create and follow up a transparent
path from employees’ everyday
tasks all the way to the company
mission and back.
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21. #PeopleFirst
Even with technology.
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22. Use what you pay for: take the most out of the whole
Microsoft 365 environment.
Work smarter and reduce context switching by
bringing apps together.
Engaged and resilient employees are the most
effective and productive.
27%
Microsoft Viva as the Employee Experience platform
Empower every employee by enabling easy access
to information and communication.
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Thank you! ❤
@kettukari