1. JOEMAR LANG-AYAN MABUTAS
Maidan Hawally, Kuwait
Kuwait Contact: +965 55856112
joemar6206@gmail.com
OBJECTIVE
To finda challengingpositiontomeetmycompetence,capabilitiesskillsandexperience
by being a part of the company which will enable me to explore greater opportunities
and gain better work experience in sight for healthier personal development.
QUALIFICATIONS
 Graduate of Bachelor of Science in Hotel & Restaurant Management from a reputable
State University in the Philippines.
 Over 50 months of in-depth experience in the Food and Beverage Division both in my
country and abroad.
 Established good working relationships with guests.
 Ability to organize, prioritize and work under extreme work pressure and heavy work
load.
 Tolerant and flexible, adjusts to different situations.
 Problem analysis, use of judgement and ability to solve problems efficiently.
 Work with less supervision.
KEY COMPETENCIES
 Customer service
 Communication skills
 Ability to multi-task
 Adaptability and appreciation of diversity
 Team work
 Accuracy and attention to detail
 Stress tolerance
 Reliability
 Honesty and integrity
 Sense of urgency
 High energy level
EMPLOYMENT BACKGROUND
 Company: Texas Roadhouse Arabella
M.H. Alshaya Company W.L.L.
Kuwait City, Kuwait
Position: Food Server/Waiter

2. Inclusive Date: November 7, 2012-present
JobDescription: To accurately and completely take food and beverage orders,
efficiently serve food and beverages to guests and attend to
guests’ needs.
Duties & Responsibilities:
 Greet customers politely as they enter the restaurant
 Introduce self to customers
 Show customers to their tables
 Present menus to customers
 Maintain an up-to-date working knowledge of the menu
items and daily specials
 Explainthe menuitemsintermsof preparation,ingredients
and presentation
 Be aware of allergy information on menu items
 Answer inquiries about food and beverage items on the
menu
 Offer food and wine suggestions
 Inform customers of special items not listed on the menu
 Take food and beverage orders accurately including any
special requests
 Checkcustomer'sidentificationtoensure theymeetalcohol
legal age requirements
 Check food orders with customers to ensure correctness
 Input the order into POS System
 Work with bartenders to fill beverage orders
 Work withkitchenstaff toprocessandexpedite foodorders
 Pre-set table for the orders
 Deliver and serve food at tables
 Use established food handling and serving techniques
 Ensure customers are satisfied with their food orders,
beverages and service
 Sell food and beverage items throughout the meal
 Monitor customer's needs and promptly handle requests
 Handle customer complaints in a polite and professional
manner
 Maintainthe table settingbyclearingcoursesascompleted,
replacing utensils, refreshing water glasses, dealing with
spills
 Prepare andprovide customers with accurate check for the
meal
 Process cash and credit card payments
 Re-set and prepare table for customers including
decorations, condiments, napkins, utensils
 Maintain a clean and organized service area
 Dispose of trash according to established procedures
 Perform any side-work as requested

3.  Comply with safety, health and hygiene policies and
procedures
 Company: Chili’s Bar & Grill, Deira Branch
Emirates International Restaurants L.L.C
Saleh Bin Lahej Company
Dubai, UAE
Position: Bartender
Inclusive Date: May 08, 2010- July 23, 2011
JobDescription: Prepare,mix andserve drinksandbeverages correctly to either
guests directly or through serving staff.
Duties & Responsibilities:
 greet customers and present beverage menus
 make recommendations and answer all related inquiries
 checkidentificationof customers to verify they are of legal
drinking age
 take orders from serving staff or directly from customers
 record drink orders accurately into register system
 prepare and serve alcoholic and non-alcoholic drinks in
accordance with standard recipes
 peel, slice and pit fruit for garnishing drinks.
 mix and garnish cocktails according to standard specs
 serve snacks to customers seated at the bar
 upsell drink and snack items to customers
 respond promptly to requests from customers in a polite
and professional fashion
 attempt to limit problems related to customers' excessive
drinking by following established procedures
 process transactions using the POS system
 prepare checks for customers
 process customer payments
 arrange glasses and bottles into attractive and functional
displays
 ensure clean glasses, bar equipment and working areas
 comply with all health, safety and hygiene standards and
policies
 balance the cash registerat the start and close of each shift
 monitor inventory
 order and restock bar inventory
EDUCATIONAL BACKGROUND
 Graduate of Bachelor of Science in Hotel & Restaurant Management
Don Mariano Marcos Memorial State University-MLUC
City of San Fernando, La Union, Philippines

4. PERSONAL INFORMATION
Birth date : June 05, 1985
Birthplace : Antipolo, Rizal, Philippines
Sex : Male
Civil Status : Single
Religion : Christian
Citizenship : Filipino
Weight : 154 lbs.
Height : 150 cm.
Health : Excellent
CHARACTER REFERENCES
Mr. Lindley Pantalla
Kitchen Manager
Texas Roadhouse Arabella Branch, M.H. Alshaya Co W.L.L
+965 97712958
Ms. Geneva Smith
General Manager
Texas Roadhouse Avenues, M.H. Alshaya Co W.L.L
+96594007366
I hereby certify that all information herein is true and correct to the best of my knowledge and belief.
Joemar L. Mabutas