1. SKILLS
WORK
HISTORY
21/01/2014
to
2/01/2016
OKECHUKWU NDUBUISI CHIBUEZE
Street 22 Villa 2, Al Wasl Road, Satwa Dubai
Cell: 0526199846
okcheez66@yahoo.com
PROFESSIONAL SUMMARY
Hotel dining and catering professional versed in guest services food and
beverage operations. Experienced in large scale events, as well as intimate
gourmet dining and afternoon tea services.
Serv Safe certification
Guest relations professional
Thrives in fast-paced environment Quick problem solver
Committed team player Calm, temperate and professional
High energy
Courteous, professional demeanor
Exceptional communication Skills
Skilled barista creating delicious
special coffees and coffee based
drinks
Bar terminology expert
Great up selling skills
Liquor and smoking laws familiarity
Top-tier, full-service dining
Background
Barista/Bartender
Airest Middle East LLC Bricco Restaurant – Dubai UAE
Consistently provided professional, friendly and engaging service.
Skillfully promoted items on beverage lists and restaurant specials.
Followed all safety and sanitation policies when handling food and
beverage to uphold proper health standards.
Displayed enthusiasm and knowledge about the restaurant's menu and
products.
Routinely supported other areas of the restaurant as requested, including
answering telephones and completing financial transactions for other staff.
Developed and maintained positive working relationships with others to
reach business goals.
Guided guests through menus while demonstrating thorough knowledge of
the food, beverages and ingredients.
Provided friendly and attentive service.
Delivered quality service by providing a warm and welcoming environment.
Followed bar recipes to deliver consistent drink quality, control costs and
maximize guest satisfaction
2. 17/08/2012
to
23/12/2013
04/2008
to
06/2012
02/2004
to
03/2008
1999-2000
Bartender/Barista
Rochester Gardens – Lagos, Nigeria
Routinely checked identification of patrons purchasing alcoholic beverages.
Continually provided exceptional service to customers by being friendly,
knowledgeable and accommodating.
Expertly prepared both alcoholic and non-alcoholic beverages using correct
techniques, liquid measurements and garnishes.
Maintained updated knowledge of all menu items, specials, liquor brands, beers and non-alcoholic
selections.
Conducted product inventory.
Creating and serving special coffees using the provided recipes and tools
Greeting and serving customers with a warm smile in a professional and hospitable manner
Bell Boy/Attendant
Mokland Hotels and Conference Center – Ogun State, Nigeria
Greeted and welcomed all hotel guests with a smile.
Escorted guests to their assigned rooms, including transporting their
luggage.
Resolved service-related problems in a timely manner.
Solicited feedback through questionnaires to evaluate levels of guest
satisfaction.
Delivered messages, mail and packages left for guests and hotel facilities in
a timely manner.
Waiter
Grooves Events Place Bar and Grill – Ogun State, Nigeria
Consistently provided professional, friendly and engaging service.
Displayed enthusiasm and knowledge about the restaurant's menu and
products.
Routinely supported other areas of the restaurant as requested, including
answering telephones and completing financial transactions for other staff.
Set dining tables according to type of event and service standards.
Addressed diner complaints with kitchen staff and served replacement
menu items promptly.
Demonstrated genuine hospitality while greeting and establishing rapport
with guests.
Proactively prepared for large parties and reservations, anticipating
planning and staffing needs.
Resolved guest complaints quickly and efficiently.
Assisted in cashiering and Point of Sale (POS) system procedures during
busy hours.
Associate of Applied Science: Computer Studies Applications and Training
Kings and Queens Computer Institute - Lagos, Nigeria
EDUCATION
AL
3. 1992-1998 Certificate of Secondary education:
Amuwo-Odofin Boys Secondary High school-Lagos, Nigeria
1986-1991 Certificate of Primary education:
Caro Nursery and Primary Sc hool-Lagos, Nigeria
LANGUAGES
English-Fluent
Yoruba-Fluent
Igbo-Native/Fluent
OTHER INFORMATION
Nationality: -Nigerian
Date of Birth: -November 05 1981
Visa Status: -On One Month visa period after cancellation
Of work visa
Marital Status: -Single
REFERENCES
Available upon Request