1. Jonathan A.Grande
005 J.P Rizal st.Paguio Comp. Novaliches Quezon City,1117
C:09152802723 I jonathangrande654@yahoo.com
Summary:
Dedicated Waiter offering more than 5 years in the hospitality industry, as well as in-depth knowledge
of Supervisor.To utilize my professional and life skills experience with the intension of
securingprofessional career with ample of opportunity to tackle challenges and advance, while
continuously building on my library of knowledge and skills.
Experience:
Service Waiter Sept.2010 to Oct.2015
Edsa-ShangrilaHotel MandaluyongCity
Assisted guests with making menu choices in an informative and helpful fashion.Maintained knowledge
of current menu items, garnishes, ingredients and preparation methods.Delivered exceptional service
by greeting and serving customers in a timely, friendly manner.Appropriately suggested additional
items to customers to increase restaurant sales.Promptly served all food courses and alcoholic
beverages to guests.Answered questions about menu selections and made recommendations when
requested.Effectively communicated with kitchen staff regarding customer allergies, dietary needs and
other special requests.Regularly checked on guests to ensure satisfaction with each food course and
beverages.Managed closing duties, including restocking items and reconciliation of the cash
drawer.Consistently adhered to quality expectations and standards.Delivered exceptional, friendly and
fast service.Accurately recorded orders and partnered with team members to serve food and
beverages that exceeded guests’ expectations.Effectively used items in stock to decrease waste and
profit loss.Correctly calculated charges, issued bills and collected payments.Inquired about guest
satisfaction, anticipated additional needs and happily fulfilled requests.Checked in deliveries and
signed off on products received.Prepared the buffet and salad bar for dinner service.Maintained a
professional tone of voice and words at all times, including during peak rush hours.Promoted and
endorsed the company to bring in new business.
Co-Owner May 2015 to Dec 2015
STAG Hub (Videoke Bar) Novaliches,QuezonCity
Completed opening and closing checklists according to set standards.Maximized table turns and
rotated seating for maximum guest satisfaction.Stocked deliveries in a timely and safe
manner.Operated and maintained cleaning equipment and tools, including the dishwasher, hand wash
stations, pot-scrubbing station and trash compactor.Diligently cleaned, sanitized and organized food
speed racks, food bins, dry storage racks and chemical storage room.Assisted servers and dining room
hosts and quickly responded to guests' needs.Provided high quality service.
Highlights:
 Highly responsible and reliable
 Trained in liquor, wine and food service
 Upbeat, outgoing and positive
 Food safety understanding

2.  In-depth food and wine knowledge
 Food and beverage specialist
 Works well under pressure
 Extensive hospitality background
 Point of Sale (POS) system operation
 Exceptional interpersonal skills
Educational Background:
(DS-HRM) Diploma of Science on Hotel and Restaurant Management 2008 to 2010
Montesorri Professional College QuezonCity
Minor of Hotel and RestaurantManagement
Sta.LuciaHigh School 2004 to 2008
Novaliches,QuezonCity
San Gabriel ElementarySchool 1998 to 2004
Novaliches,QuezonCity
Personal Information:
Age: 23 Date of Birth: April 20, 1992 Place of Birth: Manila Gender: Male Weight: 65kgs
Height: 5'6 Civil Status: Single Nationality: Filipino Religion:Roman Catholic
Additional Information:
 Mother's Name: Jennifer A Grande
 Occupation: Housewife
 Father's Name: Dennis S. Grande
 Occupation: None
Training and Seminar Attainment:
Titania Wine Cellar Incorporation Feb 23,2011
Edsa-Shangrila Hotel June 2011
SilverStar Awardee Delighting the Guest
(Costumer Delighting Program)
Edsa-Shangrila Hotel July 2011
SilverStar Awardee Delighting the Guest
(Costumer Delighting Program)
Edsa-Shangrila Hotel August 2011
SilverStar Awardee Delighting the Guest
(Costumer Delighting Program)