1. Robert Wittey III robbywittey@yahoo.com
(949) 449-3120
939 W 18 Street, Costa Mesa, California,
92627
03/2016 - PresentServer/trainer/team Lead Nordstrom Ruscello
01/2015 - 03/2016Fine Dining Server / Trainer / Captain
Anaheim Whitehouse Restaurant
12/2014 - 08/2015Fine Dining Server / Trainer Leatherbys Cafe Rouge
09/2014 - 09/2015Fine Dining Server / Corporate Trainer
Mortons The Steakhouse
Objective Well-trained and qualified waiter, aiming to leverage acquired expertise and experience to
fill the serving role at your restaurant. Proven ability to handle any task, challenge, or
situation and remain calm under pressure. . Perform all tasks quickly and correctly.
Employment
History
Teach, guide, as well as train, FOH Serving staff. Through my knowledge of food, craft
cocktails, craft micro brewing, wine and food pairings alike. It has been my obligation to
instill and hold accountable company values and standards resulting in a brand new
team, whom under my guidance, has rapidly become a well oiled machine of success that
I take great pride in. I settle for nothing less then extraordinary. I ensure any and all
beverage or food orders I receive, are delivered following the consistency to never surpass
the details from one table to the next. Doing so with accurate complete menu knowledge,
beverage pairings, and suggestive selling. Aloha POS.
Teaching and guiding new hires of company standards as well as a successful start to
finish service knowledge. Maintaining guest connection and satisfaction. Furthering
expectations of guests, through micro management of all staff. Securing award winning
service standards, product quality, and product knowledge.
Greeting customers, knowledgeably answering menu and product inquiries while
suggestively selling and up selling company products. Accurately taking orders followed
by placing said orders into Aloha POS system. Delivering included food items such as
soups and salads for guest to enjoy before main course presentation. Guarenteeing
customer satisfaction and returning clientel.
Securing guest connection. Product awareness, detailed and thourough food and
beverage menu tours. Timely delivery of drink and food alike. Course preperation and
management. Timing and quallity check of all outbound product. Plate preperation for
redy to serve food items. crumbing and table matinece. Check overveiw and timely
process of payment within Aloha POS. Creating regulars through impeccable service.
2. 11/2013 - 07/2014Fine Dining Server / Trainer Lawry's Five Crowns
06/2011 - 11/2013Server / Trainer Alcatraz Brewing Company
01/2009 - 05/2011Host / Food Expo/ Food Run/ Bidder / Server
TGI Fridays
04/2005Saddleback College Sociology Human Services
Certification
06/2005Newport Harbor High School General Education
High School
09/2013State Of CA CA Food Handler Card
09/2013State Of CA TIPS Alcohol Training
Greeting guests, providing menu tour for both food and wine alike Suggestively selling
dises and wine in comparison. Marking tables with proper eating utinciles to guide guests
through a multi course meal. Ensuring satisfaction or high maintenance guests. Course
timeing and preparation. Applying high company/guest standards for success and growh.
Responsible for generating guest connection. Receiving and placing food/beverage
orders. Operating digital dining POS. Time management or food preparation. Ensuring
guest satisfaction and building company clientele. Teaching new hires company overview
and proper service guidelines.
Greeting customers, knowledgeably answering menu and product inquiries while
suggestively selling and up selling company products. Accurately taking orders followed
by placing said orders into Aloha POS system. Delivering included food items such as
soups and salads for guest to enjoy before main course presentation. Guarenteeing
customer satisfaction and returning clientel.
Education
History
Graduated a year early with 60 extra credits. 3.2 GPA
I also have my GED in which I took years later as a refreshment course for my own self
fulfillment.
Certifications &
Honors
food handler-1224164
TIPS Alcohold training -3571228
3. Skills & Abilities
Volunteer &
Club
June -August 2005 Choc child's rents hospital.
April - sept 2002 Sept 2003 Orange County fire friends
Additional Info Educated, dedicated, honest, patient, team player. Coming upon nearly thirteen years
invested into the restaurant industry. I have developed grand knowledge of, as well as a
passion for the field surrounding customer service. My dedication to always strive for
success, is proven through my daily presentation of impeccable service. For the Benefit of,
both clientele as well as gaining within the pride stemming from self perseverance to
accomplish any task or challenge alike I may face. To grow and maintain my own success
while securing and growing the success of my employer and team, are of my highest
priorities and I refuse to fail.
Advanced
13 years food,
Craft beer, wine,
hand crafted
cocktails, sales,
training, custome
growth, gracious
hospitality,
passionate,
competitive.