1. ALEC PERDEAU
2631 Pemberton, Toledo, OH 43606 | C: 419-509-2959 | aperdeau@gmail.com
PROFESSIONAL OVERVIEW
I have been in the food service industry for ten years of my life now, both restaurant and retail work,
while working towards my bachelor's degree. Upon receiving my bachelor's degree in history I moved
on to graduate school. I briefly worked as a research assistant for one of my professors at the
University of Bowling Green. There I helped Prof. Michael Brooks complete research on chapters in a
book he was writing on Latin American history during the 1950s through the 1980s.
CORE QUALIFICATIONS
Active Listening Strong organizational skills
Critical Thinking Store maintenance ability
Research in Latin American Inventory control familiarity
History Adaptive team player
Writing
ACCOMPLISHMENTS
Customer Service
Researched, calmed and rapidly resolved client conflicts to prevent loss
of key accounts.
Customer Interface
Greeted customers upon entrance and handled all cash and credit
transactions.
Assisted customers over the phone regarding store operations, product,
promotions and orders.
Multi-tasking
Cashiered with two cash registers at once in tandem to maximize
customer flow.
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EDUCATION
2014 Bachelor of Arts: History
University of Toledo - Toledo,OH, Lucas
Specialized in Latin American History
EXPERIENCE
10/2014 to08/2015 Deli worker
The Andersons - Maumee, OH
Slicing meat and cheese.
Cleaning and maintaining equipment.
Customer service.
Frying foods and roasting rotisserie chickens.
Checking stock on the floor.
Dating cheese and other perishable products.
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03/2010 toCurrent Assistant manager
Janne Inc - Sylvania, OH
Up-sold additional menu items, beverages and desserts to increase restaurant
profits.
Took necessary steps to meet customer needs and effectively resolve food or
service issues.
Recorded customer orders and repeated them back in a clear, understandable
manner.
Promptly reported complaints to a member of the management team.
Correctly received orders, processed payments and responded appropriately to
guest concerns.
Served fresh, hot food with a smile in a timely manner.
Resolved guest complaints promptly and professionally.
Served orders to customers at windows, counters and tables.

2. Performed general maintenance duties, including mopping floors, washing
dishes, wiping counter tops and emptying grease traps.
Frequently washed and sanitized hands, food areas and food preparation tools.
Maintained a neat, well groomed appearance including impeccable personal
hygiene, hair restraint and minimal jewelry that met company standards.
Followed all established restaurant practices and procedures.
FELLOWSHIPS AND AWARDS
Andrew J. Townsend Award, 2014
Phi Alpha Theta Alpha Kappa Chapter Award, 2012
MEMBERSHIPS/SCHOLARLY SOCIETIES
Phi Alpha Theta Alpha Kappa Chapter