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Classified ‐ Personal Information
Gerry H. Swartz .
(253) 347-1882
seattlehog94@yahoo.com
Executive Profile
Innovative team oriented leader with a proven ability to deliver mission-critical
results. Strategic business partner for 20 years, creating lasting customer focused
relationships. Highly successful with P&L/employee management, OE
development, conflict resolution, claims mitigation, relationship development, and
quality/process improvements in the food, can and paper industries.
Skill Highlights
● Expertise in OE, quality, maintenance, and customer representation
● Knowledgeable in beverage, papermaking, DI cans, seaming and fillers
● Approachable leader in a diverse work environment
● Skilled organization change agent
● Superior conflict resolution
● Collaborative and supportive strategic partner
● Excellent communicator and relationship/trust builder
● Demonstrated ability to negotiate and conduct problem solving events with
customers and their supplying plants
● Extensive travel & customer relations development at Coke, Pepsi,
Miller, AB, and Coors in the US, Canada, and Mexico
● Lean Six Sigma Black Belt
Professional Experience
Site Operational Excellence Manager 2015 to Present
Coca-Cola Refreshments Bellevue, WA
Developed operational excellence (OE) tools and platforms to drive transformation across the site. Drove
the OE culture and delivered the OE vision for the function and the development of OE capabilities.
Provided six sigma black belt expertise and leadership on lean principles and problem solving to
employees at various levels across the organization. Provided support in achieving the operational
productivity targets and identified best practices opportunities. Developed process improvement
initiatives in order to benefit the company and our Customers by directing supply chain activities,
involving external suppliers, functional peers, customer teams and/or cross-functional teams.
Documented current state processes and business systems then compared to best practices data and
identified performance gaps. Provided direction, leadership and coaching to members of project teams
that I am leading to close these gaps.
Quality Manager 2010 to 2015
Rexam Beverage Can Company Kent, WA
Resumed the duties of quality manager at Rexam in Kent, WA as described below with additional
customer base, as well as, SQF administration and OE development.
Senior Process Engineer – QA 2009-2010
Domtar Paper Company Ashdown, AR
Interfaced between the paper machines and their customers to resolve issues and institute trials of new paper
products. The routine duties of this position included addressing quality issues, logistics, scheduling issues,
assisting with improvements at the mill, as well as, at the customer’s plants to provide optimum product
utilization. My responsibilities included supervising 29 hourly lab employees, coordination of product
changes, conducting customer meetings, problem resolution, claims negotiation, product disposition, and
visiting customers with large scale problems.
Technical Representative 2008-2009
Novelis Corporation Cleveland, OH
Continued to work in the aluminum can business and was the principle customer point of contact for five can
plant customers on the west coast including my previous place of employment with a total of +$400 million in

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Classified ‐ Personal Information
sales volume. Routine duties of this position included addressing quality and transportation issues, assisting
with improvements at the mills, as well as, at the can plants to provide optimum product utilization. My
responsibilities included coordination of product changes and trials, conducting customer meetings, problem
resolution, claims negotiation, product disposition, and visiting the customers routinely with a 90% travel
requirement. Our Logan plant had a large volume of claims and returns. After improvements to the customer’s
processes, we successfully processed over $2 million worth of previously rejected aluminum.
Quality Manager 2002 – 2008
Rexam Beverage Can Company Kent, WA
The objectives of this position were identical to the previous Texas assignment but involve direct support of
our five main customers in the Northwest and Canada with quality issues, transportation issues, and product
utilization. My routine duties included being the main customer contact, conducting semiannual customer
meetings, problem resolution, and visiting the customers monthly. In 2002, the Kent plant was disqualified
with one customer and had two other customers that were very upset with our quality. In the last four years
Kent’s total claim dollars were reduced to $ 840 for 2005 - 2008 for +$250 million in annual can sales, as well
as, increased customer satisfaction to the highest recorded levels in the plant’s history.
Quality Supervisor 2000 – 2002
Rexam Beverage Can Company Longview, TX
The main goal of this position was to ensure that the plant was meeting or exceeding the customer's
expectations. This was accomplished by assuring that the procedures were implemented throughout the
plant, performed uniformly, and reacted to when the process exceeds the specification limits. Developing
customer relationships and trust was another key role for the quality supervisor. During my entire tenure
with Rexam at the Longview, Texas facility, I was the only contact for all federal, state, and local
environmental agencies. Another primary focus of this position was directing and training twelve quality
inspectors as well as reducing the number of quality complaints. In nine months the plant reduced the
number of customer complaints by 75%.
Production Supervisor January ’00 – August ’00
Rexam Beverage Can Company Longview, TX
My responsibilities in this position were to directly supervise 20 hourly production employees, insure their
safety, reduce defect generation, and increase production volumes. This assignment was on the night shift
and required that I perform nearly every function that any of the other staff members routinely performed
during the day.
Plant Maintenance Engineer 1999 – 2000
Rexam Beverage Can Company Longview, TX
This assignment involved maintaining the plant’s utility services and several processes in the plant. This
position involved keeping the existing equipment functioning and upgrading equipment in the plant.
Another function of the job was reducing the chemical usages in many of the plant's processes. There were
four hourly employees that reported to me. I helped to reduce the plant’s water usage by 40 million
gallons, which saved $200,000 per year.
Maintenance Engineer & Planner 1996 – 1999
Firestone Building Products Company Prescott, AR
The principle responsibilities of this position were maintaining a preventative maintenance program,
coordinating shutdowns, responding to critical equipment breakdowns, serving as acting maintenance
superintendent, and various improvements. The PM program was designed to ensure the $150 million in
capital equipment was available for production use 95% of the time. The scheduling aspect of the job was
to plan for 7 to 10 day shutdowns with 100 to 200 jobs to be performed during the outages. The breakdown
repairs required that key pieces of machinery that failed be put back into service by any means possible.
Education:
University of Arkansas at Fayetteville, AR GPA: 3.58
Chemical Engineering, B.S. 1994
Six Sigma Black Belt – 2005