1. Ionuţ Iacob
Dubai, United Arab Emirates
Mobile: +971563603646
E-mail : ionut.iacob@yahoo.com
Professional Profile
A dedicated and highly motivated F&B professional combining expertise in the food and beverage industry with extensive
experience in different roles. Exceptional leadership and management skills, strong business acumen, and highly results-
driven. Financially astute, experience managing small and medium teams of employees, and adept at cultivating a culture
of positive engagement and high morale. Outstanding interpersonal and communication qualities, an accomplished trainer
and presenter, and adopts a highly creative approach to problem solving. Commercially aware, good use of initiative with
a strong team ethic, and integrates well into new and changing environments. Excellent negotiation skills, superb
administrative and organizational ability, and committed to continuous personal and professional development.
Objective
Now seeking a challenging new managerial position making best use of existing skills and experience whilst
enabling further progression through continuous professional development.
Career summary
July 2015 - Date RESTAURANT MANAGER
Spice & Ice Lounge & Restaurant, Dubai
• Managing a team of 20 personnel ensuring a highly motivated and positively engaged workforce and
overseeing their recruitment, training and monitoring performance to ensure highest possible standards
• Overseeing day to day operations including controlling inventory, managing levels of food and supplies, and ensuring
guests receive the best possible dining experience
• Responsible to successfully maintaining optimal levels of profitability, maximizing sales potential, managing all
supplies, and ensuring delivery of consistently exceptional standards of customer service
• Managing various financial aspects of the business including maintaining a healthy budget, payroll, invoices and other
administrative tasks completed accurately, on time and in line with company policies
• Estimating food and beverage costs, collaborating effectively with senior corporate office personnel to increase
purchasing efficiency, and supervising portion control to minimize waste wherever possible
• Responsible for managing restaurant pre-opening phase, organizing contractors, obtaining government licenses, and
collaborating with Executive Chefs to develop a full menu
• Sourcing and purchasing all kitchen and restaurant equipment including food and beverages, furniture and utensils,
and ensuring a safe environment for staff and guests in full compliance with regulations
• Responsible for implementing best practice in terms of most efficient practices in order to maximize service levels
while minimizing costs of supplies, utilities and labour
• Ensuring all sanitation policies and procedures followed for food preparation, maintaining kitchen and dining areas,
and complying with operational standards relating to the company and relevant laws
• Managing daily shifts including creating staff schedules, completing staff or guest accident reports as required, dealing
with problems as and when necessary and resolving complaints with optimal efficiency
2014 - 2015 ASSITANT RESTAURANT & BAR MANAGER
Royal China, Dubai
• Delivering exceptional customer service, assisting with product and service search and selection in accordance with
customer requirements, and resolving all enquiries quickly and efficiently
• Creating and maintaining positive relationships with new and existing customers, and ensuring good collaboration and
communication between staff at back and front of house
• Supervising and overseeing development of new staff, delivering training, organizing shift rotas, and promoting a
culture of communication and high motivation
• Responsible for reaching store revenue budget, maintaining stock levels, ordering food, supplies and equipment, and
ensuring complete adherence to health and safety policies and procedures
• Resolving any employee problem, resolving customer complaints and enquiries with optimal efficiency to reach a
positive conclusion, and ensuring implementation of company standards

2. 2013 - 2014 HEADWAITER
Zuma Restaurant, Dubai
• Deliver excellent customer-service skills and be able to solve problems diplomatically, keeping in mind the reputation
of the restaurant. Applying good management skills and be able to juggle multiple tasks simultaneously.
• Ensure diners are receiving high-quality service. The day-to-day duties ranged from training all levels of servers,
overseeing the proper order and flow of dishes, informing staff about specials and food that is sold out, and keeping
the dining areas clean and organized.
2012 - 2013 BARTENDER/SENIOR WAITER
Restaurant Byblos, Constanta, Romania
• Delivering outstanding customer service to customers, dealing with queries or complaints quickly and effectively, and
clearing tables and counters to ensure excellent presentation
• Mixing and serving alcoholic and non-alcoholic beverages, ensuring an attractive and well stocked variety of drinks,
and ordering supplies as necessary
2011 - 2012 BAR SUPERVISOR
Jones The Grocer, Dubai
• Ensure the quality of the beverages are delivered following company standards. Ensuring proper supplies for the bar
are met for smooth daily operation
• Presenting the coffee and explaining different types of brewing processes, and delivering customers a memorable
experience.
2010 BARTENDER/WAITER (seasonal)
Laura Beach Hotel, Paphos, Cyprus
• Delivering outstanding customer service to customers, dealing with queries or complaints quickly and effectively, and
clearing tables and counters to ensure excellent presentation
• Mixing and serving alcoholic and non-alcoholic beverages, ensuring an attractive and well stocked variety of drinks,
and ordering supplies as necessary
2007 - 2010 Restaurant Supervisor
Central Hotel, Constanta, Romania
• Schedule all activities for restaurant staff according to guidelines and ensure proper uniform of staff at all times and
provide assist to all guest and administer all requirements for meals.
• Maintain all restaurant equipments and records and ensure compliance to all standards and perform work according
to hotel policies and procedures.
Education and Qualifications
- High school C.A. Rosetti , University Ovidius, Hospitality Department 1st
year.
- Bartender/Waiter certificate ,
- Certificate of attendance Restaurant Service
Personal development
 Microsoft Office
 MICROS
 Quadranet
 Sales Steps
 Handling complaints
 Social media
 Networking
 Upselling techniques
Personal Details
Languages: Fluent English and Romanian
Interests include: Football, Film & Fishing