1. GAEL ADDINGTON (MISS)
Current Address - 9 Derwent Road, Bedgrove Estate, Aylesbury, Buckinghamshire HP21 7EE
Moving to 12 Wilmer Lea Close, Stratford, London E15 2HR
 01296 481881 / 07765 486594 gael.marisa71@gmail.com
• A bright and enthusiastic team worker with excellent interpersonal skills as well as an abundance of common sense
• Ability to work under pressure, setting high standards of work, exceptionally well organised, resourceful and a highly
motivated and gifted individual
• Excellent computer knowledge and keyboard skills – especially in Excel / Word – approx. 40 wpm and high accuracy
EMPLOYMENT HISTORY
Schwarzkopf Professional / Henkel Ltd (contract via Adecco) – Hemel Hempstead Jul 2013 – Date
Event Co-Ordinator
• Brief for event received/discussed, create critical path and pre-event budgets, keep maintained throughout
• Source and review venue recommendations arrange visit, when required, for those that suit relevant event criteria
• Ensure all relevant parties and adequate staff available on proposed dates, plus any pre-prep briefings and dates
• Create promotional material with external supplier for distribution to target audience as well as assist with direct
marketing initiatives and promotional activities
• Liaise with all teams creating promotions on products and spend etc, review updates continuously
• Keep Event Calendar updated regularly and distribute to teams
• Create spreadsheet for attendee’s/bookings requests, as well as rooming lists for accommodation
• Collate quotes and create ad-hoc payment requests for non-vendors
• Liaise and negotiate with suppliers such as AV Crew, make-up artists, choreographer, models, clothing,
photography etc
• Arrange group travel when needed via external agency. Supply ‘joining instructions’ with all details/maps
pertaining to the event
• Create and report post event analysis / highlight and present buying trends plus management feedback
• Raise Sales Ledger payments/Raise PO’s for External Suppliers, maintain their records and track Frame Orders
• Maintain and Co-Ordinate customers annual budget deductions
• Co-ordinate and Create Loan & Listing Fee contract agreements – Create payment
• Check & pre-approve Expenses before Management final approval. Create payments for YATs in system.
• Collate and Register/Record Customer Term Forms with Annual Budgets/Retro’s etc
Harrison Catering Services Ltd – Thame May 2012 – May 2013
Sales Co-Ordinator
• Create/Complete Pre Qualification Questionnaires & Tender Documents/Server files
• Maintain and Co-Ordinate market intelligence/Express Interest where applicable
• Keep Sales Activity/Budgets updated/Print for Monthly Sales Meeting/Month end figures
• Support sales team/Create Appointments/Sales lead co-ordinator for company bonus promotion
• Read and distribute catering industry magazines
Kodak Ltd – Hemel Hempstead Dec 1999 – Dec 2011
District Service Co-Ordinator (Senior) & Contracts Administrator
• Assisted Service Manager/In charge of team in his absence / Successfully complete ‘Effective Leadership Course’
• Co-ordinate and despatch Engineers / Daily planning. Arrange quotes for Call Outs and parts orders
• Create Contracts and upon return input and invoice in system (Delta - In House Database)
• Arrange quotes for Call Outs and parts orders
• Invoice and Credit breakdown calls via Delta
• Receive customer breakdown requests by phone/fax for Microfiche/Scanners etc.
• Maintain customer records / Installs and relocation updates / Schedule Preventative Maintenance visits
• Keep high priority customers updated on call progress/closures/ensure SLA’s met
• Order parts via System including Specialised Order Entry / Raise calls from ‘follow the sun’ out of hours system
• Arrange for Loan Machines/Courier/Parts
• Company First Aider & Fire Warden

2. The Equitable Life Ass Soc. (contract via Adecco) During 1999
Temp
• Batch cheques and allocate to ELAS system
Network Associates (contract via Meridian) During 1999
Customer Services Representative / Temp
• Receive customer complaints via phone/fax, assist and liaise with other depts
• Set up mail-merge for License Agreement Letters
Continued overleaf.......
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• Forward urgent requests for Anti-Virus Software to clients / Maintain Client Database records
• Marketing liaison/ Generate sales leads – was highest creator of leads in team
• Assist customers ‘on-line’ with web page and urgent upgrade requests as well as simple technical queries
Prime Asset Financial Management – Aylesbury During 1998 – 1999
Personal Assistant
• General office duties / Administration / Maintain Client files
• Chasing Commission / Company Accounts / Setting up database / Spreadsheets on Excel
• Processing Mortgage / Insurance applications
Askeys Ltd – Aylesbury May 1997 - Aug 1998
Sales Administrator
• Co-ordinate sales and Company figures.
• Fully competent on Excel version 5.0 – specialised in creating complex spreadsheets
• Daily sales and co-ordinate stock/deliveries
• Update weekly/monthly production figures (Line efficiency, Waste, Yields) – create and circulate graphs
• Sales Invoicing / Credit Control
• Created spreadsheets on Excel using complex formulas/macros
• Member / secretary for Social Events committee
Forte Hotels Ltd- Aylesbury Jul 1996 – Apr 1997
Reservation Sales Agent
• Effectively convert calls into confirmed hotel booking via a computer reservations system.
• Dealing with international reservations. Achieve weekly targets / Deal with both leisure and corporate clients,
complaint handling
• Effectively use selling skills plus Learnt phonetic alphabet
• Use a world wide linked computer reservations system with speed and accuracy
• Familiarising myself with all policies, promotions and procedures
Target Life – Aylesbury Mar 1988 – Jan 1996
Senior Clerk/Pensions Administrator
• Administration of executive and personal pensions
• Compile unit statements from manual files
• Produce scheme reconciliations from manual files to compare premiums paid and premiums allocated for large
group executive pensions
• Identify discrepancies / Set up spreadsheets to monitor figures weekly and to report to executives
• Assisted in setting up new department to identify computer errors and update policies accordingly (this project
resulted in the company saving millions of pounds)
• Produce letters for clients and brokers explaining errors / Telephone skills
• Co-ordinate large schemes on behalf of clients to eliminate errors and ensure smooth running of scheme
• Assisted company in relocation / Sports and Social committee member for 6 years
• Advise other departments on how to use computer system correctly to avoid future errors / Complaint handling
Ratners the Jewellers – Aylesbury Xmas 1987 – Jan 1988
Sales Assistant
• Cash handling / Maintain jewellery and shop window / Replenish stock
Chelsea Girl – Aylesbury 1987
Shop Assistant
• Maintain clothing and shop floor appearance / Replenish stock / Cash Handling / Deal with complaints / refunds

3. EDUCATION
The Grange, Aylesbury 1986 – 1987
GCSE or Equivalent in English Literature / Language, Maths, Art, Drama, Sociology, Ethics
Canterbury High, Canterbury 1982 – 1986
PERSONAL DETAILS
Date of Birth 16th
May 1971 Status Single & No dependents
Interests Art & Craft, Socialising, Cooking, Cinema, DIY, Reading