Tracey Wells is a highly experienced Accounts Payable Administrator with over 27 years of experience processing invoices and managing supplier relationships. She specializes in ensuring invoices are paid within deadlines to meet suppliers' expectations. She also handles customer inquiries professionally and trains colleagues to ensure team competency. Previously she worked as an Accounts Payable Administrator for Paperlinx and Nationwide Building Society, where her duties included invoice processing, supplier liaison, payment runs, and credit control resulting in the recovery of over £185,000.

1. Tracey Wells
27 Ansell Way
Hardingstone
Northampton
NN4 6DP
07762 928764 01604 709622
traceywells036@gmail.com
A highly experienced Accounts Payable Administrator who has worked for a market leading
national organisation. Specialising in processing invoices within company deadlines meeting
suppliers expectations, match invoices against purchase orders to minimise incorrect payments
and handle customer enquiries in a professional manner to create a positive supplier experience.
Excels at working in a pressurised and targeted environment whilst maintaining exceptional
attention to detail. Motivated with strong skills in office administration, promoting excellent
teamwork acting as a role model to the team with a professional approach.
Career Background and Experience
PAPERLINX ACCOUNTS PAYABLE ADMINISTRATOR September 2014 – April 2015
• Collation of daily received goods for resale documents requiring input.
• Input of invoices and credit notes received daily onto the system.
• Scanning and registering Invoices.
• Dealing with queried invoices and sending them to purchasing department / branches.
• Ensuring invoices all processed in timely manner.
• Matching of stock order invoices to purchase orders.
• Liaising with suppliers, customers and colleagues face to face, on the telephone and via email.
NATIONWIDE BUILDING SOCIETY ACCOUNTS PAYABLE ADMINISTRATOR 1987 – July 2014
• Carry out appropriate mandate checks. processing invoices for payment by BACS, cheques and
Swift payment with payment terms to maintain strong reputation with suppliers.
• Liaising with suppliers and colleagues face to face, on the telephone and by email regarding
invoice enquiries by company deadlines.
• Complete customer’s refunds in a timely manner and in line with data protection to deliver a
first class service.
• Handle complaints in a professional manner, investigating the situation and providing a
solution that is beneficial to both parties maintaining a strong relationship.
• Prepare and conduct BACS and cheque runs sending invoices for payment to suppliers to
reduce the risk of late payment charges.
• Process ex gratia and citizenship payments with in a maximum of 72 hours to ensure the
recipient is happy with the outcome and company policy is maintained.

2. • Supervise the team in the absence of the team leader ensuring tasks are allocated and
performed in a timely manner and to the right standards.
• Train new and existing colleagues on process or policy changes to ensure the team is
competent and we comply with audits.
• Conduct credit control on suppliers who have been negative balances which has resulted in
the recovery of sum up to £185,000.
• Consistently exceeding personal targets
Qualifications & Training
• Educated to CSE Standard qualification
• On job training – paperless to electronic system
• Working knowledge of Microsoft Office Products including Excel, Word and Outlook
• Finance systems – EDM (automated invoice tracking system), Peoplesoft, OLAS
Development
• Living with change
• Skills for effective business transformation
• Effective time management
• Communication Skills
• Team building skills
• Supervisory skills
• Training 1-2-1
Key Skills
• Excellent communication skills
• Strong team player

3. • Excellent keyboard skills
• Numerate and literate
Interests and Hobbies
• Reading
• Music
• Holidays
• Family