Types of communication

CENTRAL UNIVERSITY OF ECUADOR
PLURILINGUE CAREER
TYPES OF COMMUNICATION
MSC. GALO PALACIOS
NAME: JOSSELYN RIVERA
SEMESTRER: 5TH SEMESTER “B”

BASED ON THE MEANS OF DELIVERING THE MESSAGE
1.- VERBAL COMMUNICATION
• Carla is talking with her friend about the party that she is doing, and
Carla say her that she has to bring something to the party.
Here Carla is using verbal comunication because she is talking face-to-
face with her friend and her friend understand the message.

• To day I didn’t go to the university because I’m sick. I wrote to my friend on
whatsApp in order to give me some information about the classes. She sent
me a voice message with a clear explanation of each class. I understood
each one.
The conversations through voice message are also a verbal communication.
The communication is influence by pitch, volume, speed and clarity of
speaking.
• Mario phone a friend an hour ago to go out to the foch place but he didn’t
want to go out because he has many homework to do. They discuss for a
long time and at the end they reach a conclusion.
Telephonic conversation is a verbal communication too

2.- NONVERBAL COMMUNICATION
• I went with my family to eat in a restaurant, I asked my mom if she would like to
eat Chinese food and she showed me a facial expression, I understood that she
hates Chinese food.
The facial expressions are nonverbal communication because we don’t need
spoken words to understand the message.
• I had to go to the cinema but I was lost. I asked a security guard where is the
cinema and he pointed with his finger that he cinema was in front of me.
It is a nonverbal communication because of the body language of the security
guard, we can understand the information or message without the need to speak.

• Sandy says to her friend that she needs to buy red roses to her teacher but she
needs specifically red roses. Her friend go to buy it but when she returns she gives
to Sandy white carnations. Sandy Indignant says “ush”. Immediately her friend notes
that sandy is angry.
We can understand the message ( Sandy is angry) because of the posture, tone of
voice or facial expressions, it is called nonverbal communication
USH!!

m
BASED ON THE PURPOSE OF COMMUNICATION
1.- FORMAL COMMUNICATION
• Mario has a business meeting with his employees. He wants to talk about
the progress of his company
In this situation the person has to use a formal communication because we
are talking about a business meeting.
• The director of a school organizes a conference with the teachers in order
to encourage them to identify in their students the use of drugs.
Here she has to use a formal communication because she must speak with
respect and authority.

• Camila lost the semester and for that reason she can’t enter to the university
this year. She has to write a trade to the director, she use formal words.
As the communication is generally written, documentary evidence is present
and in this case the document is addressed to an authority, obviously it's a
formal document.

2. INFORMAL COMMUNICATION
• Anna and Mary are fighting. Ana explodes and shouts obscene words to
Mary and Mary start to crying.
It is an informal communication because of the use of foul language, this kind of
words are not restricted.
• Carlos and his brother start to argue and his brother shows him the middle
finger.
It is an informal communication because usually Informal communication is
done orally and with gestures.

• Dario is talking with Anna on facebook and they have the next conversation:
D: Hey, what’s up?
A: I'm bored with this situation, I need a boyfriend
D: My friend Dave is an awesome single guy. You guys would be perfect for each
other!
A: Cool! I’d love to meet him.
It is informal communicacion because in this case it is use slang words
COOL! awesome

3.- THERAPEUTIC COMMUNICATION
• A nurse try to explain to her patient about about his disease and how to treat it
and also give the patient a new perspective on his situation.
Here we have a therapeutic communication because the nurse interacts with the
patient and tries to calm him.
• A psychologist listens and interacts with her patient and helps solve him his
problem calmly.
It is a therapeutic communication because it is employed by health professionals

• A nurse gives to her patient a comforting touch on the arm and the patient
feels calm.
The therapeutic communication can also be nonverbal through gestures or body
language.

BASED ON THE LEVELS OF COMMUNICATION
1. INTRAPERSONAL COMMUNICATION.
• Dayana wakes up and thinks what she is going to do that day.
It is an intrapersonal communication because she is planning her activities of that
day for herself
• Patrik rehearses scenarios internally before acts out.
It is an intrapersonal communication because a person talks with himself about
what he has to say.

• Jennifer is going to a job interview and she tell herself what to do or not do
when she arrived there.
It is intrapersonal communication because she is communicating herself what
she has to do.

2.- INTERPERSONAL COMMUNICATION
• Marilyn is talking about her relationship with her best friend.
It is an interpersonal communication because it Interacts with other people
personal situations
• Anahi and her school group of work try to finish their presentation to show to
their class. Each one contribute with ideas to do it.
It is an interpersonal communication because two or more people interact and
exchange messages or ideas between them.

• In a party Alison is meeting new people and she talks about different topics to
know about their goals and thinkings. They discuss certain issues before
reaching an agreement.
It is interpersonal communication because it depends on the degree to which we
communicate, or fail to communicate, with others influences how our
relationships with them develop, continue or come to an end.

4.- SMALL-GROUP COMMUNICATION.
• A group of local organic farmers try to do small baskets of organic products to
give at Christmas to all the residents of their neighborhood, for this they
discuss the theme and organize themselves.
It is a small-group communication because the local organic farmers are a small
group where they can interact between then and share their ideas.
• A campaign team for a state senator organize to go out to campaign in favor of
their senator.
This small group communication is based on the interaction between members of
a party

• A college learning community focused on math and science.
It is a small group that would all have a different size, structure, identity, and
interaction pattern.

5.- PUBLIC COMMUNICATION
• TED Conference
It is a public communication because it serves three main purposes: to entertain,
to persuade and/or to inform
• In the Amazonas high school there is a conference to the parents about the
drugs.
It is a public communication because it serves three main purposes: to entertain,
to persuade and/or to inform

• Miley Cyrus arrives in Ecuador and gives a press conference where she
explains how, when and where will be held her tour.
Public speeches offered to the public.

6.- ORGANIZATIONAL COMMUNICATION.
• Mariana and her friends are going to organize a party, so each one will
contribute with something so that this is the best party of the end of the year
that they will do.
It is an organizational communication because they established organizational
goal.
• William creates a WhatsApp group with his friends to do a group work. Each
one will investigate a part of each subject before presenting it to the class.
It is an organizational communication because individuals in organizations
transmit messages through written channels.

• A group of students of the central university are going to realize community
service then they organized the groups and prepare their first class.
It is an organizational communication because they established organizational
goal.

BASED ON THE PATTERN OF COMMUNICATION
1.- ONE-WAY COMMUNICATION
• It's 6:00 a.m., and Julie is getting ready to leave for class. She flips on the
television just in time to catch the weather report. She's excited to hear that
cooler weather is predicted for the day, and she can finally wear the new
sweater that she bought last summer. Julie takes it out of the dresser and
removes the tag with the washing instructions, noting that the sweater should
be hand-washed in cold water and laid flat to dry.
one-way communication, information is transferred in one direction only, from the
sender to the receiver.
• Bob is going out of town on a weekend business trip this morning. He wants
his secretary to order lunch for the executive board meeting next week. As Bob
heads out the door, he jots down a note for his secretary and leaves it on her
desk.
The information is transferred in one direction only, from the sender to the
receiver.

• Evelyn heads to the kitchen. She checks the labels on the boxes of cereal and
selects the one that has the lowest calorie count. Then, she grabs the
newspaper and sits down at the table.
one-way communication, information is transferred in one direction only, from the
sender to the receiver.

2.- TWO WAY COMMUNICATION
• Joel was walking down the street when he watched a fatal auto accident. He
immediately calls the police, who responds to Joel's call and takes specific
information about the insider.
It is a two way communication because the person is the sender and they
transmit a message to another person, who is the receiver. When the receiver
gets the message, they send back a response, acknowledging the message was
received.
• Marina has to make a business trip in which she will have to keep her boss
informed about every negotiation she makes.
Two-way communication is essential in the business world. Messages are
transmitted between employers, employees, customers, and other stakeholders,
and feedback is required to be certain that the message was received and
understood.

• A street vendor climbs to a bus to sell his product, he explains how the
product is used, to what end, and what is the price. Some people already
informed about this product buy it.
Two-way communication is when one person is the sender and they transmit a
message to another person, who is the receiver. When the receiver gets the
message, they send back a response, acknowledging the message was received.

3.- ONE-TO-ONE COMMUNICATION
• You sending emails to a an old friend from school who always had a crush for
your cousin. This old school friend stalking your cousin via WhatsApp, until
your cousin blocks the old school friend.
It is one-to-one communication because the communication is between one
sender and one recipient
• You talking to a friend in a pub about why you still live at home with your
mother
sender and one recipient

• Your boss talking to you during your break about your work performance
sender and one recipient .
4.- ONE-TO-MANY COMMUNICATION
• The inspector of a school summons through a microphone to all the teachers
of the institution to meet in the room of professors
It is one-to-many communication because only a person communicates the
message to a long group of people.

• The director of a school performs a conference with the teachers in order to
encourage them to identify in their students the use of drugs.
• A classmate creates a facebook group in order to inform her classmates about
the homework and any information regarding the classes

5.- MANY-TO-ONE COMMUNICATION
• When you have a group work and each member of the group must send a
summary of a part of the work to the group leader
It is many to one communication because people communicate with one person at
the same time.
• When citizens do not agree with any law proposed by a president, they make a
protest so that the president receives the message.
the same time.

• When the parents meet to speak with the authority of the institution about a
teacher who applies traditional teaching with their children.
the same time.

Types of communication

Recommended

Recommended

More Related Content

Similar to Types of communication

Similar to Types of communication (20)

Recently uploaded

Recently uploaded (20)

Types of communication