Types of Communication


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A brief explanation of types of communication.

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Types of Communication

  1. 1.  Presented By: Shubham Goswami
  2. 2. Introduction   People communicate with each other in a number of ways that depend upon the message and its context in which it is being sent. Choice of communication channel and your style of communicating also affects communication. So, there are various types of communication.
  3. 3. Types of Communication  According to Application •Internal •External According to Communication Channel •Verbal •Non-Verbal According to Nature of Communication •Formal •Informal According to the Number of People •Intrapersonal •Interpersonal •Group •Mass According to Direction •Horizontal •Vertical
  4. 4. Internal communication   This is one of the application type of communication which takes place internally on the basis of its usage.  This communication as the title of it, denotes internal transmission within industry, all are internal discussion, transmissions.  In such communication, most of passing information levels is of informal type.  Internal communication is the function responsible for effective communication.
  5. 5. External Communication   “External communication” the very name suggest external relations where the sender transmits his message to the outside organization.  Channels used are letter,fax,phone,E-mail and mobile  External communication includes the field of PR, media relation and marketing management. E.g.1)The university dispatches circulars to every institute.
  6. 6. FORMAL COMMUNICATION  in which the sender  It is one of the types of communication has to follow requisite,norms or principles at times of conveying message in formal way.  Therefore these type of communication are known as types according to organizational expression i.e sender and receiver.  Official discipline is strictly maintained in formal communication.  The level of authority virtually becomes the lines of communication.
  7. 7. Informal communication  is so keenly related to  This type of communication the speaker and listener.  They bring close association by working together for long hour and develop their close friendship which result into informal relation.  Informal communication makes casual discussion and transmission of thoughts informally where relations have much and more importance.  Official discipline are not followed.
  8. 8. Horizontal communication takes place when two person  Horizontal communication are working at same level in an organization and communicate with each other.  The main objective of horizontal communication are developing network.  E.g. when the employee of organization is communicating with another employee, it is called as horizontal communication
  9. 9. Vertical communication   In this communication, transmission of message takes place in two opposite level as per situations.  Just as the worker in organization communicating with the manager of his department, at the same time he communicates with his co-worker.  Vertical communication is classified in three ways:a) Upward communication b) Downward communication c) Diagonal communication
  10. 10. Upward communication   It is the communication which turns upward in transaction of message.  This type of communication is becoming more and more popular in organization as traditional forms of communication are becoming less popular.  It contain the communication of junior to senior.  This communication include discipline, mannerism, and also observation of rules and regulations.
  11. 11. Downward communication  downward in the  This type of communication turns transmission process.  The most basic form of downward is giving subordinates order and instruction to get work done.  It contains the communication of senior to junior.  This communication is fully opposite to upward communication.
  12. 12. VERBAL COMMUNICATION   It can be written or spoken.  Oral communication-spoken words are used. It includes face to face conversation ,speech etc and is influenced by pitch, volume, speed and clarity of speaking.  Written communication-written signs and symbols are used. It includes email, letter, report, memo etc and is influenced by grammar, writing style and clarity of language used.
  13. 13. NON-VERBAL COMMUNICATION   Written signs and symbols are used to communicate.  Elements- Appearance, Body language, Sounds.  Meta communication ( To communicate about your communication to help overcome barriers or resolve problems) .  Kinesics (The process of communicating through body language such as facial expression and gestures)
  14. 14. Intrapersonal communication  This takes place within the individual. Sender = Our relevant organ. Receiver = Our brain. Feed back by brain
  15. 15. Interpersonal Communication  Interpersonal communication is the process of people exchanging ideas, feelings and thoughts through verbal and non-verbal massages. It is usually involves face to face interaction, because both the spoken and body language are used to communicate. Interpersonal communication is usually a two way process.
  16. 16. Mass communication  Here the message is communicated to large number of people. Communication is done through mass media like books , journals , TV , newspapers etc.. For this kind of communication we require a mediator to transmit information
  17. 17. Group Communication  This can be held among small or large people. It is not just one person giving the message, it is several people.
  18. 18. Any Que.’s or Queries ? Presented By: Shubham Goswami Avinash Chetry V. Prasanth Md. Waha Uddin