11. 30.01.2010/ Reshmi Pillai/ OB
Why is knowing values of
employees is important:
• Foundation to know employees’
attitudes and motivation
• Affect employees’ perception and
decision making
17. 30.01.2010/ Reshmi Pillai/ OB
Following up with values in an organization
1. Communicate the Values Constantly
2. Enroll New Folk.
3. Revisit and Refresh the Values.
4. Confront Contradictory Behaviour.
5. Periodically Check out with Feedback.
21. 30.01.2010/ Reshmi Pillai/ OB
Personality
The enduring ways a person has of
feeling, thinking and behaving
Work situation
The work itself
Coworkers,
supervisors and
subordinates Physical
working conditions
Working hours, pay
and job security
Attitudes to work
The collection of feelings, beliefs
and predispositions to behave in
one’s job or organisation
Social influence
Coworkers
Groups
Culture
Values
Intrinsic work
values
Extrinsic work
values
Determinants of Work attitudes
22. 30.01.2010/ Reshmi Pillai/ OB
Why Might Attitudes Matter at
Work?
Because attitudes to work and/or employing organisation
might affect:
• Whether a person seeks a new job
• How co-operative they are with others at work
• Whether they present a positive image of the
organisation to clients or customers
• How they react to change
• How hard they work (motivation)
• Their psychological or physical health
25. • Explains the linkage between attitudes and
behavior.
• Refers to any incompatibility that an individual
might perceive between two or more of his/ her
attitudes.
• The individual attempts to reduce the
dissonance/ inconsistency of the balance
between attitudes.
• Thus seeking a state where there is minimum
dissonance.
26. 30.01.2010/ Reshmi Pillai/ OB
Work Values vs. Attitudes.
Values
Nature of work itself
Stable over a long time
Determines choice of a
job, career, happiness
with a job, etc.
Attitudes
Current job or organization
Moderately stable
Determines absenteeism,
turnover, organizational
citizenship behaviors.