Creating a positive work environment involves establishing relationships built on trust and open communication, recognizing employees' successes, fostering cooperation and inclusion, and fulfilling intrinsic needs through challenging work and learning opportunities. To maintain a positive environment, organizations should identify potential risks like lack of support, low job control, poor work-life balance, and change management issues. Leaders can take actions to measure these risks, develop knowledge and skills, implement plans, and review progress by listening more to employees, communicating expectations clearly, providing recognition, and helping solve problems.