The document discusses performance management and performance appraisals. It aims to discuss the purpose and process of performance management, explain the balanced scorecard's four perspectives, identify the parts of a performance appraisal form, explain why performance appraisals fail and how to prevent failures, and enumerate the steps to conducting an effective performance appraisal discussion. The presentation is delivered by Dr. Rhea Lowella S. Fiser and focuses on lessons related to performance management and human resources functions.