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organizational behavior WEEK 1

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  2. 2. General Information <ul><li>Thursdays 5:30 – 8:30 Main 408 </li></ul><ul><li>Kathy Deaner, Dean of Student Affairs, HarborWalk, Suite 101, 954-308-2601, [email_address] </li></ul>
  3. 3. <ul><li>OB looks at organizations from 3 levels: </li></ul><ul><li>THE INDIVIDUAL </li></ul><ul><li>GROUPS </li></ul><ul><li>ORGANIZATIONAL STRUCTURE </li></ul>
  4. 4. What is organizational behavior <ul><li>The study of people at work </li></ul><ul><li>Often referred to as OB </li></ul><ul><li>Organizational behavior is the study of how individuals, groups and structure influence behavior within organizations. </li></ul><ul><li>By understanding how an organization behaves, their effectiveness can improve. </li></ul><ul><li>It primarily focuses on employee behavior as it relates to jobs, work, absenteeism, turnover, productivity, performance and management. </li></ul>
  5. 5. “ Very little has ever been done without human organization ” <ul><li>Social groups are all around us – our families, our roommates, our classrooms, our companies, and our governments. Because the basic unit of the organization is the individual person, understanding organizations partially requires that we understand ourselves, and simple relationships between two people. </li></ul><ul><li>These familiar subjects however are not as easily mastered as some believe: while multiple pop-psychology theories may sound correct ,determining which theory applies in any particular situation is the core purpose of an entire scientific discipline : </li></ul><ul><li>Organizational Behavior </li></ul><ul><li>  </li></ul>
  6. 6. DEFINITIONS <ul><li>The study and application of knowledge about how people, individuals and groups act in organizations. </li></ul><ul><li>The study of how individuals act as a group of individuals in an organization. </li></ul><ul><li>A field of study that investigates the impact that individuals, groups and structure have on behavior within organizations, for the purpose of applying knowledge toward improving organizational effectiveness. </li></ul>
  7. 7. Definitions Con’t <ul><li>Behavior that goes on in different types of organizations </li></ul><ul><li>The actions of individuals and groups in an organizational context. </li></ul><ul><li>The study of actions that affect performance in the workplace </li></ul><ul><li>A study that gives managers knowledge on how they should act in the most effective ways working in organizations. </li></ul>
  8. 8. Where does the study of behavior in organizations come from? <ul><li>Psychology </li></ul><ul><li>Social Psychology </li></ul><ul><li>Sociology </li></ul><ul><li>Anthropology </li></ul><ul><li>Political Science </li></ul>
  9. 9. Psychology <ul><li>Psychology seeks to measure, explain, and change behavior in humans and animals in an effort to understand INDIVIDUAL BEHAVIOR. </li></ul><ul><li>Psychology has influence OB by applying the theories and concepts of individuals to Organizations </li></ul><ul><li>Examples: learning theories, personality theories, industrial psychology </li></ul>
  10. 10. SOCIOLOGY <ul><li>Sociology studies people in relation to their fellow human beings </li></ul><ul><li>Sociology has contributed to OB by studying group behavior in organizations </li></ul><ul><li>Examples include: group dynamics, work teams, organizational culture </li></ul>
  11. 11. Social Psychology <ul><li>Social Psychology blends concepts from psychology and sociology to focus on the influence people have on each other. </li></ul><ul><li>The most significant contribution to OB deals with Change regarding attitudes, decision making and communication patterns </li></ul>
  12. 12. Anthropology <ul><li>Anthropology is the study of societies to learn about humans and their activities </li></ul><ul><li>This has contributed to OB has helped to understand differences in values and attitudes among people from different backgrounds and cultures. </li></ul>
  13. 13. Political Science <ul><li>Political Science is the study of the behavior of individuals and groups within a political environment. </li></ul><ul><li>This has contributed to OB by understanding the role of power, politics and manipulation </li></ul>
  14. 14. Current challenges and opportunities and why it matters? <ul><li>Workers come from different cultures, races and ethnic groups </li></ul><ul><li>The typical employee is older </li></ul><ul><li>More women are in the workplace </li></ul><ul><li>Global competition </li></ul><ul><li>Corporate downsizing </li></ul>
  15. 15. Responding to globalization <ul><ul><li>Foreign Assignments </li></ul></ul><ul><ul><li>Co-Workers from different cultures </li></ul></ul><ul><ul><li>Jobs moving to low cost labor markets </li></ul></ul>
  16. 16. Managing workforce diversity <ul><ul><li>Gender </li></ul></ul><ul><ul><li>Race </li></ul></ul><ul><ul><li>National origin </li></ul></ul><ul><ul><li>Age </li></ul></ul><ul><ul><li>Disability </li></ul></ul><ul><ul><li>Domestic partners </li></ul></ul><ul><ul><li>Religion </li></ul></ul><ul><ul><li>Manager must recognize differences and respond accordingly. As a result, we now have diversity train </li></ul></ul>
  17. 17. Additional critical challenges for today’s managers <ul><li>Improving quality and productivity </li></ul><ul><li>Improving customer service </li></ul><ul><li>Improving people skills </li></ul><ul><li>Stimulating innovation and change </li></ul><ul><li>Balance work-life conflicts </li></ul><ul><li>Improve ethical behavior </li></ul><ul><li>Create a positive work environment </li></ul>
  18. 18. OB offers managers: <ul><li>Insights to Improve a managers people skills </li></ul><ul><li>Helps mange workforce diversity </li></ul><ul><li>Improve employee productivity </li></ul><ul><li>Teach managers how to stimulate innovation </li></ul><ul><li>Provide guidance on creating an ethically healthy work environment </li></ul>