2. The Main Component of Attitude
Differences in Personal Disposition
How Attitudes are Formed
Most Important Attitude in the
Workplace
Effects of Employee Attitude
Making Positive Attitude Work
for the Organization
3. represents how a person thinks or feels
about something
can largely determine how employees will
perceive their environment, commit
themselves to intended actions, and
ultimately behave
the basis for job satisfaction
4. . COMPONENTS OF ATTITUDE
Cognitive = evaluation
He acts like a boss. He is
a leech.
Affective = feeling
I dislike my coworker !
Behavioral = action
I’ve complained about my coworker
to anyone who would listen.
Negative
attitude
toward
cowoker
9. EXPERIENCE
Attitudes form directly as a result of
experience. They may emerge due
to direct personal experience, or
they may result from observation.
10. SOCIAL FACTOR
Social roles and social norms can have a strong
influence on attitudes.
Social roles relate to how people are expected to
behave in a particular role or context
Social norms involve society's rules for what
behaviors are considered appropriate.
11. MOST IMPORTANT ATTITUDES
IN THE WORKPLACE
Work attitudes affect work behavior.
ATTITUDE describes the way you feel
inside.
BEHAVIOR is the way someone
responds to his attitude.
12. Most Important Attitudes in
the Workplace
JOB SATISFACTION
JOB INVOLVEMENT
ORGANIZATIONAL
COMMITMENT
15. MAKING POSITIVE ATTITUDES
WORK FOR ORGANIZATION.
Transparent & Open
Communication
Work-Life Balance
Training & Development-Focused
Recognition for Hard Work
Editor's Notes
Cognition, affective and behavior are closely related.
People who have positive affectivity are optimistic, upbeat, cheerful, and courteous
People who have negative affectivity are pessimistic, downbeat, irritable, and abbrasive
If you had an unpleasant experience with another person, your attitude regarding that person would be negative regardless of any other information obtained from indirect means.
SOCIAL ROLE – A teacher plays one role in relation to his students (as a teacher that teaches knowledge to children and as a second parent)
Prinicipal ( the leader, the manager and the boss in a school)
SOCIAL NORM - for example as a teacher we are expected to behave in a proper manner. Dressed properly because you are respected. “DALAGANG PILIPINA” teacher must demonstrate integrity and ethical behavior.”CODE OF ETHICS”
*Attitude – you dislike your coworker for some reasons
Behavior – you speak harsh to this coworker, showing little respect to him.
JOB INVOLVEMENT – involving yourself in every job aspects
JOB SATISFACTION – performing excellent in all job aspects
ORGANIZATIONAL COMMITMENT – serving customers beyond working hours
Psychological withdrawal like daydreaming on the job.
Physical withdrawal like unauthorized absences; early departures; extended breaks, or work slowdowns.
Aggression, like verbal abuse or dangerous actions against another employee.
Aloof
Give and Take
improve job satisfaction. Not overlooking the other areas of their lives that are, if not more, important to them than work.
To improve efficiency and instill positive attitudes among employees
Shower praises. Acknowledges the efforts. Saying job well done
