1. DIANA CHEKHOVSKAYA
Meridian, ID
Cell: 208-914-8129
Email: DianaChekhovskaya@gmail.com
SKILLS
Over 3 years of Customer Service Multi Lingual
Active Listening Front Line & Face-to-Face Support
Social Perceptiveness Client Communication Skills
Compassion and Empathy
Knowledgeable with Computers
Experience in Electronic Health Records
Monitor Surroundings
Motivated and Eager to Learn
Ability to Adapt to Change
EMPLOYMENT DETAILS
Easter Seals - Goodwill Inc. Working Solutions 2014 - 2015
Russian Interpreter / Office Clerk Boise, ID
 Provideexcellent customer serviceto clients
 Prepare records for management concerningvisits with clients
 Assistclients with computer instruction and requirements for government assisted programs
 Oversee and assistwith organization,filingand maintenanceof day to day office duties
 Operate officemachines,such as photocopiers and scanners and personal computers
 Maintain and update filing,inventory either manually or usinga computer
 Compile, copy, sort, and filerecords of officeactivities and casenotes
 Assistcasemanagers with special projects
Peggy V. Helmerich Women’s Center at
Hillcrest Medical Center (HMC)
Registration Representative
2006 - 2009
Tulsa, OK
 Acknowledged and greeted all patients and visitorsenteringestablishmentand determined nature and
purpose of visit,and directed or escorted them to specific destinations
 Resolved complaints by communicatingwith various managers to assistcustomers or the public
 Received payments and recorded receipts for services
 Provided information about establishment,such as location of departments or services
 Coordinated communication between patients, family members and medical staff
 Answered and directed multiplephone lines
 Admitted patients into hospital in a politeand courteous manner and registered them for Pre- OP
 Assisted in trainingfrontdesk youth and elderly volunteers as delegated by management
 Interview patients to complete documents and forms such as consent or insuranceforms

2. Our 365 Family Photography Inc. at Peggy V.
Helmerich Women’s Center (HMC)
Newborn Sales Photographer
2007 - 2007
Tulsa, OK
 Traveled to local hospitalsto set up and create fun and engaging photo shoots for new parents
 Encouraged customers to pick out photo packages,announcements, keepsakes, etc
Hillcrest Medical Center (HMC) Gift Shop
Store Clerk/ Cashier
2005 - 2006
Tulsa, OK
 Responsiblefor the daily operation of opening and closingHMC gift shop
 Greet customers and ascertain whateach customer wants or needs
 Describemerchandiseand explain use, operation,and careof merchandiseto customers
 Recommend, select, and help locateor obtain merchandisebased on customer needs and desires
 Compute sales prices,total purchases and receiveand process cash or creditpayment
 Answer questions regardingthe store and its merchandise
ACADEMIC BACKGROUND
Tulsa Community College - Tulsa, OK 2003-2005