1. Kenasco6@yahoo.com 461 O’Kelley Road Longville, La 70652 33-353-5312
OBJECTIVE
To obtain employment as a Certified Phlebotomy Technician by utilizing my experience, knowledge, certification
skills and to also continue my education to gain more knowledge in the healthcare field.
PROFESSIONAL BACKGROUND
Medical Billing Specialist-Collector. Professional Patient Account Representative with excellent communication skills
demonstrated by experience obtained in a medical office. Entry level Certified Phlebotomy Technician with strong
clinical and people skills. Certified through NHA and performed all of my sticks in a classroom setting.
SKILL HIGHLIGHTS
Healthcare billing proficiency
Strong medical ethic
Problem resolution ability
Knowledgeable of medical terminology
Patient/family focused
Blood withdrawal certification
First Aid/CPR certification
Medical coding capability
ACCOMPLISHMENTS
PATIENT CARE
Delivered compassionate care that exceeded hospital requirements.
Successfully provided quality care to all patients in a healthcare environment.
TRAINING
Trained new administrative staff on medical office procedures to guarantee consistent quality of care.
DOCUMENTATION
Documented patient information obtained from intake interview
KELLY D GREEN
2. 2
KELLY D GREEN
PROFESSIONAL EXPERIENCE
Patient Account Representative 07/2015 to present
Outpatient Medical Center Leesville, La.
Provided excellent patient service by greeting all patients assisting them with the check in/out process, scheduling
appointments, conducting intake interviews, verifying insurance and collecting payments.
Prepared for HIPPA and JCAHO reviews and ensured all required brochures and pamphlets were available to
patients throughout the clinic.
Customer Service Representative 01/2015 to 07/2015
Aafes Fort Polk, La.
Greet customers as they arrive in the store and provide them with information regarding products and services.
Respond to customer complaints and take necessary actions to resolve their issues.
Take payment in exchange for items sold.
Bag, box, and wrap purchased items.
Enter transactions in the cash register and provide customers with the total bill.
Sort and count currency and coins.
Issue receipts and change to customers
Count money at the beginning and ending of each shift
Process credit card and check payments.
Assist in stocking shelves, rotating merchandise and marking prices.
Maintain a clean and safe work environment.
Secretary 03/2014 to 01/2015
Middle Creek Baptist Church Florien, La
Maintained attendance records.
Record Business meeting minutes
Responsible for all cash handling and banking procedures.
Customer Service Representative 09/2012 to 02/2013
Dollar General Florien, La
Greet customers and be readily available to assist them.
Take payment in exchange for items sold.
Identify prices of goods using memory or scanner
Bag purchased items.
Sort and count currency and coins.
3. 3
KELLY D GREEN
Process credit card and check payments.
Maintain a clean and safe work environment.
EDUCATION AND TRAINING
National Health Association – Rosepine, La
Certification: Phlebotomy
Received certification to be a Certified Phlebotomy Technician
SKILLS
Patient-focused care
Excellent interpersonal skills
Compassionate and trustworthy caregiver
Time management
Detail-oriented
Effectively interacts with patients and families
Basic computer skills
CERTIFICATIONS
First Aid/CPR Certified
Phlebotomy Certification