1. Kayla Kirk
1701 West Fork Road  Chapmanville, WV 25508  Phone: (304)-784-3178  E-Mail: kaylamkirk@icloud.com
Objective
Seeking a position that offers challenge, a dynamic work environment and potential for professional and
personal growth in the areas of communication, public relation, child development and healthcare.
Experience
White Eye Care Logan, WV April 2015 - Present
Paraoptometric
 Conduct & participate in Visual Field and OCT Testing
 Sterilize instruments & prepare all patients prior to examination.
 Assess patient dilation and pressure pre examination.
 Responsible for taking and generating all Optomap patient photos.
 Manage phone system, accepting all incoming calls and scheduling patient appointments.
 Responsible for patient data entry in Exam Writer.
Diversified, Kenova, WV January 2014 – August 2014
On Site Care Giver
 Provide patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing
and grooming
 Care for patients by changing bed linens, washing and ironing laundry, cleaning or assisting with their
personal care
 Plan, purchase, prepare or serve meals to patients or family members, according to prescribed diets
 Accompany clients to doctors’ offices or on other trips outside the home, providing transportation,
assistance, and companionship
 Provide patients and families with emotional support and instruction in areas such as carting for infants,
preparing their healthy meals, living independently, or adapting to disability or illness
 Entertain, converse with, or read aloud to patients to keep them mentally healthy and alert
 Perform a variety of duties as requested by client, such as obtaining household supplies or running errand

2. 2
 Care for children who are disabled or who have sick or disabled parents or guardians
Thornhill Ford, Chapmanville, WV July 2013 – January 2014
Customer Service Administrator
 Operated / Managed telephone switchboard for all incoming calls.
 Accepted / managed / processed customer payment information.
 Performed administrative support tasks, such as proofreading, transcribing handwritten information,
scheduling, and filing records.
 Managed onsite merchandise / materials orders and maintained all product inventory levels.
 Assisted in the management of onsite tours and maintained the up keep and cleanliness of all administrative
and customer focus areas
Rite Aid Pharmacy, Chapmanville, WV October 2011 – June 2013
Sales Associate / Cashier
 Managed all aspects of the customer service interaction during the check-out process
 Handled all functions pertaining to monetary transactions, refunds and voucher issuance
 Maintained strong customer service & conflict resolution skills
 Greeted all customers entering the establishment to assist in ensuring a positive customer experience
 Provided assistance and support for customer inquiries
 Assisted with inventory management, pricing and stocking of all products
 Maintained cleanliness of all work areas and fulfilled daily opening & closing tasks
Achievements
 Recipient of the the Employee of the Month Award six times during employment tenure
Education
Chapmanville Regional High School August 2007 - June 2011

3. 3
High School Diploma
Southern West Virginia Community & Technical August 2011 - June 2013
Focus on Elementary Education
Marshall University August 2013 - Present
Focus on Elementary Education
Skills
 First Aid Certified
 Certified Teachers Aid
 Proficient in MS office (Word, Excel, PowerPoint, and Outlook)
 Very detail oriented and task driven.
 Easily adaptable to diverse situations.
 Deep ability to communicate effectively and easily gain resolution in customer conflict scenarios.
 Strong ability to understand and follow specific instructions and procedures.
 Passionate about achieving a challenging position that allows meaningful contribution to a business.