1. Christina Gensimore
240 Lincoln Hall Rd ♦ Elizabeth, PA 15037 ♦ 412-973-5458 ♦ cmb2579@yahoo.com
Summary
Seeking a position in an industry where I can utilize my previous work experience as well
as my education.
 Hardworking and dedicated with experience
 Flexible, Determined and Personable with the patients and customers
 Able to work under pressure and deal with high traffic environments
 Enjoy working with people
Professional Experience
Children’s Hospital; Pittsburgh, PA 2014-Present
Unit Technician/ Patient Care Tech
 Coordinate between patients, and health experts to provide accurate medical services on time
 Communicate with patients and explain them medical terms, diagnosis procedures, medical
tests results, etc.
 Help family members in navigating through the healthcare system
 Ensure medical equipment in each unit are sterilized and in working conditions
 Supervise maintenance and housekeeping teams and ensure the facility is in hygienic condition
and fully functional
 Provide guidance to members at reception in completing admission and discharge obligations.
 Administrative duties such as filing, scanning, and copying.
Bone and Joint Center; Oakland, PA 2012-2014
Patie nt Information Coordinator
 Interview and pre-register patients at the time of or prior to the visit date.
 Input patient information into the computer to initiate a medical record and a bill.
 Obtain and update demographic, next-of-kin, and insurance information, including
referrals/authorizations on all patients as needed.
 Confirm/verify insurance benefits with the appropriate carrier via online verification
systems or telephone inquiries.
 Collect and records patient payments at time of service. Respect patient
confidentiality and withholds restrictive information according to HIPAA guidelines.
 Schedule patient appointments in accordance with UPMC and department-specific
guidelines.
 Appropriately distribute/triage phone calls to other areas and/or clinical providers.
 Assist with administrative duties in the office including but not limited to scanning of
medical records and faxing.
Eat N Park Hospitality Group; Homestead, PA 2002-2012
Waitre ss/ Shift Manage r

2.  Interacted with customers and received orders, processed and managed customer issues.
 Trained and motivated team members.
 Maintained quality of product.
 Monitored all service equipment.
 Ensured clean and safe work environment.
Education
Community College of Allegheny County; W. Mifflin, PA General Studies
Carlow University; Oakland PA Pre-Nursing
Oakland Catholic High School; Oakland PA