1. 2805 Seasons Way
Annapolis ,MD 21401
(443) 949 - 5939 The1courtney@yahoo.com www.linkedin.com/in/the1courtney
ED UC A TI O N
AIU /2008
AABA | Business Management
 Accounting
 Finance Concepts
 Business Management
TEC H N I C A L S KI L L S
 Microsoft Office Suite
 Adobe Photoshop Elements
 QuickBooks Enterprise
 Inventory Control
 AR/AP
 Export Logistics
 SQL
PER S O N A L S KI L L S
 Accurate
 Adaptable
 Competent
 Dependable
 Purchasing
 Reading/Editing
L A N G UA G E S KI L L S
 English
 Spanish
PR O F I L E
Experienced, resourceful and effective sales associatewith proven
proficiency in meeting sales goals.Top-notch export shipper with expert
ability in completingdocumentation in accordancewith the law.Excellent
customer serviceagent who regularly exceeds clientexpectations by
buildingon-goingquality relationships. Managerial experiencein
supervisingmultipleassociates with achievements in minimizingloss and
exceeding sales and gross margin goals.
WO R K EXPER I EN C E
Administrative Assistant | Bowie, MD
Coastal Climate Control, Inc. | 2008 - 2016
 Domestic and international outbound shipping.
Small package and freight.
 Answering emails/phone calls, providing excellent
customer service with technical and sales
inquiries.
 Sales and order processing.
 Accounts receivable.
 Editing/proofreading brochures, technical
documents, manuals and more.
Department Supervisor | Annapolis, MD
The Home Depot| 2000 - 2008
 Delegate assignments,scheduleand train sales
associates.
 Maintain inventory and markdown budget.
 Exceeding sales goals, consistently 10-20% above
average.
 Purchasing products in line with market trends,
keeping bulk amounts of job lot quantities for
contractors.
 Kept incomingproduct in linewith initial mark up and
gross margin goals.
 Certified in driving all major equipment (LPG Forklift,
Reach Truck, Electric Pallet Jack, Slip Sheet Machine
and Order Picker)
Administrative Assistant | Annapolis, MD
Annapolis Exteriors, Inc.| 1996 - 2000
 Accounts payable/receivable.
 Answer phones and filing.
 Organized shipping and receiving orders.
COURTNEY
BROWN

2. 123 Barney St.
Armidale, NSW. 2350
(000) 123 - 45678 olsontiffany@mail.com /tiffanyolson
2805 Seasons Way
Annapolis,MD 21401
(443) 949 - 5939 The1courtney@yahoo.com www.linkedin.com/in/the1courtney
Coastal Climate Control,
Inc.
Glenn Daniel
Warehouse Associate
Phone: 443-591-1731
e-mail: glenzo1@hotmail.com
Diversified Packaging
Products, Inc.
Jason McCrea
Key Account Manager
Phone: 443-223-5054
e-mail: jason@beerboxes.com
www.wineandbarware.com
Northrop Grumman
Corporation
Sharon Vining Voelkel
Senior Systems Engineer
Phone: 410-991-0087
e-mail: Sharon.voelkel@yahoo.com
REFERENCES
COURTNEY
BROWN