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MANUEL M. CORONADO
                             5866 Clarendon Springs Place • Centreville, Virginia 20121
                             (571) 224-2701 • Email: coronado_manuel@hotmail.com


                                            S ALES P ROFESSIONAL
                         Sales Representative, Account Manager, Business Development

Versatile, quick learner, accomplished sales professional with more than 20 years experience leading local and
regional sales initiatives, coupled with the proven ability to adapt to change and manage multiple concurrent
tasks.
•    Forward-thinking sales leader; excels as a pivotal business partner and delivers critical leadership to the
     corporation and executive team.
•    Innovative, bi-lingual, and high-energy manager with excellent organizational and communication skills, a
     track record of success and the capacity to assume increasingly significant responsibilities.

                                             CORE COMPETENCIES

        ♦ Sales Strategy                     ♦ Training & Mentoring              ♦ Sales Trend Analysis
        ♦ Strategic Planning                 ♦ Partnership Development           ♦ Brand Building
        ♦ P & L Management                   ♦ Bilingual-Spanish/English         ♦ Project Management



                                      —   P ROFESSIONAL E XPERIENCE —

RCN TELECOMMUNICATIONS, Lanham, Maryland                                                             2011-
Leading telecommunications company
Direct Sales
Generated new subscribers and upgraded existing subscribers through door-to-door sales calls. Cultivated relationships
with new home builders, realtors and other business professionals. Ensured sales goals were exceeded while
simultaneously maintaining top quality customer service. Generated daily sales activity reports. Resolved customer
complaints. Constructed daily routes to maximize selling opportunities. Maintained an adequate supply of RCN sales
literature.


VERIZON COMMUNICATIONS, ASHBURN, Virginia                                                            2010-2011
Leading Telecommunications company
Senior Account Business Manager
Consultative inside sales position managing a module of approximately 350 customers with an average
annual telecom spend per customer of around $8,900. Focus is primarily on retaining and up-selling
the existing customer base.Responsible for creating and owning ongoing relationship and managing
the activity of the account team including the Sales Engineer, Implementation Specialist, Billing
specialists and Vendor Partners to deliver the complete line of Verizon voice, data, video, IP & CPE
products. Resolves customer issues to ensure customer satisfaction.Responsible for territory account
planning and forecasting as well as creating accurate pricing and proposals. The primary sales
activity for this role will be farming.
MANUEL CORONADO
                                 • coronado_manuel@hotmail.com • PAGE TWO


KARE DISTRIBUTION, Fairfax, Virginia                                                              2008-2010
Leading manufacturer, marketer and distributor of high quality, high value prepaid calling cards.
Field Sales Associate

Leveraged bilingual skills to penetrate and develop sales in competitive Hispanic markets. Championed and ensured
high quality customer service to clients. Executed daily sales calls. Uncovered and created a highly profitable sales
route. Coordinated on-site product merchandising with business owners and managers. Ensured product inventory
levels were maintained to maximize sales.

Selected Achievements:
•    Surpassed all financial targets with new and existing accounts.
•    Cultivated and fostered relationships with accounts in ethnic and Hispanic markets.



ADCOMMDIGITEL, Sterling, Virginia                                                                           2006-2007
Largest exclusive Sprint/Nextel authorized dealer in the Mid-Atlantic.

Service Manager
Executed sales management duties in a retail environment. Gained expert knowledge of Sprint/Nextel
telecommunications equipment. Recruited, hired, trained and motivated sales staff. Trained employees and kept up-to-
date with ever changing wireless programs. Leveraged strong customer relationships to drive sales. Developed sales
pipeline in order meet and exceed store quotas. Audited inventory to minimize shrinkage. Provided technical
troubleshooting. Expanded client base through referral relationships and networking.

Selected Achievements:
•    Motivated sales team and ensured sales objectives were met.
•    Recognized with Best Customer Satisfaction Award for 2007.

COX COMMUNICATIONS, Fairfax, Virginia                                                                       2000-2006
Leading provider of digital television and telecommunications services.

Direct Sales Representative
Generated new subscribers and upgraded existing subscribers through door-to-door sales calls. Cultivated relationships
with new home builders, realtors and other business professionals. Ensured sales goals were exceeded while
simultaneously maintaining top quality customer service. Generated daily sales activity reports. Resolved customer
complaints. Constructed daily routes to maximize selling opportunities. Maintained an adequate supply of Cox sales
literature.

Selected Achievements:
•    Awarded Top Sales Performer for 2002, 2003, 2004 and 2005.
•    Drove sales revenue through creation of innovative sales and marketing events.

CORONADO’S HOME IMPROVEMENT, Alexandria, Virginia                                                             1999-2000
Regional home improvement contractor.
Sales Manager
Drove new business through comprehensive sales initiatives. Fostered relationships with customers in need of home
remodeling work. Worked diligently with clients to ensure project satisfaction. Resolved issues client issues. Presented
project estimates. Monitored and tracked project payments. Initiated appropriate collections activities as necessary.
MANUEL CORONADO
                                • coronado_manuel@hotmail.com • PAGE THREE


SUMMARY OF BANKING EXPERIENCE

Retail banking centers in Lima, Peru
(1984-1999)

SANTANDER BANK
BANK OF LIMA
WIESE BANK

Branch Manager
Direct all activities pertinent to the day-to-day operations of a retail bank branch. Performed credit analysis. Recruited
new retail and commercial banking customers. Collected loan payments. Evaluated commercial risk. Conducted
annual commercial inventory. Charged with compete P & L responsibility of branch. Recruited, hired, trained and
motivated banking center staff.


                                              —        E DUCATION        —

                               Bachelor of Science –Business Administration
                                   Ricardo Palma University, Lima, Peru

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Sales Leader with 20+ Years Experience

  • 1. MANUEL M. CORONADO 5866 Clarendon Springs Place • Centreville, Virginia 20121 (571) 224-2701 • Email: coronado_manuel@hotmail.com S ALES P ROFESSIONAL Sales Representative, Account Manager, Business Development Versatile, quick learner, accomplished sales professional with more than 20 years experience leading local and regional sales initiatives, coupled with the proven ability to adapt to change and manage multiple concurrent tasks. • Forward-thinking sales leader; excels as a pivotal business partner and delivers critical leadership to the corporation and executive team. • Innovative, bi-lingual, and high-energy manager with excellent organizational and communication skills, a track record of success and the capacity to assume increasingly significant responsibilities. CORE COMPETENCIES ♦ Sales Strategy ♦ Training & Mentoring ♦ Sales Trend Analysis ♦ Strategic Planning ♦ Partnership Development ♦ Brand Building ♦ P & L Management ♦ Bilingual-Spanish/English ♦ Project Management — P ROFESSIONAL E XPERIENCE — RCN TELECOMMUNICATIONS, Lanham, Maryland 2011- Leading telecommunications company Direct Sales Generated new subscribers and upgraded existing subscribers through door-to-door sales calls. Cultivated relationships with new home builders, realtors and other business professionals. Ensured sales goals were exceeded while simultaneously maintaining top quality customer service. Generated daily sales activity reports. Resolved customer complaints. Constructed daily routes to maximize selling opportunities. Maintained an adequate supply of RCN sales literature. VERIZON COMMUNICATIONS, ASHBURN, Virginia 2010-2011 Leading Telecommunications company Senior Account Business Manager Consultative inside sales position managing a module of approximately 350 customers with an average annual telecom spend per customer of around $8,900. Focus is primarily on retaining and up-selling the existing customer base.Responsible for creating and owning ongoing relationship and managing the activity of the account team including the Sales Engineer, Implementation Specialist, Billing specialists and Vendor Partners to deliver the complete line of Verizon voice, data, video, IP & CPE products. Resolves customer issues to ensure customer satisfaction.Responsible for territory account planning and forecasting as well as creating accurate pricing and proposals. The primary sales activity for this role will be farming.
  • 2. MANUEL CORONADO • coronado_manuel@hotmail.com • PAGE TWO KARE DISTRIBUTION, Fairfax, Virginia 2008-2010 Leading manufacturer, marketer and distributor of high quality, high value prepaid calling cards. Field Sales Associate Leveraged bilingual skills to penetrate and develop sales in competitive Hispanic markets. Championed and ensured high quality customer service to clients. Executed daily sales calls. Uncovered and created a highly profitable sales route. Coordinated on-site product merchandising with business owners and managers. Ensured product inventory levels were maintained to maximize sales. Selected Achievements: • Surpassed all financial targets with new and existing accounts. • Cultivated and fostered relationships with accounts in ethnic and Hispanic markets. ADCOMMDIGITEL, Sterling, Virginia 2006-2007 Largest exclusive Sprint/Nextel authorized dealer in the Mid-Atlantic. Service Manager Executed sales management duties in a retail environment. Gained expert knowledge of Sprint/Nextel telecommunications equipment. Recruited, hired, trained and motivated sales staff. Trained employees and kept up-to- date with ever changing wireless programs. Leveraged strong customer relationships to drive sales. Developed sales pipeline in order meet and exceed store quotas. Audited inventory to minimize shrinkage. Provided technical troubleshooting. Expanded client base through referral relationships and networking. Selected Achievements: • Motivated sales team and ensured sales objectives were met. • Recognized with Best Customer Satisfaction Award for 2007. COX COMMUNICATIONS, Fairfax, Virginia 2000-2006 Leading provider of digital television and telecommunications services. Direct Sales Representative Generated new subscribers and upgraded existing subscribers through door-to-door sales calls. Cultivated relationships with new home builders, realtors and other business professionals. Ensured sales goals were exceeded while simultaneously maintaining top quality customer service. Generated daily sales activity reports. Resolved customer complaints. Constructed daily routes to maximize selling opportunities. Maintained an adequate supply of Cox sales literature. Selected Achievements: • Awarded Top Sales Performer for 2002, 2003, 2004 and 2005. • Drove sales revenue through creation of innovative sales and marketing events. CORONADO’S HOME IMPROVEMENT, Alexandria, Virginia 1999-2000 Regional home improvement contractor. Sales Manager Drove new business through comprehensive sales initiatives. Fostered relationships with customers in need of home remodeling work. Worked diligently with clients to ensure project satisfaction. Resolved issues client issues. Presented project estimates. Monitored and tracked project payments. Initiated appropriate collections activities as necessary.
  • 3. MANUEL CORONADO • coronado_manuel@hotmail.com • PAGE THREE SUMMARY OF BANKING EXPERIENCE Retail banking centers in Lima, Peru (1984-1999) SANTANDER BANK BANK OF LIMA WIESE BANK Branch Manager Direct all activities pertinent to the day-to-day operations of a retail bank branch. Performed credit analysis. Recruited new retail and commercial banking customers. Collected loan payments. Evaluated commercial risk. Conducted annual commercial inventory. Charged with compete P & L responsibility of branch. Recruited, hired, trained and motivated banking center staff. — E DUCATION — Bachelor of Science –Business Administration Ricardo Palma University, Lima, Peru