1. Anthony Kitchen
405-816-1548
14200 N May Ave Apt. 1113,OKC, OK, 73132
Anthony.Kitchen@AOL.com
Professional
Profile
Self-Motivated sales and technical support person, who is willing and able to learn
new systems, and adapt with changing corporate environments.
Excellent Verbal and Written Communication skills.
Proficient problem solving skills, along with a hands-on skillset.
Over 15 years experience with building, overclocking, and fixing computers,
its drivers, and any issue with BIOS.
Work History April 2015 to Present
Customer Management Team Intern, Sprint, OKC, OK
Assisted representatives, through a chat based system, during their
calls, and took customer escalation calls when needed.
Assisted representatives, by completing things on accounts such as
payments, payment arrangements, and number changes.
Built rapport with the representatives, and their supervisors, to produce
a path for the representatives success.
September 2014 to March 2015
Inbound Sales Agent, Cox Communications, OKC, OK
Assisted customers over the phone, with billing, technical, and support
issues.
Took payments over the phone.
Assisted customers with ordering new service(s).
September 2010 to August 2014
Multiple Roles, Wal-Mart, OKC, OK
Assisted with prevention of stolen goods, watched security cameras,
and approached shoplifters
Assisted with unloading and stocking of good in multiple departments
across the sales floor.
Assisted with customer question regarding electronic items, and helped
with finding said item.
