1. KARANN LUCKCUCK
410 Lightfoot Drive  Downingtown, PA 19335
(702) 755-0049  karann@photographer.net
Experienced Office Manager & Executive Assistant
More than 15 years of experience in fast-paced, demanding office and retail environments, with a proven
record of accomplishment increasing efficiencies, managing budgets, reducing costs, and collaborating with
cross-functional teams and departments. Extensive experience in process management, staff scheduling
and inventory control, while anticipating executive needs and prioritizing appointments.
AREAS OF EXPERTISE
 Customer Service
 Data Entry & Filing
 Budget Management
 Dispute Resolution
 Office & Retail Operations
 Networking
 Written & Verbal Communications
 Executive Travel Arrangements
 Inventory Management
 Staffing & Scheduling
 A/R & A/P
 Outside Sales
PROFESSIONAL EXPERIENCE
SARTOMER USA, LLC, West Chester, PA 2010 to Present
Administrative Assistant
Direct administrative operations at a multi-function office and assists several departments and work groups,
including Engineering, Shipping, Human Resources, Operations & Environment, and Health and Safety.
Controls ordering and tracking of plant supplies, books travel arrangements, meeting and events, and
coordinates with the Chatham, Virginia plant.
 Rewarded for outstanding file maintenance during office audits (2011, 2012, 2013, and 2014) and
commended for professional performance by the Director of Photocure Manufacturing.
 Steered the plant’s conversion to SAP (2014) and created requisitions and goods receipts.
 Accurately file and update EPA and OASHA documents and Contractor/Vendor contracts for plants.
MONTE CARLO HOTEL & RESORT, Las Vegas, NV 2008 to 2009
Assistant Manager
Worked within the Food and Beverage department, Wedding Chapel and controlled an annual operating
budget in excess of $1MM. Collaborated with inter-departmental associates and management to resolve
workload issues and performed general administrative tasks, including mail, typing, filing, and verbal/written
communication.
 Multiple winner of Customer Service Award and frequently recognized for exceptional conflict
resolution.
 Leveraged business acumen and customer service experience to increase efficiency and profitability
of the chapel and associated components.
 Drove and improved profit margins from implementation of a lean inventory strategy.
HERFF JONES PHOTOGRAPHY, Burnsville, MN 2002 to 2007
Sales and Production Specialist
Leveraged technical expertise to operated and maintain specialized industry equipment. Provided training
to new staff and handled incoming and outgoing phone calls, responding to all queries in a friendly and
professional manner.
 Spearheaded business development for the entire Southern Minnesota area, including identifying
underserved markets and implementing existing contracts.

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 Ensured and improved cash flow efficiency through continuous support of A/R and A/P department.
 Implemented a new equipment transport process and significantly reduced transport damage issues.
 Eliminated costly return trip expenses and reduced overall losses by performing equipment repairs
in the field.
PROFESSIONAL EXPERIENCE (CONTINUED)
RESOURCE STAFFING INC., Irving, TX 1999 to 2002
Executive Secretary
Interacted directly with the VP of Acquisitions, Protection One and ensured the effective and efficient
operations of the department’s functions. Managed department manpower, including scheduling, acquisition
documentation, and contract review.
 Recipient of the Administrator of the Year Award (2000)
 Leveraged previous experience in the airline industry and reduced executive travel expenses by
over 25%.
 Developed and wrote specialized scripts for network marketing staff.
NATIONAL PROCESSING CO., Irving, TX 1994 to 1999
Office and Facilities Manager
Managed staffing and scheduling for a team of over 20 people, performed A/P and A/R duties, and resolved
customer billing disputes.
 Reduced G&A monthly costs by over 20%, through successful renegotiation of vendor contracts.
 Developed and implemented employee supplies program to reduce internal loss.
 Purchased and controlled inventory or materials and supplies, in excess of $150K monthly.
AMERICAN AIRLINES, Fort Worth, TX 1994
Corporate Photographer
Employed technical computer skills and leveraged natural creativity to generate optical elements for
television, print, and multi-media presentations. Headed quality control on all projects and acted as
Technical Advisor.
 Managed a 15-person technician and production team, and supervised AV productions.
 Established and maintained new accounts through outside sales and delivery of superior customer
service.
EDUCATION
Radio & TV Journalism, Photojournalism, Ball State University, Muncie IN
Specialized Flight Attendant Training & Ramp Service Training, American Airlines, Fort Worth TX
High School Diploma, North Central High School, Indianapolis, IN
TECHNICAL/SOFTWARE PROFICIENCIES
Microsoft Office Suite | Lotus Notes | Adobe Image Ready CS | Adobe Photoshop C5 | Adobe Acrobat XI
SAP (indirect purchasing) | Business Plan Pro | QuickBooks (Pro)
ADP Enterprise E-Time & Attendance Module
SU Warehouse Management System | Training & Document Management System
AMAG Symmetry System Managers and Administrators End User

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