1. Arlyne Gonzalez
10428 Richlee Street
South Gate, CA. 90280
(323) 787-9550
Arlyne963@att.net
JOB OBJECTIVE
Highly motivated individual with pleasant and positive attitude seeking a customer service
position. Offering excellent skills and customer service, administration, and cashiering.
EXPERIENCE
Customer Service
 Fluently bilingual- English and Spanish
 Check to ensure that appropriate change were made to resolve customer problems
 Answer multiline phone provide information, route calls and record messages and
 Answer questions regarding the store merchandise and department location
Organization
 Sort, organize, label, and file report, files, and other document in alpha-numerical
ascending and descending order
 Performed general office duties such as coping, faxing, filling, organizing and
maintaining filing systems 10 Key, Type 35 WPM
 Open sort route incoming mail, answer correspondence and prepare outgoing mail
 Provide information about establishment such as location of department or office
employees with the organization, service
Cashiering
 Resolve customer service inquiries and billing complaints
 Assisted in inventory control and priced merchandise
 Collect and process payment and issue receipts and refund credits or change due to
customer
 Consistently maintain a balance cash register and verify and confirm order purchases
 Set up organize merchandise display on time and accurately
EMPLOYMENT HISTORY
January 2003 to October 2004 Babysitter, Self-Employed-Whittier, CA
June 2006 to December 2008 Sale Associate, Marshall’s- Bell Gardens
June 1997 to June 1999 Office Clerk, Bell Gardens High School- Bell Gardens, CA
EDUCATION
International Career Development College Huntington Park, CA.
Medical Assistant Diploma February
Bell Gardens High School Bell Gardens, CA
High School Diploma June 2000
Study Paralegal Pending